Stayed here every year for about 6 years and since becoming a Crowne Plaza I feel the hotel has stepped up a gear. Upgraded to a suite on the 15th (Exec) floor and room superbly furnished and very comfortable.

After 6 hours driving did not want to eat in the restaurant, and struggled to get room service on the phone - let it ring so long it timed out. Found this very poor! Walked along to the Exec lounge and asked the lady there to help - she couldn't get through either, but promised to get room service to ring me.

They did - 10 mins later - shortly after which the lady from the lounge arrived with a handful of drinks to apologise.

City views from bedroom fantastic, and car park huge and easy to get a space. If you are looking for a city hotel this is well worthwhile - also worth checking out the Hilton Glasgow too.

Stayed at the Crowne Plaza for 1 night while attending a concert. Check in was quick and staff were very helpful. As it was a cold evening, we ate in the hotel restaurant and had the carvery which was lovely. The icing on the cake has to be the 2 min walk through to the secc, all undercover. The location is perfect for the exhibition centre. We enjoyed a few drinks back at the bar after the concert, bar staff were pleasant and there was a lovely relaxed atmosphere. Breakfast was a treat, but due to the amount of people eating at the same time, the chef was struggling to keep the hotplate filled up, so we didn't experience the "full works".I will definitely stay here again when going to the secc.

We came from york and stayed here as we were going to a concert at the SECC which is a 2 minute walk away which is really convinent.
The hotel is in a lovely area by the river and our room had great views of the river and distant mountains. All the staff were nice and very professional though i was slightly embarassed when they asked how old i was at the leisure club as you had to be 16 for some facilities and I'm in my 20s!!
Hotel and leisure club were very clean and modern (i.e. no peeling wall paper etc!!). Breakfast buffet was lovely, food was expensive but thats what you expect from a decent hotel, drinks were quite expensive but only the same as what you'd pay at any bar or club.
We thought it would be mad here with there been such a big event on next door but it was nicely busy with no queqes and only about 4 people in the swimming pool at any one time
Overall, i loved every minute of it and would definately recommend staying here.

This is a huge, rather ugly barn of a hotel, lots of rooms and very close to the exhibition centre. The lobby area is massive and pretty noisy (some might say atmospheric). My guess was that my visit was coinciding with some huge exhibition next door, with a bar, a posher yet overpriced restaurant and a nice swimming pool. There is also a gym, but I didn't use it. The bar menu is good, and I liked my steak and ale pie, even if it was a bit expensive for essentially pub food. Breakfast excellent, masses of choice including some stuff that explains why the Scots have such appalling heart disease rates.

The room was very hot, but I find this in general in hotels and I wish they would put more thought into this everywhere. It is like there is a fear of people being cold, so they overcompensate. Mastering the heating controls is a pain if you are there for just the one night, but it makes for an comfortable one if you don't, and wasteful of energy into the bargain. The lifts were out of order, which was a pain, and some of the signage relating to this was incomplete and ambiguous. £12 for 24hrs worth of internet is a rip off, and again I wish some hotels would sort this out. It isn't difficult or expensive to supply.

The hotel stacks up pretty well considering the worst thing about it is the view of Glasgow where it always seems to be raining. If you have to go there, you can book in here and never have to deal with the city. The service is professional, to the point where it is easy to forget the problems of Sctoland and where you are.