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The Glasshouse: Traveler Reviews


The Glasshouse
2 Greenside Place, Edinburgh EH1 3AA, Scotland
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Traveler Reviews

80% Recommend
4.0 of 5 stars 265 reviews
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All Style, No Substance

The Glasshouse

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3 of 5 stars
Polarine 3 contributions
Washington, DC
Jun 7, 2005
4/7 found this review helpful

The Glasshouse is an excellent example of modern design with very comfortable rooms. Our suite was one of the most beautiful we have ever stayed in. Unfortunately, service is non-existant. This is particularly puzzling given the large number of staff and small number of rooms. Some examples: very slow check-in, a telephone that did not work even after three requests to repair it, failure to clean the toilet or replace used drinking glasses with clean ones, and front desk staff who appeared to have no knowledge of Edinburgh (or Scotland). The exception is William, the doorman, who is a true delight and genuinely helpful. Nevertheless, I probably would stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $330 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Had high expectations - it was even better

The Glasshouse

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5 of 5 stars
DavidWalker 34 contributions
London
Jun 5, 2005
6/7 found this review helpful

We stayed here for 1 night and from the moment we got out the taxi to be welcomed by the doorman to the moment we left it was an amazing experience. The room was exactly as it was in the hotel website pictures and extremely comfortable. The bed is most definately the most comfortable bed we've ever slept in.

Our balcony was overlooking the office building next door but gave a great view over Edinburgh. The roof garden was amazing and gave more superb views over the city.

The location is superb as its just off princess street and about 5mins from the train station. Overall a superb hotel worth its reputation and worth the room rate - DEFINATELY STAY.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2005
  • Member since March 08, 2005
  • I recommend this hotel for An amazing honeymoon, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $330 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Glasshouse was delightful!

The Glasshouse

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4 of 5 stars
LeeParis 5 contributions
Massachusetts
Jun 4, 2005
4/6 found this review helpful

We stayed at the Glasshouse Hotel for six nights starting on May 26th, 2005. The hotel is quite unique with its amazing facade using both an old church and modern glass. The staff was always friendly -- from the ever present door man (he was quite a marvelous character) to the reception staff to the staff we would run into in the hallways. We would always get a smile and a greeting.

The room was fine. We were not in a suite but, although others have commented on the small room size, we were satisfied. We've stayed in some "closets" and this room was not one of them. There was a large, comfortable bed and room for a desk, glasstop table, and two chairs. There was a flat screen TV and radio/CD player in the room. The bathroom was very clean and modern and the shower worked perfectly. We appreciated the bottled water delivered each evening and The Times delivered every morning.

The location of the hotel is quite convenient -- just off Princes St. There is a back entrance to Waverly Station that is 5 minutes away. Our room was off the rooftop terrace where we both wandered and I took photos of Calton Hill.

Other than the pot to heat water not working and the cost of breakfast being rather high (we only ate breakfast there once on a day when it was the most convenient choice), we really had little about which to complain.

We got a nice package deal so the expense wasn't too bad either. If I got a similar deal again, I'd use the Glasshouse in a minute! My companion felt the same way as I do about this hotel.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2005
  • Member since July 08, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $330 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
An amazing place to stay!

The Glasshouse

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5 of 5 stars
A TripAdvisor Member
Toronto, Ontario
Jun 1, 2005
2/3 found this review helpful

We stayed at The Glasshouse for two nights: May 17-19, 2005. It was wonderful. The rooms are on the smallish side, but very clean and the beds are extremely comfortable. Our room exited to a huge back garden, with an amazing view of Calton Hill. Staff are friendly, courteous and helpful, and the location is convenient to Waverly Station, Princes Street and the Royal Mile -- each of which is just a short walk away. I would highly recommend this hotel to anyone visiting the city.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $330 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A Lot Of Nice Little Touches

The Glasshouse

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5 of 5 stars
A TripAdvisor Member
May 22, 2005 | Trip type: Business
4/6 found this review helpful

The rooms in this hotel have a lot of nice little touches. The bathroom towels reside on a special heater, the bathroom floors are heated, and they give you a big bottle of fresh still water every night. The bed is very comfortable, and the rooms are nicely decorated. They have a neat looking fireplace in the lounge. The only complaint I have is that my hotel key cards always seemed to stop working.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2005
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $330 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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