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“Great Central Hotel” 4 of 5 stars
Review of Thistle Glasgow

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Thistle Glasgow
4.0 of 5 Hotel   |   36 Cambridge Street, Glasgow G2 3HN, Scotland (City Centre)   |  
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Ranked #43 of 90 hotels in Glasgow
N. Ireland
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
“Great Central Hotel”
4 of 5 stars Reviewed November 20, 2012

Stayed in the Thistle with a group of 40 people,and heard no complaints, other than bar prices were high.This is the same in any city hotel so i would not let it stop me going back.
The hotel is very nice, in a good location and has parking.
We had a lovely big room with safe and fridge included and the bathroom had a bath as well as a walk in shower.
Did'nt use the fitness centre so i can't comment on that.
Breakfast was included in our deal and was a very nice buffet,the chef came out and chatted to people which was a nice touch.
I found this to be a very good hotel and the rooms very soundproof, we were on floor 7.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewing S, General Manager at Thistle Glasgow, responded to this review, November 27, 2012
Dear Reviewer,

We were delighted to welcome your group of guests to our hotel. I am very pleased that you enjoyed the hotel, and thank you for your kind comments regarding the facilities available in the room allocated to you. Our breakfast chefs are encouraged by your comments and hopefully next visit you will have the opportunity to enjoy the hotel's Leisure Club. Our bar prices are in line with other 4 star establishments in the city centre, and I hope you enjoyed the warm and friendly atmosphere in the Cabin Bar, Thanks again for taking the time to post your review on Trip advisor, and we look forward to welcoming you back.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Los Angeles, CA
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2012

My family and I stayed here for two days in early November 2012. The hotel was clean, the fitness center was great and the pool was enjoyed by my two year old. What really made this was the fact that we left our passports in the room safe and the staff were so accommodating in helping us retrieve them that they've won our business forever. Thanks Thistle!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewing S, General Manager at Thistle Glasgow, responded to this review, November 27, 2012
Dear Reviewer

Thank you very much for your kind review following your recent 2 day visit to the Thistle Glasgow. We are so pleased you enjoyed your 2 day stay at the Thistle Glasgow and Angela, our Head Housekeeper was happy that she was able to assist with the safe delivery of your passports..

We do hope you and your family had a wonderful trip to Scotland, and that we will be have the opportunity of welcoming you back to the Thistle Glasgow sometime in the future. Best Wishes, Ewing Stewart, General Manager
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Langholm, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2012

Stayed for two nights while attending a conference held in the hotel. Can't say enough about the staff and how helpful and friendly they were throughout our stay. There was no table for our group at dinner on Saturday night but they set two tables very quickly and with no fuss. Great food, amazing breakfasts, very comfortable room. A very good hotel in a superb position just off Sauchiehall Street in Glasgow.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewing S, General Manager at Thistle Glasgow, responded to this review, November 20, 2012
Dear Reviewer,
A pleasure to read your response and thank you for your very kind comments which I shall
of course relay to our staff. We hope to welcome you back to our hotel sometime in the future.
Kind regards, Ewing Stewart, General Manager
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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2012

We stayed here for 3 nights, as a base to explore the city. In a great location for shopping and eating etc. The room was lovely, very comfortable beds, took me a while to work out how to open the window and when I did got a huge daddy long-legs to the face. View wasn't great, but it was clean, comfortable, everything you'd expect from a hotel. The staff were friendly and the pool and steam room were brilliant!! The only thing I would say, is that the pool is part of the health club so is not only used by hotel guests, meaning sometimes it can get a bit busy. Through the day though we usually had the place to ourselves. Lovely hotel.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 14, 2012

Hotel is in a great location for shopping, eating and bars. Parking is also available which is a bonus! Facilities - sauna, steam room, jacuzzi and pool all enjoyed!
Staff very friendly and happy to help. Only criticise - room service slow, food was good though!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewing S, General Manager at Thistle Glasgow, responded to this review, November 20, 2012
Dear Reviewer,

Thank you very much for taking the time to post your kind review. I am very happy to read you enjoyed your visit to our hotel. Sorry to read your comments regarding room service being slow, however glad you thought the food was good, which is what we like to hear. Kind regards
Ewing Stewart, General Manager
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Stirling, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2012

Stayed for one night with my boyfriend in October, had a brilliant time.

Room was a bargain, bed massive and nice decor. Only thing was the shower curtain in the bathroom wasn't the cleanest! Used the swimming pool and sauna etc, perfect! Bar was quiet but reasonable and staff were very attentive.

Lifts are a bit slow in coming, they seem to forget the order but using the stairs was not a problem!

Location spot on! Wouldn't hesitate to book up again!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewing S, General Manager at Thistle Glasgow, responded to this review, November 20, 2012
Dear Reviewer,

I am so pleased you had a brilliant time at the Thistle Glasgow, and you had the opportunity to enjoy the swimming pool and the sauna. The shower curtains are changed very regularly, sometimes even daily, and I am sorry you were disappointed with the appearance of yours. The hotel has a Guest Relations Manager available 24 hours a day, and I am sorry they were
not aware of your dissatisfaction and given the opportunity to ensure you were completely happy with your visit to our hotel. thank you for posting your review, and I hope to welcome you back soon! Kind Regards, Ewing Stewart, General Manager
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Hove, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 11, 2012

Quite disappointing really! The most important thing you look for in a hotel is a decent bed, and the tiny size of the double bed in our room took our breath away - I almost queried whether it was a double at all! The decor of the room was ok but unspectacular. Our view overlooked grim buildings opposite. The bathroom was small and pretty ordinary, with poor toiletries. I will definitely look elsewhere on my next trip to Glasgow.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewing S, General Manager at Thistle Glasgow, responded to this review, November 20, 2012
Dear Reviewer,
I am very sorry to read that your first visit to our hotel was disappointing. The hotel has refurbished four floors of bedrooms and next January we will be commencing with the remaining four floors. We offer various types of bedrooms with varying prices to suite guest requirements. Our unrefurbished rooms, although some of the furniture may be slighty tired in appearance, are spacious clean and comfortable. The hotel enjoys having a Guest Relations Manager available 24 hours a day, allowing us the opportunity to ensure we can solve any problems or issues guests may experience during their stay, and I regret they were not aware of your disatisfaction. I do hope you will consider re-visiting us when perhaps you could enjoy one of our refurbished bedrooms. Thank you for taking the time to post your feedback.
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Additional Information about Thistle Glasgow

Address: 36 Cambridge Street, Glasgow G2 3HN, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Glasgow
#26 Family Hotel in Glasgow
#30 Business Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thistle Glasgow 4*
Official Description (provided by the hotel):
Thistle Glasgow is ideally situated in Glasgow. A short walk away for shopping centres, entertainment,art galleries and museums. Relax in the hotel's Leisure Club, and enjoy a light meal or fine dining in the hotel's Annlann Restuarant. ... more   less 
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Also Known As:
Thistle Glasgow Hotel Glasgow
Glasgow Thistle Hotel
Thistle Hotel Glasgow
Glasgow Hotel Thistle
Thistle Glasgow Scotland

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