When we checked in, we went to our room only to find 3 half naked people in it!
The hotel apologised, and offered us a complimentary drink which was nice, and a new room was allocated within 5 minutes.
We ordered room service, which proved to be ackward. I ordered a Chinese dish off the 24hr menu (it was 12.15am) and it took 3 people to call our room back to ask what I was wanting- unfortunately the first 2 did not speak good english. Eventually, i was told my dish was not available, so I ordered a curry instead. The food was of a decent standard.
The room itself was very clean, although the bathroom grouting needed to be redone, and the floor could have been cleaner.
For a 4 star hotel, I feel some areas need improving, but generally not too bad.










