We booked this hostel as a last resort for Hogmanay as every where else was fully booked! We paid up front £50 per person per night as on the website the hostel looks grand!! We were told we had a private room for 6 with an en-suite! When we turned up we were greeted by the smell of urine and were handed 6 bed sheets! The entrance to the room was eventful trying to get the door open and dodge the puddles of urine. Once entering you are overwhelmed by the red paint! Whilst trying to open the other door to the apartment we were greeted by two wide eyed girls saying “welcome to jail”. We then entered our room to find the door was broken, it smelt damp, there was no heating, White stains on the bed linen, saliva stains on the pillows and the curtains where falling down. Then to our shock we find out we are sharing a bathroom with 3 other rooms. We didn’t even bother staying 20 mins in there we feared for our safety and that is no exaggeration! We went to complain to the front desk where “Phil” the so called manager who thinks every one is a man! was very rude arrogant and no help what so ever! When we complained bout not having our own bathroom he laughed at us and said we booked though an agent named “John” however there was no “John” we booked through them directly! DO NOT STAY HERE IT’S A DIVE!!! There is a travel lodge 5 min walk down the road we paid half the price and every thing was ace! If any one finds John pls let him know we are looking for him!






