Stayed for one night on 29th July 2006. We had a fantastic riverview room which was immaculate ( one of the nicest we have stayed in ) Yes there was a bit of building work which I must say put us off staying in the hotel for an evening meal, but we were keen to see the city centre anyway, so went out. We enjoyed the facilities of the hotel particularly the leisure complex which was kept very clean, but does need a little bit of upgrading to move with times. Breakfast was superb and a late check out on sunday lunchtime is much appreciated. The movie channel needs more general/ blockbuster stuff available !! All in all though a great stay and booked for a fab price ( check websites and book early !! )

My wife and I stayed over night whilst up in glasgow to see a concert. The Hotel was clean, and the room was comfortable. the meals were very good and we did not have to queue for both our evening meal or breakfast. the staff were pleasent. An excellent hotel for anyone seeing a show at the arena which is attached by covered way.

Arrived and checked into one of the best rooms they have with connecting lounge. Realised that we didn't have any toothpaste so took advantage of hotels kind offer of complimentary so phoned reception at 1pm. We were due to meet a senior officer from Glasgows finest and asked for a small room in order to discuss very confidential business only to be told that it would cost me! Ended up in coffee area discussing affairs that nobody else should hear.... never happened to me before at any other hotels around the world. Then we booked in for dinner at 6pm in the a la carte restaurant. Lady at desk confirmed time and away we went. By 4 o'clock toothpaste had still not arrived. Asked again. Half past five..still no toothpaste so rang managers number from business card and spoke to PA... toothpaste arrived 2 minutes later! Went for dinner only to be told that the restaurant doesn't normally open at this time but as it was booked they would open. Made us feel as if they were doing us a favour... not nice. Ordered dinner when after a short while I started to be dripped upon from the glass roof leaking. I pointed this out to the waiter who proceeded to move me round my table and put an ice bucket under the leak and stated..' Thats unusual it's usually that table (pointing to another table) that gets it' Then went out for the evening and returned to bar. Noticed a signs all over the bar saying buy 2 beers for £3 so I ordered them and got charged full price. When i pointed out the signs I was informed that they were old ones! Went to bed with a room order for 10am. Shortly after 8.30am in what seemed to be the room above came the most excruiating noise of kango drills shaking the pair of us to the core. I phoned reception to be told that there were notices in the hotel informing me of 'building works' The drilling and banging went on uninterupted until 10.30am by which time we had had enough. went to reception to check out and I handed in a hand written letter to the manager detailing our stay. to this day I still have not received a reply hence I am writing on this site. I suspect that the girl at the desk who wouldn't even speak to me let alone ask how my stay was didn't pass the letter on.
Manager - Your staff on that day, evening and morning were abysmal and I have never received such bad service. To be told that I should expect such noise early in the morning is certainly not customer service. I would be very surprised however if you were not aware that there was such an unhappy customer in the building and as such you should have done something about it.

The Crowne Plaza, Glasgow is a very nice hotel positioned on the Banks of the lyde and adjacent to the SECC (Exhibition Centre). Many of the rooms have been recently refurbished and everything is in very good order. The Bar and Resaurant areas are very pleasant and both serve a good variety of food. My only comment is that there was a bit of mildew in the shower area of my room. Overall highly recommended.