We stayed over whilst attending a friends birthday party being held here. On the way to the room the carpets were clearly needing a vaccum and there was even wall paper hanging off of one of the walls in the corridor. Not becoming of a 5 star hotel!!! The staff were very friendly and the concierge was brilliant.
The dinner for the party was very disappointing. We had about 120 in total attending and the service was awful. Only 1 person on the bar who seemed stressed out although smiled and was very apologetic that it took 20 minutes to be served, the waiting staff forgot our tables bread rolls during the meal, when looking for a bottle of rose wine we found there was only 1 on the wine list!!! We were never offered petit fours or even out coffee after the meal so we had to physically find a member of staff to get it.
The room however was absolutley fine as was breakfast but after the terrible service the night before we just couldn't wait to get home.
Very disappointed with it all considering the high regard and reputation this hotel holds. It's location is very clearly it's strongest point.
- Official Description (provided by the hotel):
- Bordering the renowned 17th ‘Road Hole’ of the Old Course in the Home of Golf, the Old Course Hotel enjoys a spectacular location overlooking the famous links courses, the West Sands beach and the beautiful Scottish coastline.Discover the historic university town of St Andrews, just a short stroll from the resort, and explore the surrounding countryside of the ancient Kingdom of Fife.With a combination of classically elegant and contemporary interiors, the hotel offers quietly confident service, luxurious facilities and a warm welcome in the finest traditions of Scottish hospitality. ... more less
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- Also Known As:
- Old Course Hotel, Golf Resort And Spa
- Old Course Hotel, Golf Hotel St. Andrews
- Old Course Resort
- Old Course Hotel, Golf Resort & Spa St. Andrews, Scotland