The Thistle "took us in" after a terrible experience at another facility. The front desk and concierge staff are very friendly and helpful. The decor may be a little tired and worn, but the room was more than adequate, very clean, and had everything we needed. The location is great - easy to get to the highways but a very short walk to downtown. Parking rates in the hotel are very reasonable, and the pool area is clean and family friendly. All in all, we had a very positive experience here and the kids enjoyed it.

Just returned from a 3 days break in Glasgow, to see my new born Granddaughter, and booked last minute. We arrived on a very early flight from Dublin, got to the hotel at about 9.30 am. We
only expected to leave our bags, but to our delight we got our
room on the spot , lovely room, large bright with every thing supplied. Lovely receptionist , Louise could not have been nicer,
in fact ALL STAFF we encountered were very helpful.

We have stayed in lots of hotels in different cities, where we have met many indifferent staff, who barely acknowledge our
existance, how pleasant to say in such a friendly hotel, and very much look forward to many more stays in this hotel.

Enjoyed 3 nights B&B in Glasgow Thistle. Comfortable twin bedroom also had 2 chairs and a round table. Tea, coffee, hot chocolate, bottled water and biscuits supplied daily in room.

Made use of health club facilities although they were waiting on a part for the steam room, so it wasn't working. However, weights and aerobic rooms, jacuzzi, sauna and pool were good facilities.

Enjoyed a hearty breakfast which kept us going until teatime. Lots of choice and something for everyone. Located about a minutes walk from Sauchiehall Street, so not far from shops, cafes etc. Found reception staff pleasant and helpful.

I'd asked for a non-smoking room when booking but there was a bit of a smokey smell in the room. The lock on the window was broken and we reported this to reception a couple of times but as far as we are aware no one came to look at this during our stay. Our room (101) was beside outside air conditioning unit which was a constant noise but we got used to this.

A fair basic tourist hotel conveniently close to shops and cafes. However, little charm, character or thoughtful refinement. Bedroom clean and spacious but lighting atrocious - positively morgue-like, and one vital bulb over dressing table fused. Good shower - but no shower cap (very frustrating). Although mid- October, towel rail in bathroom stone cold all the time. False fire alarm necessitating needless evacuation of room on to street the first evening; and following morning four fire bells of excruciating noise made dressing
and washing a nightmare. Apparently this was their day for 'testing'
- but no warning had been issued, and I eventually reached the lobby a nervous wreck.

Once there, the staff were unable to produce any leaflet for the Burrel Art Collection or indeed advise which buses to use or where to catch them. Considering the Burrel Art gallery is one of Glasgow's
major cultural attractions, I found this lack of knowledge curious. Bar is large and functional and with a fair range of bar snacks available. However, there was no choice of any side dishes such as extra salads, olives, rolls, onion rings etc. I was underwhelmed by the whole experience and have certainly stayed in better examples of the Thistle chain.