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Malmaison Hotel: Traveler Reviews


Malmaison Hotel
278 West George Street, Glasgow G2 4LL, Scotland
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Traveler Reviews

65% Recommend
3.5 of 5 stars 108 reviews
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[ Date ] [ Rating ]
Would happily stay again

Malmaison Hotel

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4 of 5 stars
bucko_globetrotters 31 contributions
London
Jan 9, 2008 | Trip type: Business
2/2 found this review helpful

The Malmaison chain is consistently impressive. Interesting architecture / property conversions, nice rooms (incl flatscreen, minibar, good toiletries), decent bar, good restaurants, etc.

I stayed here on business and would happily use the hotel again if I were ever in Glasgow, my only gripe being that my room was quite warm and temperature couldn't be controlled, but that is a minor fault.

  • Liked — Consistently high quality of the Malmaison chain
  • Disliked — Unable to cool my warm room, relatively expensive
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since January 03, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for An amazing honeymoon, Pet owners
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
great staff

Malmaison Hotel

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4 of 5 stars
senga60 1 contribution
london
Jan 2, 2008
2/2 found this review helpful

Just got back from the Malmaison Glasgow. The staff were very friendly and helpful. They gave us a free upgrate to a bigger room from a standard double. We didn't ask, they just kindly gave it to us. The room was lovely and we were pleased with the outcome. It was only later when we came back from dinner that we realised there was a problem. The room was very hot and stuffy, the radiators were off, but the room was airless. We were in the old part of the buliding and our window didn't open at all. There also seemed to be pipes(heating maybe) boxed in running through our room that made a terrible noise. If you are a light sleeper, this will be a problem. I would go back, but make sure the next time I get a room with a window that opens.
Vegan food tip: there is a brilliant vegan pub called THE 78 in the West End. Great food and a good Jazz band at the weekend. GLACIS!

  • Date of stay December 2007
  • Member since January 02, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Unfortunately, Not as Good as Before ....

Malmaison Hotel

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3 of 5 stars
livingitlarge 29 contributions
Konstanz, Germany
Jan 1, 2008
2/2 found this review helpful

We have stayed at Malmaisons before and we really like them, but the Glasgow one is starting to go off the boil a bit.

We tried to book online which was advertising a great rate, but kept getting bounced off the site, so rang the hotel directly. They said they didn't have any rooms available. We tried the web again and got through and booked the rooms at the great rate. Not sure why the actual hotel said they didn't have rooms.

Our room was lovely, they always are, and the bed was really comfortable. The showers are great and the lotions etc. are fabulous and a sign always says to take them home.

The most disappointing part was the service in the restaurant, which used to be great. The food is still okay, but not as good as it used to be. The staff don't seem to have much idea anymore and are looking shabby in black tshirts that have been washed a few too many times.

There was a new Italian sommelier who didn't smile, speak or offer any wine advice, and a raft of inexperienced staff, including one who memorably lifted his tshirt to scratch his belly whilst taking our order. Drinks took over 20 minutes to arrive when there were less than 10 people in the restaurant and none in the bar.

We had breakfast there each day, and one morning my bacon roll was huge, but only had one lonely rasher in it. I asked for more and they were provided, but it all seems a little slapdash. Amazing French yoghurt in little coloured terracotta pots though!

Parking is always a problem, but found out that if you load the meter before you go to bed, it takes you through to 10am the next morning, instead of getting up to feed it by 8am.

Mal is still good, but it's not as good as it used to be. Such a shame.

  • Date of stay December 2007
  • Member since November 21, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Nice Decor

Malmaison Hotel

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4 of 5 stars
robk2468 10 contributions
Devon, UK
Dec 30, 2007 | Trip type: Couples
1/1 found this review helpful

Hotel is very nice. Room was great, warm, decorated nicely and very romantic.

Close to city centre (10 Min walk downhill).

Only problem we had was that we ordered breakfast to be delivered to our room the previous night but it didnt turn up in the morning. After a call to reception was it was sorted quite promptly.

Would reccomend staying here

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay December 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since March 26, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Very Good !

Malmaison Hotel

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5 of 5 stars
jdboyd 42 contributions
Oct 25, 2007 | Trip type: Business, Couples
1/1 found this review helpful

Enjoyed a Sunday-night good-value inclusive break here: it's a cool, most tastefully-converted and furnished building. Room not massive but otherwise usual high standard. One major-ish gripe: the [twin] beds were 'firm' to the point of punishment,
Staff all exceedingly pleasant and totally customer-focused and attentive.
Dinner [ in the crypt of this converted church] reflected Malmaison corporate shift towards the best of locally-sourced 'real' food [forget the exact branding !] and was very pleasurable as well as fairly-priced. Breakfast was similar high-quality [but mediocre coffee] and refreshingly plated hot breakfasts cooked to order rather than withering on hotplates.
Location is very very central, although parking weekdays won't be easy or cheap.

  • Liked — Well-appointed
  • Disliked — Those beds !
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since February 16, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Theme / Amusement park, Business meeting / Event, Great food / Wine, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Malmaison Hotel Also Known As

Address: 278 West George Street, Glasgow G2 4LL, Scotland