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“Good value quiet central hotel” 4 of 5 stars
Review of Ten Hill Place Hotel

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Ten Hill Place Hotel
4.0 of 5 Hotel   |   10 Hill Place, Edinburgh EH8 9DS, Scotland (Southside & Holyrood)   |  
Hotel amenities
Ranked #71 of 146 Hotels in Edinburgh
Oxford, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Good value quiet central hotel”
4 of 5 stars Reviewed November 22, 2013

Once again I am glad that the college of Surgeons developed this hotel, I stayed for business and enjoyed the large room and quiet environment. The breakfast is reasonable but I have always felt that there is better food out and about in Edinburgh ( at the Grainstore for example). But it is above all very good value and the staff are very friendly, I arrived at about 0830 in the morning and as they had a room free they let me in so I was well settled before my first meeting. I will certainly come again.

Room Tip: some of the upper floor rooms have great views
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THP M, Manager at Ten Hill Place Hotel, responded to this review, November 25, 2013
Dear Reviewer,

Thanks for taking the time to share your feedback, we are very happy to read that you enjoyed you stay with us.

We do wish to welcome you back in the very near future.

Chris & Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,091 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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GLASGOW
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 20, 2013

Spent one night there on an ITSON deal.
Everything about this hotel was first class we were lucky enough to get a suite on the top floor
with wonderful views over the old town..The room was beautifully furnished with a king size bed three piece lounge suite and flat screen TV and dont forget the exercise cycle to burn off the calories after an eat as much as you want buffet breakfast.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THP M, Manager at Ten Hill Place Hotel, responded to this review, November 25, 2013
Dear Reviewer,

Thank you for your excellent feedback and comments, glad to hear that you enjoyed one of our Skyline rooms, they do have spectacular views across the city.

We do hope to welcome you back upon a future occasion.

Chris & Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2013

Stayed at the ten hill place hotel 8th Nov to 10th Nov 2013.

Plus points

Good location / good breakfast / free wi-fi in rooms with good bandwidth / plenty of fast running hot water!

Let down by

One curtain had partially come away from one of the rails.
Towel hook in bathroom had come away from the wall.
The door to the bathroom was a partially frosted glass door offering very little privacy!

Watch out for the £3 surcharge for using credit cards to pay for your bill, I wasn't told this when I checked in, the hotel web site does mention this but its on the FAQs page and was not mentioned in the confirmation email.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THP M, Manager at Ten Hill Place Hotel, responded to this review, November 25, 2013
Dear Reviewer,

Thank you for taking the time to feedback with your comments. Of course we are happy to read your positive elements and fully take on-board the items for improving upon.

We look forward to a future opportunity to welcome you back.

Chris & Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Top Contributor
79 reviews 79 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed November 5, 2013

This was a three day weekend break and the whole experience was good from start to finish, the rooms are well equipped and maintained and we were delighted with our ground floor room(108).The welcome we received on check in was warm and genuine and the location of the hotel is excellent but also very quiet at night for a city centre location. The buffet breakfast offered an excellent choice and because of the rain on one night we had dinner in the restaurant which was also excellent and a very reasonable price, Andrew our waiter looked after us very well at dinner and breakfast. What's not to like about this great value and unpretentious hotel-absolutely nothing at all-the room rate was very good £103 including breakfast-we will be back.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THP M, Manager at Ten Hill Place Hotel, responded to this review, November 25, 2013
Dear Reviewer,

Many thanks for all your positive comments, we are delighted to read them all, especially that you felt we were excellent value. It is always encouraging to read that small differences make great impact.

We look forward to welcoming you back in the near future.

Chris & Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2013

Ten hill place is without doubt one of the best value for money hotels in Edinburgh. The hotel sits nestled in a peaceful quaint little street away from the traffic noise yet only a stone throw from the royal mile. We stayed in one of the four skyline rooms on the top floor so expected something a bit special and we weren't disappointed. Ten hill place is immaculate throughout and is living proof that modern doesn't have to mean cold, its stylish contemporary decor is comfortable and inviting. Front desk staff were helpful and polite as with the rest of the staff who were always available to offer assistance. Breakfast was plentiful and varied and cooked to perfection. Simply can't fault this hotel, we even managed a few drinks at the bar without getting our pants pulled down which makes for a nice change. You have to try the brass monkey pub around the corner in Drummond street, weird and wonderful!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THP M, Manager at Ten Hill Place Hotel, responded to this review, November 25, 2013
Dear Reviewer,

Thank you very much for your great comments they are most appreciated and the team will certainly enjoy your feedback.

We look forward to welcoming you back in the near future.

Chris & Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2013

My Fiancée and I stayed for 2 nights and must say, the staff and facilities were just what you need for exploring what Edinburgh has to offer. The rooms are very clean and modern, the location is excellent (5-10 minutes walk to Royal Mile) The breakfast is very much appreciated to fuel you for your morning exploring. Would highly recommend and will definitely stay again.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THP M, Manager at Ten Hill Place Hotel, responded to this review, November 25, 2013
Dear Reviewer,

Many thanks for your wonderful comments and feedback, they are sincerely appreciated.

We look forward to welcoming you back in the near future.

Chris & Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rye, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed October 28, 2013

We stayed in this centrally located during the Edinburgh Fringe Festival. It was in a fantastic location for events. We found the hotel clean and comfortable to a point. Our mattress was broken and this was rectified quickly and efficiently but not once did any member of staff apologize for the uncomfortable nights sleep or sympathise in any way. We found the staff aloof and distinctly unfriendly. I filled out a feed back form stating my feelings but heard no more from them. Customer service distinctly lacking!

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THP M, Manager at Ten Hill Place Hotel, responded to this review, November 25, 2013
Dear Reviewer,

Sorry to read your comments from your stay with us back in August. Your feedback and comments are fully noted and will be shared with the team here at the hotel.

I do hope that we may have the opportunity to welcome you back in the near future.

Chris & Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ten Hill Place Hotel

Address: 10 Hill Place, Edinburgh EH8 9DS, Scotland
Location: United Kingdom > Scotland > Edinburgh > Southside & Holyrood
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#38 Luxury Hotel in Edinburgh
#54 Family Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ten Hill Place Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
Ten Hill Place Hotel in Edinburgh - one of the capital's premier city centre hotels. Voted as 'small city hotel of the year' Scottish Hotel Awards. Set in a quiet Georgian square with airy public places to each of our 77 smart bedrooms, the mood of Ten Hill Place Hotel is one of quiet sophistication, and one we believe sets us apart from other Edinburgh hotels. So if you are looking for an Edinburgh city centre hotel, be sure to make Ten Hill Place your first destination and an address we hope you will come back to again and again. During your stay why not visit our Number 'Ten Restaurant' or '10 Wine Bar' by Corney & Barrow which are both located on the ground floor and are the perfect places to enjoy a meal at anytime? 'Number Ten Restaurant' our award winning restaurant enjoy friendly informal service whilst being tempted by our 'taste our best' a la carte locally sourced and seasonal menu served from 5pm to 9.30Pm. '10 Wine Bar' by Corney & barrow. The wine bar menu available during from 12pm till 9.30Pm offers a wide range of teas, coffees, snacks, sandwiches, lights meals and traditional dishes to enjoy. The bar displays a large range of specially selected wines by Corney & Barrow, draught and local bottle beers, malt whiskies, Gins, vodkas and spirits for you to sit back and relax with. Ten Hill Place cares about the environment and has a Gold Award for Green Tourism from VisitScotland. ... more   less 
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Also Known As:
10 Hill Place Hotel
Ten Hill Place Edinburgh
Hotel Ten Hill Place
Ten Hill Place Hotel Edinburgh, Scotland

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