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“Nothing Special” 3 of 5 stars
Review of Lorne Hotel

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Lorne Hotel
4.0 of 5 Hotel   |   923 Sauchiehall Street, Glasgow G3 7TQ, Scotland (Anderston)   |  
Hotel amenities
Ranked #58 of 91 Hotels in Glasgow
Arbroath, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Nothing Special”
3 of 5 stars Reviewed November 11, 2013

Hotel was fine, nothing to rave about. Rooms were compact, but had all the essentials needed. We had to be asked to move from our original room as it was stinking of gloss and not to mention it was freezing and the heating didn't work. The manager was great and moved us no problem.

Stayed November 2013, traveled as a couple
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476 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Milngavie, United Kingdom
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 9, 2013

My partner and I had a fantastic stay in this hotel. It's really stunning, and staff are very friendly and helpful. Room was very clean, couldn't have asked for any more. Would recommend to anyone visiting Glasgow or just looking fr an overnight stay away from home.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2013

This hotel was absolutely brilliant for start to finish. The reception staff were amazing and so helpful, they phoned a taxi for us for our night out which arrived so quickly and was clean. The rooms were lovely with fresh bed linen and towels. The room was so clean and big. The TV had free-view channels. The room was just overall amazing and I would definitely stay again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W dunbartonshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2013

4 of us stayed here for one night after Rod Stewart Concert. We found the staff very friendly and helpful. Rooms were small but freshly decorated and clean. Also tea/coffee included. We ate in the restaurant because we read good reviews about the food and we were not disappointed. The food was delicious as was the Breakfast the following morning. . Again staff very attentive. The Bar was lovely and comfortable and cocktails were some of the best we have had in Glasgow. Prices were also reasonable for the City. We will definitely use this Hotel again as it is only a short walk from the Hydro and some lovely pubs and restaurants in the West End.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Sale, Cheshire
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 29, 2013

I stayed here for 4 nights. Room was very comfortable & clean. Shower excellent, very powerful!.
Wi-fi rubbish though.
Restaurant very good if you like curry! Very high quality food but got sick of only eating Asian food after 4 nights. Very limited European menu - fish & chips, scampi & chips and a couple of other uninteresting meals. Restaurant staff did not seem to understand that clients with their colleagues dining would like separate bills so that they can charge their employer. It took 40 minutes one night to get this sorted!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Edinburgh, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 29, 2013

we chose the Lorne hotel as it was near the Kelvin grove and we were attending a function .Reception staff were indifferent when we checked in. The room was the size of a postage stamp so much so I could have put the light out and been in bed before it was dark!!
the bed was tiny and we had one set of towels and one mug for the two of us. Despite a request to reception no towels or mug was forthcoming.
breakfast to be fair was ok marred only by the fact we were sitting at the window as the crane hoisted two men to clean them as we ate breakfast. Very poor all round

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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London
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 25, 2013

To be utterly fair, I'm going to start this review by stating that I stayed at the Lorne with a colleague, and we got a deal which meant that we only paid £50 each for our rooms. That's a good price for a hotel, although to be honest I would rather have paid another £20-£30 and stayed somewhere which delivered on its promise.

The real shame with the Lorne is that I could easily be writing a completely different review - scoring it 4/5 rather than 2/5.

On arrival, the hotel looked great - stylish and well-presented, it was a step up from some places I've stayed in Glasgow. However, right from the start little things begain to chip away at the image. The reception staff at check-in were pretty abrupt, close to being rude. On going to our rooms, one of them was still being cleaned so couldn't be used and the other (my room) had a strong smell of paint. We left our bags there and then went down to use one of their meeting rooms - an airless, windowless room, with gloomy lighting that gave my colleagues headaches. The front desk printed off some documents for us (often included in "business packages") but we were only told afterwards that we would be charged for them. Drinks arrived, but without our full order, and there were no cables to connect laptops to the room's big screen.

My bedroom was a really good size, and the bathroom was lovely - although it had a window (with blind) that looked into the bedroom and seemed strange and unnecessary. Rather than a double bed, I had two singles pushed together which would have been fine had one of the beds not been almost unusable. I could feel the springs pushing through into my back, and the whole bed felt rickety. At least I had the other single to move over to, which was hugely comfortable by comparison.

The saving grace for the Lorne is the bar - although lacking in atmosphere (and customers) on a Tuesday night, the staff were friendly, attentive and helpful.

Most of my complaints are small things, and it probably comes across as though I'm being petty. But for so many little things to be wrong when I was there for less than 24 hours really does make the difference.

There are lots of good hotels in Glasgow that I would happily go back to. The Lorne could be one of them, but right now it's just lacking the consistency for me to book again.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lorne Hotel

Address: 923 Sauchiehall Street, Glasgow G3 7TQ, Scotland
Location: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#23 Luxury Hotel in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lorne Hotel 4*
Number of rooms: 107
Official Description (provided by the hotel):
The Lorne Hotel is a 3 star hotel which prides itself on offering 4 star service where you will enjoy your experiance by leaving feeling that you had received4 star service from food, cocktails and customer service ... more   less 
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Also Known As:
Lorne Hotel Glasgow, Scotland

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