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Quality Hotel Glasgow: Traveler Reviews


Quality Hotel Glasgow
99 Gordon St., Glasgow G1 3SF, Scotland
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Traveler Reviews

78% Do not recommend
2.0 of 5 stars 246 reviews
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GETTING BETTER BUT

Quality Hotel Glasgow

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3 of 5 stars
custer7 13 contributions
Tunkhannock, PA.
Oct 18, 2007 | Trip type: Couples
1/1 found this review helpful

This is really an update. This was once The premier hotel of Glasgow, but fell on hard times and it showed.
It is being renovated at a pace maybe called a bit slow, but quality is improving.
Usually has rooms ready if you come early and call ahead- a real pleasure after an 8 hour flight. Its site claims irport pickup and drop off-does not occur and they should remove this from site.
When you check in if room is not to liking go immediately to desk and ask for another-some rooms are still very poor . Last trip we were sent down a long corridor, and I mean long with steps that made it hard with luggage and corridor was narrow-very. This was on floor five; despite window no real ventilation and very noisy. Got room changed and got a very nice one instead-just be polite at desk as they know there are problems. Walking along corridor rooms looked like a bomb went off on 5th floor or Jack Nicholson took an axe to doors-wife was ready to take an axe to me. But other room was very good.
It is a grand old place and sometime will be again so
I like to support it. Buffet breakfast is superb for any buffet at any hotel, but get it in room price as alone it is $25 itself -way too high. Staff getting much better-this trip was top notch. If you check out planning to come back they will hold excess baggage- a real plus!
If you have history at heart this is a great place-ignore older reviews-this is acceptable to all but anal retentive people and location is best in city-train station for central and south of city is part of hotel itself-no need to go outside and station has a big array of shops. Gregg's bakery next door is world's best! Trains to Edinburgh and north of city are at Queen Street Sttaion - a good 15 minute wlak, but taxi runs $4.25, or if you purchase ticket at Scot Rail section of station here, there is a free bus every 15 minutes to Queen Street.
A good place to stay and even on Frodays which seem to be Weelky Get Drunk dy especially for very noisy teenagers at most hotels this place stay quiet-nyone who has been in Glasgow can tell you yhis is a huge plus as even best of some hotels are horridly npiy weith drunks.

  • Liked — see review
  • Disliked — see review
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay September 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Families with teenagers
  • I selected this hotel as a top choice for Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $96 (year-round)
Not Recommended

Quality Hotel Glasgow

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1 of 5 stars
KevBristol 1 contribution
Bristol
Sep 15, 2007 | Trip type: Business
1/1 found this review helpful

Arrived at the Hotel around 18:00 and joined the slow moving queue of people waiting to check in. After about 15 minutes I was checked in and made my way to my room.
The corridors are dark, probably to hide the poor decor and marks on the carpets. The whole place smells of the railway station next door.
Arrived at the room to find that it had not been cleaned since the previous occupant. Returned to reception to complain and get another room, but had to wait in the slow queue again. The second room I had was in need of updating but would have been OK for the 4 nights I was staying however during the night I was awoken by a dripping noise in the bathroom. I went to investigate and found water dripping through the ceiling. Luckily the water was landing in the toilet but made it difficult to use the toilet without getting wet.
I complained to reception about the dripping ceiling the following morning but on returning to the room in the evening found that there was still some water running down the wall and the room had not been cleaned that day.
I cancelled the rest of my stay and moved on to another Hotel.
This was probably a very grand hotel in the past and could be again but is best avoided until it has been completely renovated.

  • Liked — Breakfast was OK.
  • Disliked — Poorly maintained rooms.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay September 2007
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since September 15, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $96 (year-round)
No problems

Quality Hotel Glasgow

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3 of 5 stars
SuzieCee 2 contributions
Aberdeen
Sep 7, 2007 | Trip type: Friends getaway
2/2 found this review helpful

After reading some of the reviews from previous guests, it was with trepidation we arrived here. What a relief! This is a very large period hotel. The main staircase is lovely if a little down at heel. Our room (a family one with a dble and 2 singles) was super. Clean and comfortable. The ensuite clean and modern. The only downside was the plumbing was a bit noisy but so what. Its a bit noisy outside if you are an early bedder but the hotel has no control over that. The breakfast area could be done with a bit more lighting but full range of food to cover all tastes. I would stay here again. Good for the price which was reasonable.

  • Liked — The size of our room
  • Disliked — Noisy plumbing
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since September 07, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $96 (year-round)
cesspit!!!!

Quality Hotel Glasgow

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1 of 5 stars
jackzeescrag 1 contribution
cheshire
Sep 3, 2007 | Trip type: Family
2/2 found this review helpful

AVOID AT ALL COSTS!!
To cut a very long story short,myself and my family were in warsaw and our flight to liverpool was cancelled. all they could offer us was a flight into glasgow so we took it. after travelling from 4am in the morning we arrived in glasgow at 22.00pm and just fell into the nearest hotel to the train station for our early train in the morning. the reception looked nice so we booked in.
We couldnt believe the difference when we got out of the lift onto the 5th floor!! the place was scruffy and smelly and was no better than a £10 a night hostel..(even though we'd paid £140 for 2 double rooms!!!)
Our rooms smelt awful and the bathroom was a disgrace! it stunk and every time you ran any water all this dirty water was coming up the bath plughole.
Outside my mums door there was about a 2 foot crack in the ceiling where water was constantly dripping onto a very soggy smelly carpet.
half the lights didnt work and there was no remote for the tv.
To top it all after a long day of travelling we couldnt even have a shower as there was no hot water!!
We left early the following morning and told the men who were in reception but they werent bothered!!
They'd obviously heard it all before.
Can anybody tell me who to contact to complain to?
I want my money back.
The funniest thing of all is its name....The QUALITY hotel!!!!!!
HA HA HA HA HAAAAAAAAA!!

  • Liked — absolutely nothing!!!!
  • Disliked — everything!!!
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Other
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since September 03, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $96 (year-round)
A Very Bad Experience

Quality Hotel Glasgow

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1 of 5 stars
Margaret1941 1 contribution
New Mexico
Sep 1, 2007
2/2 found this review helpful

We were booked into this hotel through a tour group and because we were completley unsatisfied with the accomodations atayed two nights rather than the five originally scheduled. We were there at the same time as the other reviewer stated water was not available but they did offer bottled water if we went to the desk to pick it up. Any interaction we had with the staff was also unsatisfactory except for the dining room personnel. The front desk seemed unable or unwilling to answer the questions we had and any request we made never netted results. The hotel is dirty and dingy, the photos depicting this property do not resemble reality. My husband and I have stayed in many hotels and guest houses throughout our foreign travels and while some are certainly not modern, they were all far superior to the Quality. Choice should be embarrassed to have their name on this hotel.

  • Liked — Location was the only advantage!
  • Disliked — Room, Staff, Hotel condition and cleanliness
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Large group or tour
  • Age group 50-64
  • Member since September 01, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $96 (year-round)
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Quality Hotel Glasgow Address

99 Gordon St., Glasgow G1 3SF, Scotland