To be entirely fair, there are some good features here: the location is ideal for Glasgow City Centre and Taxis are available right outside the door. The building is a glorious old Victorian Railway Hotel forming part of the Glasgow Central Railway Station, ceilings are high with 3 flights of stairs between floors. The rate charged appeared reasonable for the hotel's rating and location (assuming you don't pay advertised rates) but, sadly, the hotel was generally very tired-looking. Being so huge, it will take an enormous amout of money to improve, but it also felt quite dirty with a sticky, 'working men's club' aura about it and there's no excuse for that.
My room overlooked the station concourse and had secondary double glazing to muffle the announcements and drunken shouting - it was effective enough, and it also stopped any smell from the decomposing take-away food containers left on the window-ledge by a (long?) previous occupant. The room itself was acceptable and, although the plumbing was a bit victorian, there was plenty of (slightly brown) hot water. I was rather surprised to find my room open with workers inside fitting A/C on coming back in the afternoon - they were very polite, but I did think the hotel should have warned of this or, preferably, left the rooms concerned vacant on the day of the work.
The Full Scottish Breakfast, self-served in the uninspiring dining room, was of poor quality all round: rubber eggs and cheap sausage headlined the greasy-spoon cafe cuisine, whilst the fruit was tinned and the croissant and danish pastries were poor imitations. Even the Scots' signature dish of porridge looked grossly unappetising. I can't fault the choice however, other than I preferred to choose very little of it!
The bar was very austere with spartan furniture, no carpet and was quite smoke-filled considering it was so quiet, whilst the Murphy's on sale, unlike in the advert, was bitter (uk readers only!) and had to be returned. It appeared that the cellar pipework was no cleaner than the rest of the place. Finally, as we left after breakfast we had to step around a 'pavement pizza' (vomit) left on the threshold by a late night reveller - not a great farewell, but such an appropriate warning to new arrivals that I wish they'd thought to place one there on the day we were due to check in!
There were 3 AA stars on display in the unwelcoming lobby, dated 2005, so I won't be keen to take those as a measure again - it caused me to wonder whether the cerificates are worth the paper they are printed upon.
In sum: the location was good, the room was ok, but the everything else was poor. My advice would be to avoid this down-at-heel hotel if you're a traveller; if you work for the AA you might wish to review your assessment before your own credibility is damaged.

I booked this monstrous hotel somewhat last minute on the basis of the photos presented. Unfortunately, to my regret i didn't read any reviews beforehand. The place was simply horrific i honestly didn't imagine places like this would exist, i thought there were laws to prevent this kind of false advertising. The room/slash cell looked like it hadn't been cleaned since the hotel had been built. The en suite bathroom looked like it had been used to soap down farm animals. It is simpy disturbing and a very very rare thing to find a hotel in such a state. The photos are disgusting misleading, they portray the hotel as basic no thrills but clean hotel. What we found was a total mess and stayed for less than twenty minutes, spending a night in a Bangkok cell would have been as appealing.

On the plus side its a good central location next to the Central train station.

Always beware the hotel with "Quality" in the name as you know that that isn`t always going to be the case.

Staff fairly plesent (well one or two) although I think they know the problems with the hotel, there was no "everything ok?" on checkout, as they know that people will be there for hours checking out - Loads of niggly things all over the place made it pretty poor on all fronts; fairly grotty and untidy generally, the brekfast was a complete disaster everything from having a tiny room for 222+ guest rooms and therefore having to wait in the room oposite for(esp with 4 or more) for cold toast and coffee that came when you had finished eating.

2 out of 3 lifts didn`t work and the stairs are a menace...rooms ok but you need a shower after you have been in the bathroom, you just don`t feel you can get clean in there...window wouldn`t open in the room... jacuzi still not working... no light in the sauna - not that I care but as the notice is laminated with nasty stains on so you know it didn`t happen the day before..etc etc etc

This is the worst hotel I have ever stayed in!! Scruffy, badly in need of repair, no heating in the room, 'leisure centre' awful, completely ruined my stay in Glasgow. The staff were unhelpful and the service was terrible.

I actually complained about my room when I arrived at 10.30pm but was told I would not get another room at that time of night in Glasgow and that the rest of the hotel was full so I could not get another room. If I had had another option I definitely would NOT have stayed there.

I wish I had visited this site first and read the reviews, I would never have booked.

I will never book a hotel again without reading reviews or speaking to someone who has stayed their.

I cannot stress how disappointed I was with the Quality (must be a joke) Hotel at Central Station and would advise ALL travellers to give it a body swerve!!!!