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“Big Difference in Standard for a Small Difference in Price” 2 of 5 stars
Review of Smiths Hotel

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Smiths Hotel
2.0 of 5 Hotel   |   963 Sauchiehall Street, Glasgow G3 7TQ, Scotland   |  
Hotel amenities
Ranked #88 of 89 Hotels in Glasgow
Ripon, United Kingdom
2 reviews
“Big Difference in Standard for a Small Difference in Price”
2 of 5 stars Reviewed July 17, 2014

The hotel was in a great location- but then there's loads of hotels on the same street so that's not saying much.

We booked this hotel for one night and then decided we were staying in Glasgow for two nights but having read such bad reviews of Smiths hotel we booked a different hotel for a second night.

I think the stark difference between the two hotels may have made me judge Smiths a bit more harshly than I would have. It wasn't as dirty as the reviews we read made out- but there was hair all over our floor.

The free parking is not much of a selling point either as there's only 5 spaces which seemed to be filled by people/ friends of people who work there anyway. I only know this as someone blocked us in and when we asked what we should do the receptionist made a phone call and a woman who lived next door came and moved it for us.

I agree with another review that said the staff were not very friendly and welcoming- which was the exact opposite of everyone else we met in Glasgow so that was a shame!

I didn't like having to leave our hotel room key behind every time we went out- especially as ours didn't fit in the slot so we had to leave it lying on top of the box. My boyfriend was trying to fit it in the box for a good while before the receptionist turned to him and snapped- "that key doesn't fit in!"

I was OK with the shared bathroom as it wasn't busy when we went but I could imagine it would be a nightmare when the hotel was fully booked.

I could have skipped the breakfast included- there wasn't really much of a selection if you didn't like sausage, bacon, eggs.

I think the "cheapest in Glasgow" thing attracts people in but really Smiths Hotel is only slightly cheaper than other, much nicer hotels on the same street.

  • Stayed July 2014, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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168 reviews from our community

Traveler rating
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    45
    22
    71
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Strachur, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 15, 2014

Great for backpackers looking for private rooms.
Lovely breakfast included with friendly breakfast staff.
Lady at reception was not so friendly which is a shame as she is the first person you meet when coming into the hotel.
A little run down but excellent location.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 14, 2014

GOOD: great position, close to town and excellent local pubs and cafes
BAD: rooms small and dank and have few facilities, reception staff attitude is not a reflection of Glaswegian people in general (everyone else is amazing, some Smiths staff are modern-day Basil Fawltys), access from car park and in stairwells is VERY narrow
DETAIL: This hotel is VERY old and tired (and smells dank), has poor access from car park (ie not good for large or multiple bags). Wifi is patchy and probably relies on your room position... the best strength I got was in the car park! Free parking at back is great. Breakfast choice and serving staff fast and excellent (for price) - you get your breakfast with a smile within 3 minutes of ordering!. But... the reception staff are the rudest and most unhelpful I have EVER experienced! Sad, but true. Every question is an interruption dealt with in classic Basil Falwlty style... rude, sharp and blunt responses - you are made to feel like you are interrupting their day by asking anything! For example, I wanted to leave as I had a meeting to go to, and was parked in, the receptionist said word-for-word "Do you have to leave right now, as it's a bit early (8.30am) to get people to move their car"... (have some fun and say that in a Fawlty-style voice, and you'll get what I mean!)
Be aware - you have to take ALL your valuables with you every time you leave your room as you are required to hand in your keys every time you want to leave the hotel... work that major inconvenience out!
Rooms are small, there are NO spare electrical outlets (in my room), so I had to unplug the very small TV to use anything powered!
BOTTOM LINE: Stay somewhere else - there are plenty of others from which to choose! Overpriced for what it is.

Room Tip: SIMPLE: Stay somewhere else! Seriously, I will never recommend or return to this hotel. Pay a bit ex...
See more room tips
  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Barrow-in-Furness, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 12, 2014

Could do with updating but for the money it's well worth you even get a breakfast in with the price. There is also free parking at rear of the hotel, which is covered by CCTV. The rooms where clean n the staff where helpful.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colmonell, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 11, 2014

Please note we didn't stay in the hotel as there was a mix up with bookings but when we arrived the receptionist was rude to say the least. We asked if we could leave our bags before check in as we were early, the lady honestly looked like she couldn't be bothered with us. When checking our booking she was very nasty in saying that we weren't on her list to be booked in. When we realised that there had been a mistake she had no sympathy as to our mistake, anyone would of joked about it! Don't get me wrong the hotel looked lovely from the from door and the reception was clean and tidy but first impressions count and after that experience we wont be booking in that particular hotel because of that.

  • Stayed July 2014, traveled with friends
    • 1 of 5 stars Service
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Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 9, 2014

Booked a last minute deal one Friday afternoon for a night out. £34 bed and breakfast.
Free parking at back of hotel for about 6cars. CCTV is hooked up to reception so car relatively safe there.
Hotel is basic and our room didn't have a bathroom but we knew about this when booking. Communal showers and toilet available. Some rooms do have en suite facilities so make sure you book exactly what u want.
Don't see the point in dwelling on the dated decor and damage to rooms because we merely booked this as a place to stay for 1 night so on that basis it gave us what we needed. However I wouldn't recommend it for couples or families.
Located just off M8 so easy to get to.
Plenty of bars, newsagents, restaurants etc within few mins walk of hotel.

Stayed July 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garstang, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 3, 2014

This hotel wasn't bad at all - stayed for a night while visiting the city and found it very good. Booked a twin room (which had a double bed with an extra single bed in it!) - decent and friendly staff - en-suite - TV and clean sheets.

HOWEVER....the kettle didn't work in our room, which for an Englishman, a cuppa is a must after a long night on the town!! :-(

Plus, the car park situated down a dirty, dingy alley has limited space for 3-4 cars and doesn't look safe enough.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smiths Hotel

Address: 963 Sauchiehall Street, Glasgow G3 7TQ, Scotland
Location: United Kingdom > Scotland > Glasgow
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #88 of 89 Hotels in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:2 star — Smiths Hotel 2*
Number of rooms: 42
Official Description (provided by the hotel):
The Smiths Hotel Glasgow, is a budget hotel located on Glasgow's bustling Sauchiehall Street. This B' Listed Building with striking Victorian facade and is nestled between the city's cosmopolitan centre and the stylish West End. The Smiths Hotel is also within close proximity to theatres, entertainment venues and the city's diverse selection of retail emporia lending to its position as one of Glasgow's budget hotels for city breaks. ... more   less 
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Also Known As:
Smiths Hotel Glasgow, Scotland

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