I stayed at this hotel for one night while in Glasgow on business.

I can't fault a single thing once inside this hotel. The service was friendly and efficient throughout and my room was comfortable, modern and clean. The food and service in the restaurant were excellent, but quite pricey (I'm glad I was on expenses!). Breakfast was superb, with a very impressive cooked selection.

The location was the only let-down. There was nothing in the immediate vicinity to walk out to for a drink or dinner. As I was there for one night only and working during the day I would have liked to have had a pub or restaurant nearby to walk to. Maybe if I had been there longer I would have found something, but despite walking to the hotel from the office I saw nothing on route to go out to and the area was quite grim and not the sort of place for an evening stroll to explore. I was later advised by a local colleague that the surrounding area is Glasgow's red light district.

To summarise, this hotel is great if you are happy to stay in for the evening, but not in a good location if you want to go out for a drink or food nearby.

I stayed in the Novotel as I won a free night through my work. We had dinner at the hotel which was fantastic, and also breakfast the next day which was on until 12 noon and was also fantastic. The rooms were a great size, the beds really comfy and even though the hotel is in the City Centre we hardly heard any noise. It is in a really good location for tourists and 2 mins walking distance from Sauchiehall St where the best restaraunts and bars are. If you need to go any further the train station (Charing Cross)is only 5 mins walk away, or the staff will order you a taxi which will arrive pretty much straight away. I would definatly stay here again.

From driving into the underground carpark to exiting our stay (group of four ladys) was great. The check in was efficent when we got to our rooms we had booked two twin rooms but had been allocated two doubles but we decided since we would hardly be in the room this was no issue. The price we'd paid was £70 B&B per room which was excellent value. The room was clean and had everything we needed. Bathroom was modern with separate w.c. very handy. Breakfast was really good with an excellent variety of hot and cold items. Want to mention Fiona who was really friendly on each occasion we encountered her.
Location is great for shopping and local bars. Fab clean and modern city hotel.

Reading the previous reviews I can hardly believe that they refer to the same hotel that I stayed in last weekend. But they do, and it is one of the few times that my own experiences don't match with what is written here by others. The only explanation that I can think of is that some of the floors of the hotel have been refurbished while others have not. So be careful and avoid the 5th floor, where my room was located.

Having booked a twin I was stunned to find that one of the two beds was actually not a real bed but a couch-turned-into-stretcher! This has never happened to me before in any hotel. The room itself was fairly large, but the decor totally outdated and worn-out. Lighting was of the cold energy-saver type that you normally find in Ibis hotels. The bathroom was like the rest of the room: outdated and worn-out. The bathtub and shower were one big plastic piece, with a few cracks and generally not something that you would consider lying down in.

On the positive side is the location of the hotel, close to the start of the main shopping street and not far from the train stations. The exterior and lobby of the hotel are nice, and breakfast was good. The toilet was in a different room from the bath, which I find a nicer and more hygienic solution. So as long as you can secure a room on one of the refurbished floor there is really nothing wrong with this hotel, but staying in an unfurbished room will pretty much destroy your experience and makes this hardly value for money.