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“Hollyrod Park” 5 of 5 stars
Review of Pollock Halls - Edinburgh First

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Pollock Halls - Edinburgh First
3.0 of 5 Hostel   |   18 Holyrood Park Rd., University of Edinburgh, Edinburgh EH165AY, Scotland   |  
Hotel amenities
Ranked #49 of 185 Specialty Lodging in Edinburgh
Edinburgh
1 review
“Hollyrod Park”
5 of 5 stars Reviewed July 6, 2014

Excellent choice of hotel near Hollyrood Park with full breakfast buffe´. You can easily walk downtown to the centre of Edinburgh. Very green and flowerful surroundings. Cleaning every day and new tovels. Me and my wife can recommend Pollock Halls - Edin burgh first....

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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353 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Ottawa
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 5, 2014

I stayed at the Pollock Halls two times in June/July - once for two nights, and again for three.

For the second stay, I specified a room away from pathways and the front door. The residences are used by school and other groups, so I had had two sleepless nights during my first stay because of the young people congregating at the front door and along the pathways. The young woman at registration told me that my room was in a better location. NOT. There was noise every night, and the last night, there was a party in one of the "pantry" rooms. The rooms are not well sound-proofed. I could hear doors slamming shut, and given the way the rooms are laid out, where beds are against the wall, I swear I could hear the person in the next room snoring.

As well, the rooms are not cleaned every day.

The complementary breakfast in the large cafeteria is very good; although the dinners in the pub are over-priced and are of average quality.

Although there are telephones in the rooms, they are only for contacting the front desk and for communicating between rooms. My wake-up call was 10 minutes late.

The grounds are well-maintained, and the gardens are beautiful.

The front desk staff were very helpful, and friendly.

I did not mind the location - bus fare to city centre is £1.50 and a day pass is £3.50 - and service is quite frequent. I was quite able to walk the distance in about 30 minutes, and it is an interesting walk. Taxis are available at the front door; there is a flat rate to the airport £19.00 with a £1.00 airport drop-off fee.

At about £45 per night, for a room with no phone, no TV, no hairdryer, no ensuite - I think that the price is high. Only toiletries was a small bar of soap; the bathmat was a piece of absorbant paper. There was a bathrrom with a toilet, sink and tub; and another with a toilet, sink and shower - for about 10 rooms. If both were occupied, it was not possible to use the toilet.

Be mindful that this location is used by school and other groups. This affects the noise levels and the amount of activity in the hallways, shared bathrooms, showers, and cafeteria.

Room Tip: Ask for a room away from pathways and entrances; you may not get one, so ask to be moved.
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  • Stayed June 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sandown, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 1, 2014

We arrived at Pollock Halls for a four night stay whilst we were taking part in a Home Nations Bowls Tournament at Willowbrae Bowls Club. The staff were very helpful but the restaurant was closed until 5pm (we arrived at 2.30pm, hungry and tired).

The rooms are clean but very basic with twin beds and hard mattresses. Unfortunately I ended up with sciatica after the first night's stay and wasn't looking forward to the next three nights. Hair dryers can be borrowed for a £10 deposit and are in short supply. I had to wait two days to get one.

The choice of breakfast items is amazing and you can eat all you want. It is a self service restaurant and gets really busy right from opening at 7.30am.

The bar area is typical of an average pub and they do serve meals in a room behind the bar. We had a LARGE haggis/neaps/tatties meal for around £7 which came stacked in a circular tube shape about 2" high by 3" across. I was shocked that it was so small and expected a good Scottish feast but was sorely disappointed. However the pavlova was wonderful.

There is a very convenient taxi rank outside the Halls. There are hundreds of rooms and you have to remember which block you are in. You enter the buildings by using your room key card.

Pollock Halls is well away from the City centre and you need to catch the bus (there are all day rover tickets for £3.50 each) or take a taxi. The complex is right next door to the Commonwealth Pool.

This accommodation is very good value and probably the cheapest place in Edinburgh - if your back can stand the mattresses.

Room Tip: There are lifts to higher floors so there are no advantages one way or another.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 30, 2014

Very clean and nice campus. Cafeteria buffet food was excellent. Great views and within walking distance of Arthur's Seat. Lots of college age students on campus. Great way to meet others. Free wifi and free breakfast were a bonus. Staff were fantastic. We needed to print Ryanair boarding passes and they helped us. Only downside is that it is about a 30 minute walk to Waverly Station.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Broughshane, United Kingdom
Top Contributor
154 reviews 154 reviews
48 hotel reviews
Reviews in 57 cities Reviews in 57 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed June 29, 2014

I was staying here when at an academic conference. Arrival was fine. The room I got was a typical halls of residence place with stern warnings against wrongdoing on the wall. Further to this were instructions to keep windows and doors locked. I wish their staff had kept to this advice as I came back twice to my room after it had been cleaned to find the door unlocked! Hardly great is it? The place is not hard to get to if you take the bus. I suppose it is good enough value if you compare it to the rip-off hotels in the centre. But the doors bang, there was some loud music played and I would not really stay in it again unless necessary.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nizhny Novgorod, Russia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 26, 2014

That was my first visit of Scotland. I admire the country, cities, nature, castles... But most of all I admire people of Scotland, and I felt this love at my first step to its land. I was met at the hotel by Domenik with warmth and care. Then I got a kind help from Ana at the reception, other staff were also very helpful, kind, pleasant in communication... the chamber maid was very good at her work and did her best to please clients. Staying at the hotel was a real pleasure - breakfats were plentyful and delicious, service - polite, hospitable.
The location of the hotel is convenient and with a beautiful view of the St. Arthur's hill, the territory is nice with lots of flowers and trees. Birds were singing... Perfect!!!

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Exeter, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 25, 2014

£45 per night. Cheap by Edinburgh standards, but not quite worth it. Close though...
Very clearly student halls. A basic bed, thin matress, basic brown furnishing, no tv, no hairdryer, no wifi in most rooms (I was lucky as I was placed by a communal area did get a wifi signal-they give you passwords for use in communal areas, other than that is cable, but do tablets today take cable???)

Reception staff friendly, informative and clear.
Uni grounds-planted beds lovely, lots of places to sit in the sun
Beware if arriving on a rainy day -you'll get wet in walk from reception to halls.
If you have mobility issues request a ground floor room as no lifts.
20mins walk to city centre at a reasonable pace. Can't get much closer to authur's seat.

Breakfast-amazing. 3 star easily. Good food, wide selection, fry, fruit, contential, ceral, juice, tea, coffee, bread, muffins....I'd pay £9 for a breakfast buffet like this...

But the room still wasn't worth £36 if £9 spent on breakfast...

So, what would have made it value for money...
A/ a deep clean-ensuite bathroom ceiling very grubby (I'd paid extra for en suite)
B/ wider selection of tolietres-the soap was lovely, but a simple shampoo bottle wouldve added to it
C/a hairdryer and tv..or at least make it clear in reception that hairdryers are not in roomsbut are available. I wasnt aware of this until read room info in room...not great ad had a very important appointment and no hair dryer!
D/mufflers on doors-they are fire doors so very heavy and bang loudly, can disturb as people go in and out all times of day/night
E/ china cups for breakfast...not plastic! Plastic cups makes my tea taste funny!
F/higher quality bed linen/curtains.

If you are going to advertise as a hotel you need to go beyond the badics. You have got there with breakfast, but rooms could be easily improved with a bit of the personal touch...

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pollock Halls - Edinburgh First

Address: 18 Holyrood Park Rd., University of Edinburgh, Edinburgh EH165AY, Scotland
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #49 of 185 Specialty Lodging in Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pollock Halls - Edinburgh First 3*
Number of rooms: 1800
Official Description (provided by the hotel):
Pollock Halls is the perfect choice for larger groups and budget travellers visiting during the spring and summer. Our campus accommodation offers good value in a great location and you can look forward to a hearty breakfast in the Restaurant @ JMCC. Servery lunch and dinner are also available during the summer months. The cafe bar @ JMCC serves good food, fine wine, beers and spirits. ... more   less 
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Also Known As:
Pollock Halls - Edinburgh 1st
Pollock Halls - Edinburgh First Hotel Edinburgh
First Hotel Edinburgh
Edinburgh First Hotel
Pollock Halls - Edinburgh First Scotland

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