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“Absolute horrible hotel” 1 of 5 stars
Review of Smiths Hotel

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Smiths Hotel
2.0 of 5 Hotel   |   963 Sauchiehall Street, Glasgow G3 7TQ, Scotland   |  
Hotel amenities
Ranked #88 of 89 Hotels in Glasgow
Leeds, United Kingdom
Top Contributor
67 reviews 67 reviews
30 hotel reviews
Reviews in 13 cities Reviews in 13 cities
75 helpful votes 75 helpful votes
“Absolute horrible hotel”
1 of 5 stars Reviewed November 9, 2012

The hotel bedroom was filthyy husband ended up with flea bites all over him when he complained they did nothing he also asked for a refund which wasnt given i wouldnt reccomend this hotel to anyone staff unhelpfull and breakfast terrible too

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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168 reviews from our community

Traveler rating
    9
    21
    45
    22
    71
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16
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed November 5, 2012 via mobile

We stayed here for 1 night after a concert staff were friendly, rooms were clean and had everything we needed. I was a bit worried about staying here after reading some of the other reviews but certainly wasn't disappointed with our stay. Breakfast was a good variety for everyone from cereals to cooked breakfast. Another good thing is the hotel had CCTV throughout hotel and for car park which have us that extra piece of mind. Only bad thing I could say was that the bed we had wasn't the comfiest but at paying £38 for the night it was fine. I would recommend this hotel as its fine for what we needed also was close to town centre with lots of nice places to eat on the doorstep.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dumfries, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2012

We stayed in this hotel this weekend and I have to say, after reading the reviews we were a bit worried about going. We stayed after a music gig in Glasgow and the location was very good... plenty of restaurants and bars close by and quite central.
The reception staff were very friendly and welcoming on arrival and explained everything we needed to know, such as time of breakfast, etc. The room as basic but clean, comfortable and warm with all basics such as TV and kettle. We chose a room with an en suite as we don't really do shared bathrooms... the shower was very clean and modern and again had everything we needed. We both slept well and the bed was comfortable and linen clean.
Breakfast was lovely... a cooked breakfast on request and self service cereals and juice. Again, staff were very friendly and helpful.
I would recommend anyone to stay here if they are looking for a cheap hotel in the city centre.

Room Tip: Book en suite!!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ayrshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 24, 2012

Budget hotel which suited our purpose. Best described as cheap & cheerful. In need of external & internal refurbishment. Step into bathroom needed assistance of Sherpa Tenzing to get up it!!
Water pressure in shower very poor. All that can be said of breakfast was it was needed after a heavy night out
Location was the key.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 25, 2012 via mobile

Myself three other adults& a child Stopped here for two nights we needed a bed on a budget in this location.that is what we got.the staff friendly the rooms dated, quiet area , shareing bathroom wasnt a problem as they were always clean breakfast was nice .

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Glasgow, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 22, 2012 via mobile

Shocking rooms, but if your on a budget it works. Given 2 double beds instead of 4 singles, receptionist was not so friendly, given it was hogmanay a smile would have been nice!

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Epsom, United Kingdom
2 reviews
1 of 5 stars Reviewed July 13, 2012

Stayed here for two nights in room 35 for a friends hen weekend. Don't honestly know where to start, the room was filthy and had some residual smell in it. We had to request they change the shower curtain due to the amount of mould on it (which they had tried to cover up with bleach) There was a patch of carpet between the bedroom and bathroom which was not secured down and was a tripping hazard. The beds were ok but the mattresses felt as though they had seen better days.

The electric in this room was unsafe to say the least, if you used the hairdryer (which was not provided by the way, we had to ask for one) then it would interfere with the television reception. We had to remove the light bulb due to electrical flashing at night, this was turned off too. Not to mention it was also held together with masking tape.

Breakfast was ok but I dont recommend the sausages unless you can handle the cheapest sausages in existence (Ie; full of gristle)

And what the hell about the CCTV cameras in every corner of the place? was it a half way house or something?

Cheap yes, cheerful absolutely not, avoid at all costs!

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smiths Hotel

Address: 963 Sauchiehall Street, Glasgow G3 7TQ, Scotland
Location: United Kingdom > Scotland > Glasgow
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #88 of 89 Hotels in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:2 star — Smiths Hotel 2*
Number of rooms: 42
Official Description (provided by the hotel):
The Smiths Hotel Glasgow, is a budget hotel located on Glasgow's bustling Sauchiehall Street. This B' Listed Building with striking Victorian facade and is nestled between the city's cosmopolitan centre and the stylish West End. The Smiths Hotel is also within close proximity to theatres, entertainment venues and the city's diverse selection of retail emporia lending to its position as one of Glasgow's budget hotels for city breaks. ... more   less 
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Also Known As:
Smiths Hotel Glasgow, Scotland

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