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“Very welcoming” 4 of 5 stars
Review of The City Hotel

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The City Hotel
18 Bridge Street, Dunfermline KY12 8DA , Scotland   |  
Hotel amenities
Ranked #13 of 23 Dunfermline B&B and Inns
Sowerby Bridge, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Very welcoming”
4 of 5 stars Reviewed July 15, 2013

We stayed here for 2 nights in order to attend a friend's wedding close by. On arrival we were treated very warmly and efficiently booked in. We stayed in room 15 which was an executive room, clean, large and very comfortable bed. On the first night we ate in the Weavers restaurant......excellent service and great food, very reasonably priced too! Breakfast was also excellent as was the service again on both mornings.
I would definitely recommend staying here!!!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Fife, Scotland
Top Contributor
95 reviews 95 reviews
29 hotel reviews
Reviews in 44 cities Reviews in 44 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed June 29, 2013

Called in around 2pm on a Saturday for a bar lunch. The place was not very busy which tells a tale. Seated in a nice airy room with big picture windows overlooking the car park. The table was not cleaned from the previous occupants so our waiter took the place mats away then returned 5 minutes later to wipe the table top crumbs into our laps. Only about 85% of the table top though, he stopped short of the end!
My wife ordered the chilli con carne and I went for the 10oz rib eye steak, rare.
The food was served fairly quickly, but my steak was brought out on a sizzling plate, still cooking. It arrived at the table quite rare, but the waitress then went off to get my dinner plate, vegetables, chips and whisky sauce. By the time she arrived back with this my steak was medium to well done, cooking away on the sizzling plate, and until the waitress came back I had nowhere to put it to prevent it cooking, other than spearing it with my knife and holding it dangling above the table!
Despite that it was a nice tender piece of steak. The whisky sauce had the faintest of whisky flavours, they must have just wafted it past the bottle. It was a generous portion but very, very rich and creamy.The carrots and string beans were served on a cold side plate and had rapidly cooled.
My wife's chilli was - in her own words - a bit "cornmeal"? Basically it was ok, spicy enough for her but nothing spectacular.
One beer, one soft drink and a bill for just under £25 so quite reasonable for a city centre hotel.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Service
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Halifax, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 28, 2013

When I rang the hotel 2 months ahead to make a booking, the receptionist said they only had one double room which was small and ... She was obviously not out to sell that room. When I went online, they had lots of rooms so we chose an Executive Room. We got room 31. The Scottish interpretation of "executive" is obviously a room with one 1 metre by 0.5 metre window set 2 metres above floor level offering only a view of the sky and roofs, where there is only one chair (for the executive to hold his meetings), no table (to hold important papers), where a large part of the floor space is taken by a stairway leading to a locked door. Not to be repeated @ £75 a night

Room Tip: Check out the room before accepting and moving in.
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  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 30, 2013

The City Hotel is a very warm and welcoming hotel in the lovely city of Dunfermline. First built in 1775 it holds on to its age whilst stepping into modern times. Situated in the hart of the city providing the visitor the opportunity to stroll around and take in St Margaret’s Abby and the wonderful park near by. Our room was very comfortable having facilities and has been tastefully furnished and decorated. The hotel also offers free tea and coffee making facilities also free Wi-Fi. The Scottish breakfast was excellent and the evening meal ideal from our large group of over 50 people. Not all were staying at the hotel but it was the ideal location to meet up prior to the wedding the following day when over 200 enjoyed a fabulous day at a local golf course. If there is a down side it could be the noise from the evening entertainment, however this can be enjoyed so take the opportunity. As a regular visitor to Dunfermline I will now give great consideration to staying at the City Hotel rather than put family out.

Room Tip: Ask for a room thats not above the entertainment room. However take the opportunity to enjoy the ent...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 28, 2013

Can't fault the hotel on anything but one thing which is noise at night from street from drinkers .luckily I did have ear plugs because of mums snoring but as they fell out a couple of times,I did hear the noise from drinkers from pubs.the hotel does have 2bars also open to public(1that has karaoke fri&sat nt) but we didn't hear any of it in room 19 (early night with our mum to watch soaps)which is a family room &was clean,comfortable & the double bed alone could have fitted the 3 of us was so big.we had a pull down couch which was already made up on arrival.had meal & breakfast,both delicious & very helpful staff.is 2minute walk from st Margaret's cave,the wonderful pittencrieff park,5minute from abbey&palace & many more tourist attractions.enjoyed our stay

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_City_Hotel_12, Manager at The City Hotel, responded to this review, May 16, 2013
Hi Weller10_11

Thanks very much for taking the time to leave us feedback.

We are really pleased to learn that you enjoyed your stay and appreciate hearing your kind comments on your experience in Room 19.

We take on board the noise issues which you raised, which unfortunately are inevitable for any hotel located in a town or city centre. We do our very best to minimise the inconvenience to our guests in anyway we can, but from time to time, particularly at busy weekends there may be a small level of noise in certain rooms. We hope that the convenience of our central location outweigh this though and that it does not detract from our guests enjoying their stay with us.

We look forward to welcoming you back in the future.

Kind regards

Emma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2013

We stayed at the city hotel while attending a concert at the Alhambra theatre it was actually our second stay at the hotel after a previous concert and we will always return to the city, I cannot understand the negative comments, on both visits we have been very pleased with everything about the hotel friendly helpfull staff great price for superb accomodation fantastic restaurant for cleanliness,food and price, we had a 3 course dinner for 2 for £25, location is excellent for shopping and a 5 miniute walk to the alhambra and to finish off our stay a breakfast that was second to none. The second we walked into into the hotel there was just a lovely clean smell about the place as you can tell i can not praise the hotel highly enough and beleve me i have no connection with the hotel at all just a very satisfied customer i dont usually write reviews but as i said earlier i cannot understand the negative comments and wanted to tell about our experience, does nobody watch 4 in a bed and see what some places charge £100 plus per night and see what they get for that, give me the city hotel anyday, we will be back.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_City_Hotel_12, Manager at The City Hotel, responded to this review, March 12, 2013
Hi Grants539,

Thank you very much for leaving us feedback following your recent stay with us.

We love to hear our guests comments and appreciate the time taken to relay your experiences to us. As a family business we take guest satisfaction very seriously so its great to hear from our happy customers.

We look forward to welcoming you back when you are next in the area.

Kind regards

Emma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wick, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 19, 2013

I stayed here with a friend as we were going to a concert at the Alhambra. The location is brilliant - right in the city centre, near to the bars and shops. When we arrived our booking was wrong (I had initially booked for 1 person however changed it to 2 and this hadn't been updated). We were given a small double room however when we spoke to the reception staff this was quickly sorted and we were given 2 single rooms. We often had to look for someone on reception which isn't ideal when you have to hand in your keys however fortunately someone was never too far away so we didn't have to wait too long. My only real complaint was the amount of notices telling us what we couldn't do - e.g. no takeaways in the rooms, do not touch the curtains... This ruined it slightly. We had a few drinks in the restaurant before going out and the staff were very friendly. The bar prices were also very reasonable. We will definitely stay here again and are already planning a trip at the end of the year!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_City_Hotel_12, Manager at The City Hotel, responded to this review, March 12, 2013
Hi louisesu2001,

Thank you very much for leaving us feedback following your recent stay with us.

We love to hear our guests comments, and as a family business take customer satisfaction very seriously.

We are pleased to hear you had a very enjoyable stay. We take on board your comments with regards signage in the hotel. We are committed to upholding the standards of cleanliness and therefore like to state our policies to guests, on matters such a takeaways and smoking so that upholstery and decor in our rooms can be kept fresh and spotlessly clean for future guests.

We look forward to welcoming you back when you are next in the area.

Kind regards

Emma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The City Hotel

Address: 18 Bridge Street, Dunfermline KY12 8DA , Scotland
Location: United Kingdom > Scotland > Fife > Dunfermline
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #13 of 23 B&Bs / Inns in Dunfermline
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
The City Hotel Dunfermline, Scotland

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