This was my first trip outside the USA and, as a female solo traveler, I felt very comfortable both with the location of the hotel (just a 10-15 minute walk to the Royal Mile and Princes Street is just beyond that) and with my accommodations. I was initially placed in Room 107, but was uncomfortable with having a room with windows which opened out onto the street for security reasons. However, I asked the Reception staff if I could perhaps be moved to a higher floor, and they accommodated my request the very next morning and even moved my belongings for me.

Incidentally, even though both rooms were the same class of room, they were definitely NOT the same size; the first one was a virtual broom closet, even by European standards! Something to bear in mind. My new room was on the third floor and was very acceptable in all respects.

The hotel reception staff was very courteous and helpful with bus information and directions to nearby restaurants and such. I ordered room service for dinner a couple of nights, and was very pleased with the meals and with the service.

I'm not sure what was up with the review about bad housekeeping, because my experience was quite the opposite. Everything was kept very clean and neat.

And about the shower controls, the top handle turns on the shower, the middle handle regulates the temperature, and the bottom handle turns on the tub tap. Pretty straightforward, I'd say.

I stayed a total of eleven nights and was very pleased with everything about my stay. And happily, when I received my bill upon checking out, there were no surprises there. Always a plus!

I had high hopes for Ten Hill Place after reading all the other reviews on Trip Advisor.

First I walked into the public ladies room and was horrified at the filthy toilet.

After checking into my room, I found hair all over the sheets. I phoned reception and housekeeping changed my sheets immediately but I still found hairs on both the duvet cover and the bedsheet. I guess their laundry service is a bit mediocre to say the least. Hair seemed to be the overall theme, as there was also a strand in the shower.

Other then the hairs, the room was clean and nicely deocrated. The reception staff is also very friendly.

Room a bit loud considering its on a small street.

Overall, I wish I had continued on staying at the Holiday Inn Express, which was much more basic but spotless.

Very good hotel if not the best, at convenient location. We were very pleased with the breakfast. Cooperative and friendly staff. Couple of good restaurants around and a grocery store.

Pleasent, modern hotel within a short walk of all the interesting sights of Edinburgh. Rooms were very comfortable and clean. Breakfast and evening meals were good and not over-priced. Pillows and cushions were rather thick but I was too tired to seek thinner ones to sleep on. Staff were all friendly, I would stay there again when next in Edinburgh.