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“Wasted Potential” 2 of 5 stars
Review of popinjay hotel bistro

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popinjay hotel bistro
15 rosebank rd | north lanarkshire, Glasgow, Scotland
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Ranked #1,285 of 1,838 Restaurants in Glasgow
Cuisines: Scottish
Restaurant details
Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Wasted Potential”
2 of 5 stars Reviewed October 14, 2013

I stayed here with my girlfriend on a Sunday night. First impressions were not good, as we were kept waiting at check-in with no acknowledgement or apology. The blonde lady at reception was quite abrupt and gave the impression that our presence was a bit of a hassle for her. When we made it up to the room, a section of wallpaper was hanging off and the bathroom had not been cleaned properly. When we tried to call reception to report the issue, the line was repeatedly engaged. Having made it back downstairs to report the problem, the receptionist initially said "Sorry, that's the only room we've got" and simply offered to have it cleaned. It was only when a manager arrived that we were given a complimentary upgrade to a suite, which while I appreciated the gesture was of course the only appropriate course of action. The suite itself was very nice, but again the attention to detail was lacking. As an example despite being beautifully (and obviously recently) decorated, there was another section of wallpaper hanging off. I wonder if the decorator hadn't mixed his paste correctly that day? There was also a large jacuzzi bath, but sadly not enough hot water to fill it. We opted to dine in the hotel that night, and found the food and the waiting staff to be very good indeed. However there was no ambience in the restaurant, as the new power-saving LED lighting gives it a cold, overly bright, canteen-like feel. I can only conclude that the people who own the Popinjay have no idea what they are doing and need a reality check. Channel 5's The Hotel Inspector would have a field day here! It's a lovely building with bags of potential, but we certainly won't be staying again.

  • Visited October 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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6 reviews from our community

Visitor rating
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    1
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Lanark, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Sunday Lunch excellent”
4 of 5 stars Reviewed June 25, 2013

Went here with a group of 50 people for Sunday Lunch which everybody agreed it was excellent with a very good choice for all 3 courses.

Visited May 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosebank, United Kingdom
Senior Contributor
44 reviews 44 reviews
29 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Very welcoming”
5 of 5 stars Reviewed July 13, 2012

The Management and staff are very friendly and accomodating, this nis a regular haunt of mine and never disappointed.

Visited April 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
22 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Excellent food, great atmosphere and good prices”
5 of 5 stars Reviewed May 20, 2012

Me & my partner had lunch in the Popinjay Bistro - I had the roast beef and my partner the chicken salad. While not the most difficult of dishes both were fantastic - will definately be returning to the popinjay in the near future as there were so many dishes that I wanted. Staff were very attentive and Craig who looked after us was absolutely first class and a credit to the bistro

  • Visited May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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