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“A good value for money hotel” 4 of 5 stars
Review of Malmaison Hotel

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Malmaison Hotel
4.0 of 5 Hotel   |   278 West George Street, Glasgow G2 4LL, Scotland   |  
Hotel amenities
Ranked #52 of 89 Hotels in Glasgow
london
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“A good value for money hotel”
4 of 5 stars Reviewed August 14, 2007

This hotel is central but not so that you are disturbed by busy traffic. The staff are really friendly and helpful, the decor is beautiful throughout the hotel and the bedrooms are a normal hotel room size. I would agree that the hotel is quite noisey, but which hotel doesn't - there are lots of other people under the same roof as you. We would definately stay here again the next time we are in Glasgow.

  • Liked — There was nothing wrong with the accommodation
  • Disliked — The hotel is slightly noisey, but which hotel isn't really?
  • Stayed August 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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719 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
yorkshireman
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 13, 2007

Up for a conference we were both attending, my wife and I booked the Big Yin Suite. Too little space in the room (too much furniture crammed in to a small space). Old sash windows in the room - almost impossible to open and close. No air con so needed to open as room very hot. However, once open very loud as hotel in city centre and noise from bins being emptied early one morning. Rest of hotel ok and like other in the chain. they need to try harder with their featured suite however.

  • Liked — like other malmaisons
  • Disliked — too hot and too noisy and suite too small
  • Stayed July 2007, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 7, 2007

Brought in the new year with friends here, 5 course meal, piper and loads of drink, the package was great expensive but enjoyable all the same.

Sadly they didn’t stock my Champagne of choice (Cristal) but were happy for us to bring our own and charge a nominal corkage charge which save me £100’s 

Recommended

  • Stayed December 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Co. Durham, England
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 30, 2007

We stayed in Malmaison Glasgow last weekend to celebrate our wedding anniversary and we had a very lovely stay. Check in went smoothly and the staff were very friendly and professional, offering to carry luggage etc. Yes, the room was small, but I wouldn't say that it was stuffy or cramped, we kept the window open the whole time and found the stay very comfortable (especially the large and crisp beds!)

The room was tastefully decorated and clean, although a bit dusty. The best part was the spacious bath, which offered endless hot water, the oversized showerhead and the gorgeous toiletries, which guests are invited to take home and come in generous sizes.

In addition we can highly reccommend the food, it was delicious and fairly priced offering, in my opinion, real value for money.

On the other hand, I would advise taking serious caution in booking this hotel if you are traveling with somebody who has difficulty walking. There are lots of stairs in this hotel and no lift. This coupled with the fact that the hotel is positioned on top of a gigantic hill make this very tiring!

Dispite this, the hotel is excellent and we would not hesitate to stay in this hotel chain again.

  • Liked — beautiful home grown food and produce
  • Disliked — lack of lift in main part of hotel, amount of stairs.
  • Stayed December 2006, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2007

I am a recent graduate in Hospitality Management and had previously stayed at the hotel with the class in order to assess it. During that
stay, there were numerous points that we highlighted requiring improvement.

Therefore, I did have certain reservations when my friend and I booked in for a last minute weekend in Glasgow. These reservations were totally unfounded as we had an absolutely wonderful time!

First, the complaints from other Tripadvior reviews about parking are false. The hotel gave us a map to the nearest NCP car park which gives Malmaison customers discounted rates. The car park was only a 5
minute walk from the hotel and from the time we checked in (friday night) to departure (sunday afternoon) the total charge was only £6.00 - a bargain for the city centre!!

The room was spotless and all staff were extrememly friendly. We dined the first night in the restaurant and I can thoroughly recommend the "Home Grown and Local" menu, extremely good value using
wonderful local produce. Unfortunately we did have to wait over forty
five minutes for our starters, however the waitress apologised several times and made sure we were alright. Although the wait was annoying, this was counterbalanced by the attention we recieved from the staff. We also recieved free tea/coffee at the end of the meal to
compensate. Other than that, cannot fault the food at all and the cocktails are to die for!!

The second night we decided to dine out and we asked at reception for
help finding a decent Chinese. The girls not only recommeded a fabulous restaurant, they also booked us in and provided a map showing us where to go. We ended up eating one of the best EVER chineses!

As for the rooms, they are very tastefully decorated but they are very stuffy. Our room overlooked the police station and also it got busy with revellers later on. However, what else can you expect from such a central location at the weekend? My recommendation is if you leave the room for dinner, leave the window open and use the fan when you get back in. We found that by closing the window before going to bed and leaving the fan on kept us cool enough.

Overall, I cannot fault the staff at all, who all really made our stay memorable. If you want classy modern accommodation, good food and a central location, this is the place to be! I shall definately be returning and I would also like to visit other hotels in the group.

  • Stayed July 2007, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 16, 2007

I decided to treat my stressed and very overworked fiancee to a relaxing night away. We'd stayed here in November '05, and couldn't fault the place. However, this time the room overlooked the road, where the local drug dealers seem to have found the ideal spot to race thier souped up fiestas. We were also sandwiched between two families with kids...hence lots of door slamming and shouting. My request for a room change fell on deaf ears. First I was told the hotel was full, then I was called back to say that they were still looking for a room.
On check out, the girl at reception announced the cost of my bill in front of my fiancee and everyone sat in reception. Totally unprofessional. We won't be going back...to this Malmaison or any of the others. Cameron House Hotel for us next time! Couple of plus points though. The room was spotless and the breakfast faultless. If you are thinking of staying here, make sure you get a room facing away from the main road and check who's been put in the adjacent rooms! Especially if you're looking for a quiet, relaxing stay.

Stayed July 2007
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Edinburgh
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 2, 2007

we live in Edinburgh and decided to treat ourselves to a night in Glasgow - gallery openings, dinner, nice hotel. we got a late deal at the Malmaison and were very pleased with our choice.
The foyer is dark and lush in purples, reds, blacks and gold - a promise of the dark decadence to come.
check-in was fast and the staff very friendly. a real glasgow welcome.
Our room was small and plush. the dominant colour was black with many textures and fabrics giving an overall feeling of luxury.
the bathroom was also small with a good shower over the bath. The Arran toiletries were a nice touch.
The hotel is a bit of a walk from the main drag BUT it is near the wonderful Fratelli Sarti Italian restaurant and only £4 in a taxi to the Glasgow nightlife - a bargain in any big city.
We wished we'd booked two nights!........

  • Liked — its comfort and attention to detail
  • Disliked — tiny elevator - bit claustrophobic
  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Malmaison Hotel

Address: 278 West George Street, Glasgow G2 4LL, Scotland
Location: United Kingdom > Scotland > Glasgow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Luxury Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Malmaison Hotel Glasgow, Scotland
Hotel Malmaison

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