We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Crowne Plaza Glasgow and Glasgow?

We'll send you updates with the latest deals, reviews and articles for Crowne Plaza Glasgow and Glasgow each week.

  • Save Crowne Plaza Glasgow
  • E-mail this page
BOOK NOW!

Crowne Plaza Glasgow: Traveler Reviews


Crowne Plaza Glasgow
Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Glasgow

Traveler Reviews

66% Recommend
3.5 of 5 stars 178 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (178)
[ Date ] [ Rating ]
Lovely hotel!

Crowne Plaza Glasgow

Save Review
4 of 5 stars
rm_03 1 contribution
Edinburgh
Feb 12, 2007 | Trip type: Couples
1/1 found this review helpful

As soon as we arrived here (young couple) we were very impressed with the hotel. Very close to SECC & free parking.

The rooms were lovely & apparently newly refurbished! HUGE beds, minibar, satalite tv etc.
Within easy reach of the town centre - after asking reception we decided to get a taxi which cost about £4-5 as parking in town can be expensive.
Dinner in The One restaurant' was great, food was vert well presented & tasted nice, chefs are available if you would like to coment. Breakfast was also very good even though the breakfast line to be seated was a good 5-10 min wait . Food was replinished quickly & tea/coffee was offered as soon as we sat down.

Leisure area was also good, with a nice pool, steam room & sauna & the smallest jacuzzi you have ever seen in your life!

Staff were all lovely especially the dining room staff & the girl who single handedly ran the gym & pool & gym reception! Having said this, the lady who "greeted" us on arrival at reception was very cold towards us, she never made eye contact once and was actually a bit rude. She was very nice 2 the man infront of us however?!?!? I'm not sure if its because we never drove a Range Rover or we looked like we shouldnt be in that hotel?!

All in all, we would go back!!!

  • Liked — nicely designed rooms, great dining room service
  • Disliked — VERY hot rooms - even with air con!
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since February 12, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Return to the Plaza

Crowne Plaza Glasgow

Save Review
3 of 5 stars
DamienKeegan 28 contributions
Redditch
Jan 26, 2007 | Trip type: Business
0/1 found this review helpful

First off a big Thank You to Lynne Burnaston who sorted out 14th and 16th floor rooms for us with stunning views along the Clyde. This is the primary feature of this hotel.

The rooms are very nicely presented and very comfortable both for work and just relaxing.

We arrived early (12midday), but were given rooms straight away. Showing up early is one thing, but I didn't feel at all sorry for the moaning couple who tried to check in at 8 the next morning!! Reception dealt with them very well.

We had lunch there, but I was very disappointed with it. My expectations should have been lower, but if I really wanted an over-grilled pre-frozen lamb burger served with a piece of naan out of a 99p packet of 2, some cold fries and a token salad, I would have gone to a greasy spoon and paid £2 for it rather than the £7.95 I did... Moral is, if you want to eat, go elsewhere. Like the "Arches"...much nicer and cheaper!

Otherwise, £85 B&B seemed pretty good value. I didn't have breakfast, but the queue was 8/9 people long as there quite obviously wasn't enough staff on to serve and seat at the same tim.

  • Liked — Rooms well presented, great views
  • Disliked — Food not so good, crowded bar
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since January 19, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from DJMcVEY, General Manager
(Management representative)
Feb 23, 2007
Thankyou for your feedback. I was very pleased to learn that Lynn was able to assist you with arranging rooms on the higher floors so as you could enjoy the magnificent views.

With regard to your comment regarding the lamb burger on our lounge menu, please be assured that they are not bought in or frozen but made in house by our own chefs. We will however take your views into consideration during our next menu review which is scheduled to take place shortly.

Also I am sorry that there was a small queue of 8-9 people at breakfast. This sometimes happens particularly at peak times when the hotel is very busy.

I hope you will not be deterred from visiting again in the not too distant future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
excellent for price...

Crowne Plaza Glasgow

Save Review
3 of 5 stars
glasgowgirl2007 6 contributions
glasgow
Jan 2, 2007 | Trip type: Business, Friends getaway
0/1 found this review helpful

Stayed here after works christmas night in one of the suites downstairs so got room as special rate which was v.good. 1st off were given room with 2 singles when we originally asked for double one quick call to reception & we got moved rooms. Room inside was very nice remember being in hotel a longtime ago & was impressed with improvements. Complimentary bathrobes were nice. Liked how at end of evening were 2 hotel staff man-ing the lifts so that only people with a room key were allowed to enter, somehow a guy still managed to end up and was outside the room opposite ours kicking the door and shouting til 3am, i feel asleep though due to the comfy beds was person i was sharing room with who had to suffer the noise...overall ok but prefer malmaison glasgow a bit more pricey but better service i feel.

  • Liked — gorgeous rooms very cosy...
  • Disliked — staff, drunken wanders around the hotel...
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Other
  • Traveled with Friends
  • Age group 18-24
  • Member since January 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from DJMcVEY, General Manager
(Management representative)
Feb 19, 2007
Glad you enjoyed your stay. Sorry you were disturbed by the antics of some of our other guests who were obviously enjoying themseves a little bit too much. I'm glad we reacted to ensure you enjoyed your stay.

Please do come and stay again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Great value.......

Crowne Plaza Glasgow

Save Review
5 of 5 stars
ScotsGranny 1 contribution
Highlands,Scotland
Jan 1, 2007 | Trip type: Couples
3/3 found this review helpful

Visited Glasgow for a break between Xmas and New Year.
Had stayed here several times previously but hotel now excellent since refurbishment completed.
Husband had booked a standard room but we were upgraded to Executive - great room on 15th floor - nice size and so comfortable.
Unfortunately we had arranged to go out so we were not able to use the Executive lounge but it looked fantastic - must make time to use it next time.....
Breakfast was most enjoyable - good selection and service.

Best hotel I've stayed at in Glasgow.

  • Liked — clean and weel laid out
  • Disliked — nothing........
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since July 29, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
fantastic refurb but please sort out lifts

Crowne Plaza Glasgow

Save Review
5 of 5 stars
marionspence 10 contributions
Kirkcaldy
Dec 29, 2006 | Trip type: Couples
2/3 found this review helpful

After a minor op a few weeks before, I had a fantastic 2 nights at this hotel for my birthday. We were in a refurbished room but not a club room and it was lovely. The Moat House had become tired but I would be delighted to stay here again. I used the beauty salon and the service was great. We had carvery one night and a bar meal the next, the food is excellent. Only one slight problem, the lifts. I do have a phobia but after the Scissor Sisters concert, the rudeness of other hotel guests caused me to have to walk up to floor seven via the fire exit stairs, not good after my keyhole gallbladder removal. Could the hotel perhaps have a member of staff supervising the lifts for idiots at the ground and mezzanine floor levels after a concert? The staff on charge that night didn't seem to care. The lifts are dodgy even with only 2 passengers but I shudder to think over crowded. The panaoramic lift was already out of order.

  • Liked — the refurbishment
  • Disliked — the dreaded lifts
  • Tips/Secrets: — great for secc
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay November 2006
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since June 22, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from DJMcVEY, General Manager
(Management representative)
Jan 3, 2007
Really pleased that you enjoyed your stay despite the antics of some of our other guests. We always endeavour to ensure that guests are not inconvenienced by the over exuberance of others, there are ocassions such as this that we don't always get it right.
I'm very sorry and hope that you will come to stay with us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $207 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Crowne Plaza Glasgow? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Crowne Plaza Glasgow?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Crowne Plaza Glasgow Address

Congress Road | Strathclyde, Glasgow G3 8QT, Scotland