We asked for a room with 2 beds but only one with a king size bed was available but the receptionist assured us the room was HUGE! Well if that was a huge room I would hate to see a small one. We and many other guests had a real problem with the lifts on Saturday morning, around 10am about 6 people waited for over 20 minutes on the 6th floor for a lift but in that time no lift came so we opted to take the stairs, however on reaching the ground floor we couldn't find the way to the public areas and were shown by a member of Marriott staff to go back up to the 1st floor, past the service lift, through hotel laundry area and back passageways eventually coming out beside the lifts on the ground floor.
Apart from the fact that only 1 lift seemed to be working for a 12 floor hotel, we were all really nervous about how we would have got out had there been a fire. Other people were coming out onto the stairs and our human crocodile being led by the chambermaid was about 12 people. I will never stay at this hotel again and I would have no confidence in being able to get out safely in event of an emergency.

When we checked in, we went to our room only to find 3 half naked people in it!

The hotel apologised, and offered us a complimentary drink which was nice, and a new room was allocated within 5 minutes.

We ordered room service, which proved to be ackward. I ordered a Chinese dish off the 24hr menu (it was 12.15am) and it took 3 people to call our room back to ask what I was wanting- unfortunately the first 2 did not speak good english. Eventually, i was told my dish was not available, so I ordered a curry instead. The food was of a decent standard.

The room itself was very clean, although the bathroom grouting needed to be redone, and the floor could have been cleaner.

For a 4 star hotel, I feel some areas need improving, but generally not too bad.

As noted by others this is an excellent place to stay. The room was not the largest but absolutely fine, clean, and everything I would have expected from Marriott. The breakfast was excellent even including a chance to taste traditional Scottish haggish. The location of the hotel (Argyle St.) is only a few minutes walk from the main shopping and central railway station In Glasgow. The staff were extremely friendly and helpful. Overall, I would absolutely stay here again and recommend this hotel without any hesitation.

I've stayed at this hotel twice and both times the staff were extremely helpful and accommodating. The restaurant was good. I don't remember what the bed was like the first time I visited 2 years ago but this time (March 2006) I noticed the bed was very comfortable, w/ big fluffy pillows and down comforter, and firm mattress. I'd definitely stay here again.