Just returned from 3 night stay in this hotel. Allocated room on third floor. The bathroom was tiny with a broken hot tap and badly stained bath. I was offered another room, same size but slightly better.The floor was very uneven. The room had been refurbished and decor and furnishings were fine. Room was not well serviced. Towels were replaced but milk, shampoo etc not replaced. Used wine glass was left on dressing table for duration of my stay. Corridor was very dilapidated and dingy. Only one lift working, slowly!! Avoid rooms on 3rd and 4th floors. Rooms to front were very noisy from building site across road and general city noise. Breakfast was fine for the tariff paid. This hotel has a wonderful location but needs a huge investment to bring it up to standard.
£5.20 charged for glass of wine!! Rip off. Would not recommend this hotel.

(1 vote)





