We booked this hotel for a night away and found a great deal on Expedia for a 5 star hotel. The lobby of the hotel is nice and we were looking forward to entering our modern room. It was far from modern! The room was obviously very outdated. The decor contained baby blue dingy wallpaper, a very old blue recliner and scuffed up furniture. It was obvious the bathroom had been re-done and was nice, but it did not at all match the decor of the room. The tv in the room was very small and did not offer any pay-per-view programming, as was promised. We complained the front desk and were moved to the 16th floor to a room we had expected - one that was modern and warm in colors.
The concierge at the hotel was very young and very useless. We decided to relax in the spa, which were nice facilities. However, we were not happy to find the hot tob covered with sand on the bottum of it. We're not sure where it could have come from!
Upon checking out, we were informed that we were being charged for the morning paper that was left on our door, not being told this or given an option upon checking in.
If you are looking for a 5 star hotel, this is NOT it. If you are looking for a good location in Glasgow city centre, the location is good.








