Whether it's a weekend shopping trip, a hectic business visit or shooting a horror film, the "Quality" hotel is the place for you.

From start to finish you'll be entralled by every element of this wonderous monstrosity of a building.

The utterly incompetent and unapologetically indifferent staff will make your visit difficult and laboured from start to finish. Something as simple as checking in will be turned into a 10 minute epic, where you're guarenteed to be incorrectly charged and given the wrong room key. Staff are reticient and un-intrusive. Do not disturb signs are not required in this hotel as staff will never venture into your bedroom to tidy it.

With over 200 damp ridden, dirty, delapidated rooms if you've previously lived in a condemned building, mental institute or hostel you'll feel right at home.

There are a wide range of over-priced, tasteless gastronomic indulgences available 24/7 ensuring that all palettes will be catered for, with the £12 scottish breakfast a particular highlight of the day. You will struggle to find food like this for a similar price anywhere in the city centre. Half of this price is probably a more appropriate valuation.

Adventure seekers, adrenaline junkies and children young and old will be enthralled by in-house white knuckle ride that is the elevator. Unlike the staff, it has a mind of its own and will have you on the seat of your pants for the full duration of your ride on the elevator. Don't be deterred by the 3 hour wait, it really is worth every minute of it.

Current seasonal special offers include guarenteed complementary body hair in all rooms, left over in the bath from the previous visitor.

The "quality" hotel truly is a hotel experience you will never forget.

Please make a date in your diary to spend a weekend at this building before the decent thing is done and it is torn down. Hopefully sooner rather than later.

Never have we stayed in such a run down hotel. The corridors are gloomy and dark (the better to hide the torn and stained carpeting, plus peeling paint and construction going on) with the air of a former hospital or mental institution. Room 390 featured high ceilings, the only good thing about it. The window frames were rotted and rain was leaking in through several of the window areas that were cracked. The carpeting has seen better days, and the bathroom was very basic with a tub fitted in that could use a good scrubbing to remove the mildew and mold around the sides. Also, due to leaky windows (not double glazed) the noise from the street on a Friday night requires serious ear plugs to sleep. My husband who is normally able to sleep anywhere, any time asked for ear plugs.

One elevator was out of order, so the wait to get upstairs with luggage was a long one. Also, the hotel seems to cater to budget-constrained convention groups (we were greeted by costumed members of a science-fiction/video game event upon arrival). The bar area was gloomy and run down, and the people at the desk pretty surly.

When we went to the breakfast room at 9:30am on Sunday morning, we found a long line of 40+ unhappy people waiting and the staff told us to complain to the manager vs. taking it out on them. The convention groups had taken up several room used as breakfast area which caused a huge wait. We demanded to see the manager and asked for 20 pounds so we could go and eat elsewhere. Because we booked through Orbitz, we could not get cash but were given 20 pounds in Quality Hotel vouchers (not that we would want to stay at another Quality, ahem, hotel after this experience). This must happen often because the manager was only too happy to give them to us to get us out the door. If you pay cash and stay there perhaps you'll get a room discount at check out. The only saving grace at this hotel were the bellmen who were helpful with directions and luggage. After obtaining our breakfast credits, the bellman directed us five blocks up the street the the British Home Stores cafeteria that serves a full British Fry-Up breakfast for 3 pounds.

We validated our parking ticket (discounted at NCP garage adjacent to Central station which requires homing-pidgeon like skill to find) and fled after spending the afternoon at the newly reopened Kelvingrove gallery.

Never again would we stay here - never mind the grand old features of the hotel.

decent accomodation for the age of the hotel although i did request a refurbished room on booking. no problems with the food,corridors a bit run down but overall worth the money.

I recently spent two nights at the Quality Hotel and after reading reviews on this site I was a little worried. I rang in advance to request a refurbished room and was told the rooms were allocated on a first come first served basis and that they were all recently refurbished except the second floor. On arrival I requested and was given a refurbished room on the fifth floor which was fine. Rooms are fairly basic but everything worked and it was clean. Most guests probably don't spend all that much time in their rooms. There are plenty of places to eat out nearby in the evening. Breakfast was all self service apart from tea and coffee which are brought to the table.
Quality was fine and about average for a chain hotel. If you're looking for a hotel right in the city centre at a reasonable price then this must be hard to beat.