Supposed to be one of Glasgow's largest hotels, centrally situated, been there for years and has three stars and a double room costs £150 per night. We expected something really nice, clean, modern and bright for that price with great service, but were totally disappointed. Much of the hotel is shabby - faded grandeur is the description. Our room wasn't huge, but did have a huge wine stain quite far up the wall, rough tile edges in the bathroom, cracked and peeling plaster, no TV and breakfast wasn't even included in the huge £150 price. There was an uncovered light fitting above the shower which I'm sure was dangerous! The toilet roll holder was broken and the mirror on the wall was cracked. We had to queue at reception and no-one bothered to tell us about the dining room or dinner or even ask us if we wanted to add breakfast. There was no information in the room about the dining room or meals, nor was there any information on the leisure centre that we are yet to find. There was one lift operational out of three, but it was so slow and took so long to reach any given floor that people gave up and walked. Absolutely everything was such a disappointment, including the secondary double glazing and the lack of ventilation. We almost suffocated from the heat the first night, tried to open the windows the next day and then couldn't sleep because of the racket coming from the nightclub over the road. Avoid at all costs - get a super clean Premier Inn or Travelodge!!!

Booked a promotional rate double room via local tourist board. Very grand building, with reception opening to the train station, high corniced ceilings, beautiful staircase and carpet patched with duct tape! Room clean & comfortable, with bath & shower. couldn't open window, but noisy street outside. Stodgy cooked buffet breakfast overseen by officious clerk with clipboard. Reception overwhelmed by number of visiters. Gym looked a little cramped, but pool,sauna & jacuzzi clean & warm, note you can access this via the street, not just the basement corridor. Street outside a little seedy, but note there are new 5 star hotels just a block along, due to its proximity to the town centre, maybe 5 minutes stroll. Overall good value for the price.

I really do not know where the nice comments have come from on this site. This hotel was unfortunately booked by someone else for a three day business trip for myself and a colleague.

The rooms are actually advertised at £150 per night, but we had a bargain of £75. I really would not pay £7.50 to stay here. Breakfast is about another £12, but if you value your life you will eat out!

When you arrive at the hotel they ask for payment up front. I now know why and guess that several guests may have previously left without paying.

As someone else pointed out, out of the 3 lifts only one actually worked. This took quite some time to arrive since it was the only working lift in the building. We met a man from New York who booked on the internet, and was very disappointed with what he had come to.

In its time, it probably was a really nice hotel, but I am guessing that would have been around 100 years ago, because it really does not look as though it has been decorated since.

The carpets are really dirty. The hall ways are really wide, high, long and very creepy. It was just like something out of 'The Shining'. I was waiting for a little kid to come along on his tricycle. Off the corridor are several part opened eeeeery doors, which I assume are leading to cupboards or something. In the day time, some of the staff offices were along the same corridor, and they left their doors open - you could see the state of their rooms. Really dirty, dusty, with cobwebs, and what looked like ant powder on the floor.

The first night the fire alarm went off at 12am, 3am and 4am. We reported it to the staff at the desk and they were not very apologetic and just said it was people smoking in their room. The alarm continued to go off at short bursts through out the day for the whole stay. The second night we managed to sleep through, but the alarm went off again at 1am on the 3rd night. If you are hoping for a restful stay then what ever you do, dont book here!

Possibly the worst hotel I've stayed in in the last ten years or regular travel. Booked for proximity to Central Station, the hotel is dirty, dingy, threadbare, smelly and doesn't appear to have been decorated for about 10 years. I found myself apologising to a group a Scandinavians waiting for the one (barely) functioning lift, for the state of the hotel.
There are several other good hotels witin a stones throw, whatever else you do - chose one of those.

Quality Hotel? Surely an ironic joke.