We were a little wary of staying at this hotel based on reviews we read on this website. However, we were very pleasantly surprised. The hotel is absolutely beautiful, and our room was very spacious and clean. I also loved the fact that we had coffee and tea making services in our room. We were travelling on a budget, so we skipped the expensive scottish breakfast offered (I think it was like 11 pounds per person!), and walked around the corner to McDonalds (5 pounds for 2 people!). The central location of the hotel made it perfect for exploring Glasgow, and it is even directly connected to Central Station, for when you want to explore another city. My only complaint would be the drunk hotel guests who would either try their keycard in our lock as they struggled to find which door was theirs (one of them had to work!), or who could no longer remain upright as they passed our door, and so crashed into it.

8 of us tayed here 26/11/04 for two nights - changed rooms three times. The beds were hard as wood and very musty smelling. We were evetnually upgraded to a refurbished room. Not much difference to pre-refurbished rooms. Smelt nasty with inch thick dust on top of all door frames, rooms not cleaned properly, baths all had rusty, cracked sealant, I could go on and on. We picked up the bath mat and it left black slimey marks on the bath where it had not been cleaned for ages. The blanket on the bed (yes you get only one) was about 40 years old, very rough and bobbly. The staff were rude and uhelpful, only met one nice receptionist. Managers attitude was if you don't like it then you are free to leave. We tried but could not get in anywhere else. Your money would be better spent on a nice bed and breakfast.

Stayed here in August 2004 as part of a scottish tour and YUK. While the rooms interior was ok the noise level that could be heard from the above floors was really bad. I could hear when people left their rooms in the floor above me and the floorboards all creaked. As for dinner, the meals was luke warm and the staff were indifferent. Breakfast was not much better. If I wasn't on a tour I would have found alternative accommodation.

Beds gone past their sell by date by a long shot. Paper starting to come off the bedroom walls. Unable to move to another room as over booked. We were with a coach party and several passenger did not get a room. Evening meal in-edable, sweet and coffee never arrived. Breakfast a free for all. No soap or milk left for the following day. Lift stuck on departure yesterday. It needs a good management team in charge because it could be a nice place to stay. Requires an awful lot of cleaning behind scenes. I am an elderly person as were the rest of the party seeing the Tattoo. This experience this weekend has put me off completly from ever again travelling and staying with a group - no one wants to know!