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“One member of staff let this place down” 4 of 5 stars
Review of BEST WESTERN Balgeddie House Hotel

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BEST WESTERN Balgeddie House Hotel
3.0 of 5 Hotel   |   Balgeddie Way, Glenrothes KY6 3ET, Scotland   |  
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Ranked #3 of 7 Hotels in Glenrothes
UK
Top Contributor
101 reviews 101 reviews
55 hotel reviews
Reviews in 39 cities Reviews in 39 cities
99 helpful votes 99 helpful votes
“One member of staff let this place down”
4 of 5 stars Reviewed January 14, 2014

We spent two nights and the hotel, spa, bar, food and staff are simply wonderful. I would recommend staying here. Sadly o the morning of our departure, a member of staff could be heard shouting obscenities, including calling her boss a c**t. I heard this through our locked bedroom door and above the noise of the hoover she was using, I opened the door to see what was going on, was totally ignored, and she carried on.
Manager; please deal with this person, identifiable by a tattoo on her right elbow.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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293 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
dundee
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed January 14, 2014

We stayed in the hotel for only one night, we would have liked to stay longer. We were told by a member of staff that we had the best room in the house and it was great, and really big. The furnishings showed quality and was clean. We had dinner which was OK, but the breakfast was really good.
Will be back again

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darvel
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 8, 2014

Went the weekend between Christmas and New Year (2013) just for a break. Was pleasantly surprised by the price we got and the quality of both the room and the food. The hotel has a modern extension (which our room was in) and had a gym, pool, steam room and sauna.
Dinner in the evening was good.
Only problem we had was the bathroom extractor fan which had a mind of its own but was not intrusive while we slept.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bedford, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2014

A lovely family owned hotel with excellent well trained staff close to Glenrothes Centre and ideal for visits to Fife and Edinburgh. A good breakfast cooked to order with a really nice choice Continental, Scottish, Scrambled eggs with salmon or Kippers amongst the choices. Nice big beds in large clean rooms kept well decorated. Use of the fitness centre with its large pool, steam room and Sauna used by locals but big enough to cope. Plenty parking if you put postal code into Satnav takes you to origional way in with no access to hotel but Balgeddie Way takes you to the front door. Dog friendly rooms are available at a reasonable cost. We had a great break there after new year and got a fantastic deal.You have to be fit to get to the second floor as first staircase is wide magnificent the second is narrow steep. But views from room over the pine trees at the back of hotel are quite stunning

Room Tip: Opt for the new rooms near the Spa and Fitness
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2013 via mobile

We are astounded by this hotel. We cannot fault anything. The staff were absolutely amazing and made us feel so comfortable. They really went the extra mile. I would recommend this hotel to everyone I know. We will definitely be coming back for our anniversaries! Just perfect.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 22, 2013

Difficult to find but well worth it
We had a wonderful suite overlooking open countryside and perfectly manicured lawns
The food in the restaurant was both excellent and reasonably priced.
The bar and restaurant service was attentive without being overbearing
Can't really find fault with anything and would recommend it without hesitation

Room Tip: Ask for a suite
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Top Contributor
131 reviews 131 reviews
15 hotel reviews
Reviews in 54 cities Reviews in 54 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 10, 2013

Good location to stay with very good food in the restaurant. Shame the Wi-Fi didn't work for the first couple of days. Good pool, steam room and fitness facilities. Gardens are great if you go in good weather. Staff very friendly.

Room Tip: ASk for one that overlooks the gardens.
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Balgeddie House Hotel

Address: Balgeddie Way, Glenrothes KY6 3ET, Scotland
Phone Number:
Location: United Kingdom > Scotland > Fife > Glenrothes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Glenrothes
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Balgeddie House Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
The Best Western Balgeddie House Hotel is located on the outskirts of Glenrothes in central Fife. Whether your stay in Fife is for business or pleasure the Best Western Balgeddie House Hotel is the ideal home from home for your stay.Our tranquil setting in immaculate landscaped gardens combines modern facilities with "olde world" charm and we pride ourselves on value for money and a warm friendly atmosphere throughout your stay. Our Leisure Club - The Fountain Spa - is now Open. Our aim is to provide a complete Health & Leisure experience for our guests. Whether your aim is social, fitness, health related or simply relaxation we provide a service that will accommodate your needs. ... more   less 
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Also Known As:
Balgeddie Hotel Glenrothes
BEST WESTERN Balgeddie House Hotel Glenrothes, Scotland

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