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“Wi fi charges” 4 of 5 stars
Review of Hilton Glasgow

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Hilton Glasgow
5.0 of 5 Hotel   |   1 William Street, Glasgow G3 8HT, Scotland (Anderston)   |  
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Ranked #23 of 89 Hotels in Glasgow
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Wi fi charges”
4 of 5 stars Reviewed November 28, 2013 via mobile

Enjoyed our one night stay - room very good, breakfast - very good but very disappointed in this day and age that Hilton are charging £15 per 24 hours to use their wi-fi! If staying in Glasgow again will be looking at a hotel with free wi-fi!

Stayed November 2013, traveled as a couple
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1,772 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wyboston, United Kingdom
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed November 27, 2013

Stayed here as we attended a function in the ballroom. The rooms were excellent large with excellent facilities. The room was clean tody and bed was huge, bathroom was also massive. I ate in the bar food was lovely and quick drinks are a tad expensive but this is a 5 star hotel easily and yes Id stay here agian. Staff were friendly and helpful

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lisa L, Manager at Hilton Glasgow, responded to this review, December 4, 2013
Dear gillmcg,

Thank you for taking the time to review your stay at Hilton Glasgow and for awarding us full marks.

I am delighted to hear you enjoyed your stay, in particular your room and food in the bar. I have shared your review with our team and we are delighted to hear that you would stay with us again.

We look forward to welcoming you back very soon.

Kind Regards,
Lisa
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Perth, United Kingdom
Top Contributor
58 reviews 58 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 25, 2013

Queen size room; enjoyable executive lounge; great breakfast with friendly chefs to urge you to gluttontonise!!
pretty much up to Big H. standard - nice staff, with a quick smile and hello.

well, almost....... seeking a post concert drink turned into an ordeal, with no service after 15 mins, a barman's blind eye ---- a glass of the abstinence please.

Room Tip: try to get w. side high up - great views and if you're lucky, Clyde sunsets
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa L, Manager at Hilton Glasgow, responded to this review, December 4, 2013
Dear Logiealmond1,

Thank you for taking the time to review your stay at Hilton Glasgow.

It’s great to hear you enjoyed your stay however I am sorry to read that the service you received by our Bar team did not meet your expectations. Our Bar team often get compliments on how friendly and helpful they are so I apologize that the same quality service was not extended to you during your stay. I have shared your feedback with our Food and Beverage Manager to review with the Connich Bar team.

Thank you for staying with us, we look forward to welcoming you back in the near future.

Kind Regards,
Lisa
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Aberdeen
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 25, 2013

Choose this hotel as the base for a weekend pre-Xmas shopping trip to Glasgow mainly because there was a deal on the rates available. Without the discount would certainly have chosen another hotel. The location of the hotel is convenient for travellers, like myself, who arrive by car, as it is right next to the M8. Also, walking into the city centre is no problem; Waterloo Street behind the hotel provides an easy 10 minute stroll to Central station. Couldn't find fault with the hotel: no problems with checking-in; the room was an ideal size and provided all the standard facilities; breakfast was a buffet and there was plenty of choice available; and there is a car park beneath the hotel (not free). Rates on offer will decide if we return for a future stay, but if the cost remains competitive with its near neighbour we will return.

Room Tip: Rear of hotel gives views over City, front of hotel looks over the motorway.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa L, Manager at Hilton Glasgow, responded to this review, December 4, 2013
Dear BingHill,

Thank you for taking the time to review your weekend stay at Hilton Glasgow.

It’s great to hear you enjoyed your stay with us and took advantage of the great Christmas shopping Glasgow offers.

We do hope you will choose to stay with us next time you visit Glasgow , please feel free to contact our Reservations Team direct on +44(0)141 204 5555 (option 1) for our Best Available Rates.

Kind Regards,
Lisa
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 24, 2013

Myself, partner and 2 friends of ours, have just returned to London after a fabulous weekend in Glasgow, complimented by the wonderful stay we had in the Hilton Glasgow on William Street. We received a warm welcome at the front desk and our room was very comfortable indeed. We had two nights of undisturbed sleep with help from the comfortable and spacious bed, perfect temperature and black out blinds. It was the small things which made our stay so good, such as super soft towels, a good quality hair dryer, iron and ironing board in our room, proper kettle and good sized cups for tea. I was celebrating my birthday and was delighted to return to the room on our second day to find a plate of delicious complementary chocolates with a Happy Birthday message. Spotlessly clean, great nights sleep, and very friendly staff - What more could you ask for?

The only negative I have to say is that when I booked with www.booking.com, we requested our rooms be beside each other. However this message was appartently not passed on to the Hilton. A minor draw back but slightly irritating none the less.

Thank you Glasgow Hilton for adding to my wonderful birthday weekend back home!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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scotland
Top Contributor
81 reviews 81 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 24, 2013

Fairly typical of a Hilton hotel not obvious that it is 5 star standard though. We booked an executive king room and well worth it for the view and size of the room as well as access to the lounge. Breakfast, afternoon tea, hor dourves are served throughout the day. Avoiding the normal breakfast queues in the lounge was another bonus. Location is a bit isolated and we got taxi to city centre.

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fife, Scotland
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 24, 2013 via mobile

Just back from a short break in Glasgow where we attended the Andrea Bocelli concert in The Hydro and stayed at the Hilton. This is the third time we have used the Hilton for a concert break as it is an easy walk home from Finnieston, along an easy path directly back to the hotel grounds. Since we last visited the hotel has been significantly refurbished, much of it much improved, but a few things that seemed to now lack the old atmosphere of the Hilton we enjoyed before. However the service was warm and friendly, as always, the bedroom just lovely. We had a queen size room and it was huge! Bed was sumptuous and very comfortable. Shower was powerful and the condition of the room was very good, with a recently decorated feel. Sadly we did not stay in for breakfast as the price seemed a bit pricey for what we would have eaten, so instead we took a nice stroll to John Lewis and ate for half the price. Still our favourite Glasgow hotel though.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Glasgow

Address: 1 William Street, Glasgow G3 8HT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#11 Luxury Hotel in Glasgow
#13 Business Hotel in Glasgow
#21 Romantic Hotel in Glasgow
#25 Family Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Glasgow 5*
Number of rooms: 319
Official Description (provided by the hotel):
Centrally located, the 5 star Hilton Glasgow Hotel is set in the heart of the city’s financial district, with excellent transport links and easy access to the Scottish Exhibition & Conference Centre (SECC). Just 15 minutes from Glasgow International Airport and a a few minutes walk from the city's shopping district; this landmark hotel is perfect for business or leisure. One of Glasgow’s most stylish hotels, Hilton Glasgow offers 319 contemporary bedrooms providing every comfort, designed to make your stay as relaxed as possible. Each room boasts an LCD television with on demand movies, high speed internet access and complimentary toiletries.Keep fit in the hotel’s Livingwell Health Club,relax in The Ocean Rooms Spa or unwind and enjoy afternoon tea in Ti Tea Lounge.Sample Scottish hospitality at it's best in Morblas Seafood and Grill or relax with a cocktail in Connich Bar. ... more   less 
Reservation Options:
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Also Known As:
Hilton Glasgow Hotel Glasgow
Hilton International Glasgow
Glasgow Hilton International
Glasgow Hilton Hotel
Hilton Glasgow Scotland

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