Two rooms were booked many, many months in advance for my family as we were attending wedding here. At £248 for bed and breakfast, I was expecting something special. I contacted the several times in the run-up to the wedding asking if they could assure us access to our rooms in order to get dressed. Each time I called I was told by surly staff they could not guarantee the rooms would be available until after 2pm. Given the wedding was taking place at 1.30pm and most of the rooms would have been booked by wedding guests, I found this unacceptable and short-sighted. Our room was very small and the bed felt like a 3/4 size with unecessary furniture making it feel cramped. The bathroom was tiny and instead of individual toiletries, refillable dispensers were supplied. The soap container was clogged and the pump had to be removed to
get the soap out. Prices for drinks purchased at the bar were very expensive. The meal served at the wedding breakfast was very nice and service worked very well. (We had ordered our choice
of meals several months ahead and were seated so that staff knew in advance who had ordered what) Breakfast was fine and offered standard fayre. It did not go unnoticed that at 11am on the dot, cleaners were outside our room waiting for us to vacate it and check out. Hmmm.
- Official Description (provided by the hotel):
- This luxury family hotel has been under the same family ownership for over 60 years. Located a few minutes’ drive from the centre of town, golf courses and beaches, the hotel is popular with couples and families. Rufflets is surrounded by mature gardens which supply the fine dining restaurant. Free parking and WiFi. ... more less
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- Also Known As:
- Rufflets Country House Hotel St. Andrews, Scotland
- Rufflets Country Hotel
- Rufflets Country St Andrews