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“Staple stuff but service lacking” 3 of 5 stars
Review of Pizza Express - Edinburgh, Leith

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Pizza Express - Edinburgh, Leith
38 Shore, Edinburgh EH6 6QU, Scotland
+44 (0)131 554 4332
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Ranked #918 of 1,899 Restaurants in Edinburgh
Price range: $0 - $43
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Restaurant details
Dining options: Reservations, Takeout, Late Night
Description: Bright and modern, PizzaExpress Edinburgh Leith offers an exciting reinvention of Italian classics. A vibrant menu includes wholesome Romana-style pizzas with adventurous topping combinations, as well as fresh salads, an impressive range behind the bar and aromatic coffee blends. Family-friendly Pizza Express gives kids the chance to design their own pizzas.
Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
12 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Staple stuff but service lacking”
3 of 5 stars Reviewed April 8, 2013

Pizza Express, National franchise of pizza etc. You cant really go far wrong. My partner and I and 3 teenagers, visited Pizza Express on the shore on a sunny Friday T time (6.30pm).

The waiter arrived withing 2-3 mins and took a drink order, which arrived again in 2-3 mins.

It took 10 mins for him to come back and take our food order. The starters arrived hot and tasty within an acceptable 15 mins. Then our pizzas arrived, both delicious and hot! After being finished our meal for 10 mins, we then gave up waiting for any attention and decided not to order a sweet or coffees.

When we asked for the bill, the waiter then progressed to take a food order from a table of 10, before providng us with our bill!!

The only tip I could give this waiter, is that he may find a little more attention to ALL your tables, not just the large ones, will increase your income.

Overall food good, but service lacking!

  • Visited April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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50 reviews from our community

Visitor rating
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    1
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Belfast, United Kingdom
Top Contributor
77 reviews 77 reviews
44 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
“A pizza express that lives up to its name”
4 of 5 stars Reviewed March 30, 2013 via mobile

Often find Pizza Express ironically slow and poor value, but the service here was swift, the staff were friendly and the location excellent.

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Senior Contributor
33 reviews 33 reviews
15 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Happy, quick service and fab food”
5 of 5 stars Reviewed March 2, 2013

Wanted a quick meal after the cinema with my 4 year-old....Service speed and food quality all fab... good pricing and loads of choice

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Terrible food!!!”
1 of 5 stars Reviewed February 17, 2013

Terrible over priced food!

Only thing good about this place was the service from the staff who are very hard working indeed.
We asked if a garlic bread was available in a round form rather than two small slices which was only available on the menu to which the staff member advised they can do this however would be based on a large pizza price.We did accept this however when it arrived it was tiny and very over priced to compare this garlic bread to the value of a large pizza on the menu!?.
Also when main pizza was served this was burnt on the base and was a VERY thin crust base with hardly any topping at all.
We did mention this to the friendly staff member called Sylvia however there was nothing she could do,to which I advised I would be contacting the company direct which I did however they did not reply back to myself at all,which goes to show how they care about customers.
If you want a good value authentic italian meal go to the one across the road-which sadly I cant remember the name of and you will get alot more and better quality for your money!

  • Visited February 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 1 of 5 stars Food
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1 review
“Best pizza express”
5 of 5 stars Reviewed January 31, 2013 via mobile

Love this place and the staff and food are the best , keep up the good work guys , wish other pizza express where as good

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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