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Crowne Plaza Glasgow: Traveler Reviews


Crowne Plaza Glasgow
Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
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Traveler Reviews

66% Recommend
3.5 of 5 stars 178 reviews
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By trip type
All (178)
[ Date ] [ Rating ]
very pleasent

Crowne Plaza Glasgow

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5 of 5 stars
vicky2206 4 contributions
uk
Apr 22, 2007 | Trip type: Couples
3/3 found this review helpful

this hotel is beautiful - esp. if u stay in the executive suite.....if u book a room here not only do u have a beautiful room but it also gives u access to an executive lounge - this is a very nice lounge where u can relax and drink and eat a selection of complimentry foods and drinks (serving juice & water throu the day - and wine and beer in the evenin) all free! in the mornin u can also visit this lounge to enjoy a continental breakfast!

i would however not advise u to stay in the superior room as althou it is a big room u do not have access to the executive lounge - and for the extra money u pay u expect that - however when realisin this the manager was so helpfull in downgrading our room so we could enjoy the executive suite!

enjoy!!

  • Liked — the executive lounge - great idea
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since April 22, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Shopping, Spa, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from DJMcVEY, General Manager
(Management representative)
Apr 25, 2007
Very pleased to learn that you enjoyed your stay with us. I hope it will not be too long until you return to stay again.

Dominic McVey
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $206 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Fantastic Thank you all

Crowne Plaza Glasgow

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5 of 5 stars
mags1981 7 contributions
Ullapool, United Kingdom
Mar 30, 2007 | Trip type: Couples
4/4 found this review helpful

This hotel is lovely Me and my husband stayed there on the 23 & 24 March had a fantastic weekend. The room was lovely, clean and very comfortable didnt want to go home as the bed was so big and comfortable. The food in the hotel was lovely as we had a meal there on the fri night and all the staff we spoke to were lovely really friendly which makes such a difference.
We will be booking this hotel from now on when we are in Glasgow and have recommended to all our friends.

  • Liked — Cleanliness
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay March 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 07, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Great food / Wine, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from DJMcVEY, General Manager
(Management representative)
Apr 2, 2007
Thanks for your comments. So pleased that you enjoyed your stay and that you will be back.
Don't leave it too long till you visit again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $206 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Great Hotel

Crowne Plaza Glasgow

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5 of 5 stars
madge+padge 5 contributions
Co. Down
Mar 22, 2007 | Trip type: Couples
2/2 found this review helpful

We stayed in the Crowne Plaza for two nights and thoroughly enjoyed it. The hotel is magnificent with modern decor and it is spotless. The staff were very friendly and helpful and have to be commended on this. The rooms were an average size with ensuite facilities. We ate in the restaurant both nights (buffet style) and we were spoiled for choice - it is not badly priced either. The breakfast is equally as good. The train station is quite close by and there are always taxis lined up outside the hotel, where it costs approx £3.00 to travel to the main shopping areas/bars. We would definitely recommend this hotel.

  • Liked — Staff very friendly
  • Disliked — nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 22, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from DJMcVEY, General Manager
(Management representative)
Mar 28, 2007
Thankyou very much for your kind comments.

It is always appreciated when one takes the time and trouble to write to say how much they enjoyed visiting the hotel. The team will be greatly motivated by your comments.

I hope you will come back and visit us soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $206 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Terrible,Terrible,Terrible

Crowne Plaza Glasgow

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1 of 5 stars
wmm000 1 contribution
Belfast
Mar 7, 2007 | Trip type: Couples
1/3 found this review helpful

Well the Hotel itself looks beautiful and I could not complain about the rooms,or how clean it was,everything was spot on.

However some members of the management were extremely grumpy and downright rude.We enquired regarding a few things and we got a cold response from one member of management and the other member was extremely rude,so much so that it really shocked us.

My wife is disabled and the few requests that we tried to make were just ignored by the management who just did not help us in any way.

We are extremely dissapointed.

  • Liked — Clean
  • Disliked — Hostility of management
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 07, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for People with disabilities, Older travelers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from DJMcVEY, General Manager
(Management representative)
Mar 13, 2007
I am so sorry to read your comments about members of the management team and wish to extend my genuine regret for any upset or inconvenience that may have been caused.

As I am sure you can appreciate, I wish to carry out a full investigation so as I can take the necessary actions to ensure a situation such as this never occurs again.

I would be extremely grateful if you could contact me on gmsec.cpglasgow'qmh-hotels.com so as I can get some further detail.

Many thanks
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $206 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Great hotel

Crowne Plaza Glasgow

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5 of 5 stars
ScottBaillie 3 contributions
Stranraer
Feb 21, 2007 | Trip type: Business, Couples
3/3 found this review helpful

Stayed for my wife's birthday in January and as usual we were not disappointed. Management and staff are first class although on occasion housekeeping could be improved!!
Booked in again at the end of the month for 3 nights so that should speak volumes for the standard of hotel. Good location as well and only £3 or£4 for a taxi into town.

  • Liked — comfortable beds
  • Disliked — Bar prices, lower them and more people might use it for more than one drink
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since October 03, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Older travelers
  • I selected this hotel as a top choice for Gambling / Casinos, Business meeting / Event, Shopping, Spa, Sporting event, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from DJMcVEY, General Manager
(Management representative)
Feb 23, 2007
Thanks for your kind comments. Very much appreciated.

Please do let me know the date you are staying again.

In the meantime I will have a word with housekeeping.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $206 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
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Crowne Plaza Glasgow Address

Congress Road | Strathclyde, Glasgow G3 8QT, Scotland