We actually won a competition for a two night stay at this hotel with dinner on one night.
The reception area is very impressive, but freezing cold (we were there in February, but...) and because the bar is above the reception I found this to be uncomfortably cold on an evening.
We paid to upgrade our room (robes, chocolates, bottle of wine etc), and we weren't disappointed, it was at the back of the hotel high up with nice distant views. The room was very large, nicely decorated, with a large clean modern bathroom.
We ate out the first night at a Italian restaurant just up the street, and after the meal we had in the hotel the following night I wish we'd eaten out there again. The setting of the restaurant is quite nice, but the food was very disappointing. I had the fish which was full of bones (had to pay for vegetables separately), and my husband's steak was literally just that, no trimmings, just served with the chunky chips he had to order to go with it. The food was virtually thrown on the table, not served, and the staff were pretty frosty. At breakfast the next morning we had to look on other people's tables to find butter, jam etc. Heard a lot of people complaining about slow service.
We used the pool once. It was ok. Cannot really see any of the multi million pound revamp there.
One thing that did annoy me was the fact that room service trays that guests had put outside their rooms would stay there all day. The last thing you want to see as you wander the corridors is other people's dirty plates. The corridors etc were very nicely decorated, brand new carpets, but it's the little things that let the hotel down.
I had a bet with my husband that the bill would be wrong on checkout, and I was right. Eventhough they had the details of the competition win they tried to charge us for the full amount, but this was rectified.
I think I would have been very disappointed if I had actually paid full price for this two night break. I think the room was very nice, probably because we upgraded, but if I stayed there again I would definitely not have an evening meal in the hotel.
The location of the hotel is great, but I imagine there are better hotels for the money near by.