As it was Easter weekend my friend and I were limited to available accommodation. It was cheap and thought it is just a bed for the night. When we went to check in, we were met with a nippy rude old lady who wasn't pleasant at all (who said customer service was important!) we were told we had to settle our bill there and then when we arrived and told that they weren't 24hrs and had to be back sharp at 3am or would be locked out. One would have thought that because they asked you leave your key at reception when you were out that this would be for security reasons (how wrong and mistaken you would be) Myself and a friend return to the hotel to find our key had already been taken. I was very alarmed by this. I asked if there was another key to get into the room. When the lady opened our hotel room I was surprised to find a drunken naked man in my bed snoring his head off. I could not believe this had happened. The strangeness of find this man in my bed was only eclipsed by the hotel blaming us for his presence. To sum up I would rather sleep on a park bench than frequent here again.
- Official Description (provided by the hotel):
- The Edinburgh Ritz Hotel was originally built as a town house in the 1860s right on the edge of Edinburgh's historic New Town right in the heart of the city. After a spell housing the Scottish Coal Board the building was converted into a boutique Hotel 50 years ago.Every effort has been made to retain the original features, including the beautiful cornices, rose crowns and staircases, whilst simultaneously providing guests with all necessary mod-cons. ... more less
- Reservation Options:
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- Also Known As:
- Ritz Edinburgh Hotel Edinburgh
- Ritz Hotel Edinburgh
- Edinburgh Ritz
- Ritz Edinburgh Scotland