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“Grand time in a grand apartment” 5 of 5 stars
Review of The Chester Residence

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The Chester Residence
5.0 of 5 Hotel   |   6 - 9 Rothesay Place, Edinburgh EH3 7SL, Scotland (West End)   |  
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Hotel amenities
Ranked #1 of 144 Hotels in Edinburgh
Wakefield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Grand time in a grand apartment”
5 of 5 stars Reviewed March 7, 2013

This was our second business trip staying at The Chester Residence in four months. In my previous review I remarked that the apartments did not seem well set up for those who might want to do work as the lighting seemed designed for seduction rather than work and there was no proper workspace. This time around it was suggested that we take a grand apartment and that the hotel would bring in additional lighting if required.

I am happy to report that a grand apartment proved very satisfactory for business purposes. The lounge was, in every sense of the word, grand.There was a writing desk, lamp and comfortable chair as well as a large dining table set up for six that provided ample space on which to spread papers. The lounge itself was huge with high ceiling and three large full height windows and stylishly decorated. To complete the picture, it even had an open living flame gas fire in the hearth - a feature which I had initially assumed was purely decorative.

During our four night stay we mostly dined on George Street but we asked reception for a recommendation for a Michelin starred restaurant. They recommended Castle Terrace and booked us a table for their tasting menu. We had a most excellent meal there which we thoroughly enjoyed. We endorse the view of a number of Tripadvisor reviewers that Castle Terrace deserves a second Michelin star.

There are many good reasons why this hotel has won its enviable ratings. Numerous respondents have remarked on the level of service staff provide for their guests. I cannot claim that we put their skills to the test in any great way but I would remark on one little indicator of their professionalism. On arrival our taxi dropped us some way down Rothesay Place just as a member of staff happened to be emerging from number 9 to make his way to another apartment - he immediately recognized us from our last visit 4 months earlier, greeted us by name, abandoned his task and took our cases. I wonder how many other hotels could have done that? The taking of cases is commonplace but the recognition and greeting by name is out of the ordinary on such slight acquaintance.

It is a really great place to stay - sans pareil.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,250 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

A beautiful city trip made all the more pleasant by the most amazing experience at a hotel, especially in a city, for a very long time. Not only were the standard of the rooms impeccable but I havent experienced such a personal level of service before. If The Chester Residence is within affordable reach I couldn't recommend it further.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2013 via mobile

I stayed here for 4 nights and it was lovely. The apartments are excellent and the staff are really helpful. I cannot recommend this hotel enough. I am already planning to come back and stay here again!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2013

We chose the Chester Residence based on the amazing reviews we saw on Trip Advisor. From the moment our taxi arrived at the doors till they where calling our taxi to send us home the staff at the Chester Residence went above and beyond to make our vacation to Edinburgh memorable. We booked a penthouse apartment a month in advance which secured us a top floor experience with wonderful views. The fantastic apartment was only the beginning, the staff made us dinner reservations, called for taxi service, bought our groceries so we wouldn't have to hunt down a store in a foreign city, and even made us a fresh pitcher of daiquiri's and delivered to our door at nearly midnight. The concierge was very knowledgeable of the area, and the receptionist's were always polite. The last nights stay they even upgraded us to their Armani suite ( AMAZING!). The Chester Residence has hands down the friendliest staff I have ever had the pleasure to meet. End your search here for a quality and courteous experience.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2013

Stayed 2 nights in this fantastic 2 bedroom flat. Everything you need is on hand and all so comfortable. Loved all of the technology too. Spotlessly clean and all the comforts of a home from home. Make sure you get off at Haymarket if you are coming by train from the South

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2013 via mobile

We've just come back from out second visit to the residence as a surprise birthday treat for my fiancé. From the moment you arrive your made to feel like your the most important guests they've ever had and coming from a modest home it's customer service that truly makes you feel special. When they realised it was a birthday trip we were upgraded, shown to our apartment and 5 mins later there was a knock on the door, Neil was there holding 2 glasses of champagne. Class.
The 2 days flow by and wish we'd booked a week. Thank you for everything the staff at the Residence

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 28, 2013

I will definitely return to this hotel but for a longer stay next time. The hotel, its staff, its location and its amenities are all excellent. This is a boutique hotel but without any of the quirks you put up with in a boutique style. The accommodation is luxurious, the staff are beyond charming and gracious and highly well trained. It is in an ideal location with easy walking to the centre but very quiet from loud traffic. I normally wouldn't choose a boutique hotel, but was only in Edinburgh for 2 nights and just went with the #1 pick because I didn't care too much to do research. Clearly everyone who rated this are legitimate clients because it was excellent. In fact it was more than excellent, because the staff welcome you like you are an old friend returning for the umpteenth time. I absolutely loved Edinburgh, but it was in large part because of The Chester Residence.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Chester Residence

Address: 6 - 9 Rothesay Place, Edinburgh EH3 7SL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Airport Transportation
Hotel Style:
#1 Luxury Hotel in Edinburgh
#1 Romantic Hotel in Edinburgh
#1 Business Hotel in Edinburgh
#2 Family Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Chester Residence 5*
Number of rooms: 23
Official Description (provided by the hotel):
The Chester Residence (voted Scottish Hotel of the year at the Scottish Hotel 2012 awards) is a collection of 5 Georgian townhouses set in the stunning west end of Edinburgh. These chic 5 star (Scottish Tourist Board rated) designer suites blend seamlessly with attention to detail and a level of personalized service that ensures guests enjoy the highest standards, synonymous with The Chester Residence. Each suite is an oasis of tranquility, offering spacious, individually designed suites with all the benefits of a luxury hotel. The latest in room technology is provided including, direct-dial telephone, voice mail, wide-screen multi-channel TV, DVD, CD player and iPod docking stations. ... more   less 
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Also Known As:
The Chester Residence Hotel Edinburgh
Chester Residence Edinburgh
Chester Residence Hotel Edinburgh
The Chester Residence Edinburgh, Scotland

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