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“Nice hotel” 3 of 5 stars
Review of Albany Hotel

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Albany Hotel
3.0 of 5 Hotel   |   56 North St, St. Andrews KY16 9AH, Scotland   |  
Hotel amenities
Ranked #13 of 19 Hotels in St. Andrews
Almaty, Almaty City, Kazakhstan
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
“Nice hotel”
3 of 5 stars Reviewed December 1, 2013

Good location of the hotel, shopping malls,bars and restaurants everything is near the hotel. Also you can easily find the way from the hotel to the main street (Quenn street) in Edinburgh.Service is nice,very polite stuff.Room is not too big,but bathroom is huge, it's good to stay there for 2-3 nights not more.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    65
    59
    30
    11
    11
See reviews for
31
45
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Swedish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2013

This was the fifth year we have stayed here using the St Andrews Winter Golf Package.
There has been considerable refurbishment making this a very comfortable place to stay. The only restrictions are that there is no dinner menu, and the bar does not serve draught beer.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asia
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed November 5, 2013

I booked into the Albany Hotel as my child was starting University in St Andrews. The location is excellent and is very near to the University and the town. Free parking was located directly in front of the hotel. I would class the Albany Hotel as a Bed and Breakfast rather than a hotel and rather expensive for what it was. The room was located one floor up which was far enough to carry luggage without a lift. The room was quite a nice size although very dated but quite bright with a nice sized window. Amenities were fine as was the television and the wifi was excellent. The bathroom was compact but was clean as was the room itself. Unfortunately, prepare to make enough time to shower, the water pressure was non existent and I had to make do with a trickle which was not pleasant. The cooked breakfast was very good. The buffet breakfast that was provided looked very sad and the bread most certainly was not fresh. The service staff at breakfast were were friendly.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yankpara
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed September 21, 2013

I've stayed the Albany three times now, and each time was wonderful. The location could not be better for visiting the University of St Andrews as it's situated within walking distance of everything. The rooms are small, but that's to be expected given it's a converted house located in the middle of town. The staff is incredible and the complementary breakfast is great. I will always stay at the Albany when I'm in town.

Room Tip: Ground floors avoid carrying luggage up the stairs.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecilia F, Owner at Albany Hotel, responded to this review, September 24, 2013
Many thanks for your review. It is refreshing that we can read an excellent review from one of our regulars who enjoys staying with us . Many thanks for taking the time to record your experience with us. It is very much appreciated .
Perhaps you can introduce yourself as being a reviewer when you next arrange to stay with us. It is especially satisfying to meet guests who regularly stay with us and provide us the opportunity to discuss in more detail how they find us and perhaps provide further constructive comments.
Thank you again from myself and the management and staff of the Albany Hotel
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Delafield, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2013

We stayed at the Albany Hotel on Aug. 14, 2013. The room was very small, old, but quite clean.
The best thing about the place was the fellow at the front desk. He had worked for the Albany Hotel for many years and was extremely helpful with suggestions where to eat, travel tips, sightseeing recommendations etc.
Hot in the hotel, but the front desk had a table fan for us.
Expensive, but within walking distance of everything.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecilia F, Owner at Albany Hotel, responded to this review, September 24, 2013
Many thanks for taking the time to post your review following your stay with us and glad to read the staff were very helpful and assisting. Due to the age and originality of construction of the hotel the rooms in the hotel are all individual by size and design . Sorry on this occasion we appear to have located you in one of the smaller rooms but this may be a reflection on the room type you arranged. Smaller rooms are offered on a lower rate than the standard rooms. We do normally try and upgrade guests to larger accommodations if available. In the height of the season this is not always possible.
I do hope you will stay with us again and perhaps consider reserving a standard room on the next occasion.
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Portland, Oregon
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 8, 2013

We spent a bit more here than at any other place we stayed on the road trip we took in Scotland, and well, it is St. Andrews so we expected that. I didn't mind that the hotel was old and funky, but I did expect the room to be less dusty and the beds to be newer and more supportive. Get on it, people!

Our room had a terrace and it's own bath. The shower was really tiny.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecilia F, Owner at Albany Hotel, responded to this review, September 9, 2013
Many thanks for taking the time to provide the review following your stay with us. Naturally we are disappointed with the shortcomings you appear to have had during your short stay with us. We would have welcomed the opportunity to correct any areas you felt did not come up to our normally high standards of housekeeping.
The mattress in the room you occupied was replaced temporarily due to an accident caused by a guest. It may have been the older spare mattress at that time.
At present , subject to planning permission being received , we plan extensive refurbishments to the room you occupied and the one adjacent to it. In addition to a change to room sizes and layouts both rooms would have new larger bathrooms.
Your constructive comments are welcome and thank you for taking the time do do so.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 23, 2013 via mobile

This is possibly the worst "hotel" on the face of the earth.
Don't be fooled into believing this business is suitably named.
It is most definitely NOT a hotel, a guest house or B&B would be more apt.
We were lied to upon booking regarding the room, the noise is more akin to a Youth Hostel rather than a hotel.
You can quite literally hear everything that is happening in the "hotel" from your room.
Expect to be woken by late night revellers, early morning workmen and general noise.
The facilities are awful and if you have a dust allergy I would suggest you bring your own dust buster as well as every room has a horrid musty smell.
If you book here expect to pay 5 star prices for a Guest House that would struggle to be awarded 1 star.
The only plus side is the location isn't too bad.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecilia F, Owner at Albany Hotel, responded to this review, September 3, 2013
Don't think he missed anything but apart from that there is a strong element of untruths in these unbelievable accusations.
i would be very upset if in any respect we lowered ourselves to provide any logic to this persons review.
No record of a Mr M from Notts staying in August , certainly not one that booked every room ( that he claims to have seen )in the hotel.
For a person to post a review they do not necessarily need to have stayed or even visited the property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Albany Hotel

Address: 56 North St, St. Andrews KY16 9AH, Scotland
Location: United Kingdom > Scotland > Fife > St. Andrews
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#4 Family Hotel in St. Andrews
#5 Business Hotel in St. Andrews
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Albany Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Albany Hotel St. Andrews, Scotland

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