Just returned from 3 night stay in this hotel. Allocated room on third floor. The bathroom was tiny with a broken hot tap and badly stained bath. I was offered another room, same size but slightly better.The floor was very uneven. The room had been refurbished and decor and furnishings were fine. Room was not well serviced. Towels were replaced but milk, shampoo etc not replaced. Used wine glass was left on dressing table for duration of my stay. Corridor was very dilapidated and dingy. Only one lift working, slowly!! Avoid rooms on 3rd and 4th floors. Rooms to front were very noisy from building site across road and general city noise. Breakfast was fine for the tariff paid. This hotel has a wonderful location but needs a huge investment to bring it up to standard.
£5.20 charged for glass of wine!! Rip off. Would not recommend this hotel.

This was the last hotel we stayed at on our Contiki tour. I was exausted and just wanted a shower and a snooze.
Until I saw the shower that is.

This is the first time I have wondered whether I would be cleaner if I didn't have a shower.

It was covered in mould, and looked as if it had NEVER been cleaned.

The one plus about this hotel is that it's so close to the trains. You can make your escape even quicker!!!!

I really hope that Contiki check these websites. I know I wish I had!

Don't even think of staying here! i was robbed of absolutely everything from my locked room within one hour of arriving and nobody at the hotel wanted to know. There are no security cameras and this was definitely AN INSIDE JOB.. no apology, nothing. i wrote to the head of this chain of hotels and received no reply.

I have been staying at this hotel twice a month since September due to business. The good points are the location right at the station, the reception staff, the man who looks after the luggage & maintenance and the price I have been paying £38 for the room. The bad points are the general rundown feeling of the place, the clientelle they seem to attract especially when an old firm game is on and the fire alarm system. I have yet to see a fire exit which has not been 'closed'. Having been allocated a different room on all 5 floors each time I can safely say that the higher up the hotel you go the worse your room tends to be. However I have never seen mouse droppings, my bed has always been clean and the room has been acceptable. Once there were drunk people outside my room at 3am, being a single female I was a bit alarmed and phoned down to reception. Immediatly someone was there to send the people to their rooms and warn them about the noise. I have always felt safe in the room but I doubt I will stay here again, maybe once it has all been refurbished which is what it needs but retain all the lovely touches like the acorns carved into the staircase and the windows on the stairs. I would imagine a developer will turn it into flats which will sell for thousands and the total character of this building will be lost which will be sad for Glasgow