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Best Western Glasgow Pond Hotel: Traveler Reviews


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Traveler Reviews

68% Recommend
3.5 of 5 stars 53 reviews
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[ Date ] [ Rating ]
Good Hotel, but understaffed kitchen

Best Western Glasgow Pond Hotel

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4 of 5 stars
John-the-Phone 8 contributions
Leicester
May 21, 2008 | Trip type: Business, Solo travel

Spent one night here. The room was very good and clean and as was the whole hotel. Staff were friendly and helpfull. They have dropped a mark though. When I went to the restaurant for my 8:00pm booking, I faced a room with only half the tables in use but was told I would have to wait 20 minutes for my table! They need to get more staff in if they can only cope with a dozen tables at a time.
Breakfast was a perfectly good buffet affair.

  • Liked — Free wifi!
  • Disliked — slow kitchen service
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Business
  • Traveled with Solo traveller
  • Age group 35-49
  • Member since February 13, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $141 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beauty comes from within...

Best Western Glasgow Pond Hotel

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5 of 5 stars
cheshiredave 138 contributions
cheshire UK
May 9, 2008 | Trip type: Couples
1/1 found this review helpful

I saw a weekend 2-4-1 deal on the hotel's own web site. £45 per room (for 2) per night with breakfast. I web-shopped around a bit and got it down to £42.50 but ended up having to phone the hotel to confirm, as the other site was tricky to use and often not working. (Not TripAdvisor!) All was fine, though. But no refunds or date changes at those rates !
HOTEL OUTSIDE - a 70s concrete slab, but don't let that put you off. They have tried to smarten it up with bolted-on extras and plants. The big plus (on a sunny May weekend) was that it overlooks a small lake (not a tiny pond!) which can be walked around in 10 mins. It's a public lake, but not crowded. 1 or 2 picnic benches. 2 pairs of swans, many ducks etc. See pix. One side of the hotel has mainly side views of the lake. The other side overlooks the next-door large hospital buildings. Slight prob for some may be that ambulance sirens can be heard at any time, day or night, for obvious reasons. Double-glazing would cut that out, but there is no aircon in the bedrooms and it would be very hot in summer. There is aircon in public areas. There is a petrol (gas) station and an XXXXX & XXXXXXX (part of a well-known chain store that also sells food and has coffee shops in its stores) - TripAdvisor does not like brand names mentioning) food-only store backing onto the hotel car park near the main door. Ideal for last-minute snacks / sandwiches or drinks / wine. The hotel bar will happily give you a bucket or pint glass of wine. I think this is open 24-7 as they say.
HOTEL INSIDE - all rooms I am assured are completely refurbed.See pix. Trendy styling everywhere, with the 70s retro feel 'skinned over' with a new 2008 70s retro style ! That's good !
King size bed slightly hard. No aircon in bedrooms, as mentioned above. Not a prob in May, though. Big bathroom (with bath as well as shower!) Public rooms / restaurant all super-trendy in earth tones (hey, I've become a TV designer!) ,browns and lime greens (bedrooms are browns and reds).
Breakfast very good, typical hotel buffet (hot or cold) self-service style. Coffee from machine, but reasonable machine with espresso etc etc etc. Good staff, too - plenty of room to sit, tables cleared quickly, no making you sit where THEY wanted you to sit. (Hotel only half-full, though, I estimate, as it's a big place.) Did not try restaurant food. Bar - I think Stella was c.£4 per pint and Hoegaarden c.£5 a pint. A bit pricey. I think the bar shuts quite early (11pm?) with cash only after 10pm, even for residents (?). All in all, very pleased. Would def return at that special weekend deal rate.
Notes - free parking - worth its weight in gold in Glasgow. Bus stop 2 minutes away - hotel is pretty near a main road, and is near the fancy West End of Glasgow, with Byers Road / Ashton Lane 15 minutes-ish walk away. Bus ride to city centre (1.5 miles?) about 85p single. Much less hassle than finding city centre parking. Taxi about £6-7.
Hope that helps !

  • Liked — Free parking and easy to get bus/taxi to Glasgow centre 2 miles away
  • Disliked — Slight ambulance siren noise (from nearby hospital) and no aircon in summer may annoy some
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since October 09, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $141 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Hotel

Best Western Glasgow Pond Hotel

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5 of 5 stars
citysightseer 1 contribution
blackpool
Apr 17, 2008 | Trip type: Couples

Stayed here for 3 nights to see Glasgow. Lovely hotel with very friendly and efficient staff. The rooms are modern and immaculately clean. A bit out of the centre of town but lots of buses from opposite the hotel. Cost £6 to return in taxi from city centre which is good value for money. Great breakfast, including toast freshly made on request. Choice of ten items - it kept us going all day! We had a room on 3rd floor with a view over Bingham Pond. The room was very quiet and heating was easy to control. Very conveniently situated is the 24 hr M & S Simply food which was great when we needed a snack before going to a concert. Ate in the restaurant one night and , although a bit pricey, the food was excellent. Will definitely stay there again!

  • Liked — Very clean
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since April 17, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $141 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Goog reasonably priced friendly hotel

Best Western Glasgow Pond Hotel

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4 of 5 stars
Co.DownBill 20 contributions
Co. Down
Mar 25, 2008 | Trip type: Couples

This is the second time we have stayed at this hotel. It is pleasant, clean and convenient, (but not centrally located) close to the west end for all museums and plenty of restaurants can be had on nearby Byers Road. A very agreeable Indian Restaurant can be found on Church Road.
Free parking with plenty of space is available. Nicely refurbished tastefully decorated and warm bedrooms. Breakfast was fine, but the coffee was from a machine - but it was good machine coffee, just a bit of a wait/queue. The hotel staff is friendly and helpful.

  • Liked — Neat clan facilities
  • Disliked — Coffee from a machine
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since March 06, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $141 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
2nd visit

Best Western Glasgow Pond Hotel

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4 of 5 stars
JWDavies 7 contributions
AshbydelaZouch
Mar 8, 2008

Our second stay at the hotel didn't disappoint. The hotel offers clean and comfortable accommodation, a very good breakfast buffet and good value for money.
Liked - flat screen TV in the bedroom, good power shower (though bath and shower compact !), breakfast buffet
Would like the bar to stay open a little later in the evening - say 12.00 midnight as opposed to 11.00pm

  • Date of stay February 2008
  • Member since February 12, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $141 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Best Western Glasgow Pond Hotel Also Known As

Address: Great Western Road, Glasgow G12 0XP, Scotland