After reading the reviews on this site, I must say that I was really looking forward to staying at the Glasshouse. I was a little disappointed but perhaps that was because my expectations were too high.
The first let down was that there was no gym. They do offer you discounted entry to the gym in the Omini centre beside the hotel but it costs £12.50 a head which I think is a bit steep. For a five start hotel, I would expect it to have leisure facilities.
Next bad point was the parking, the hotel does not have it's own car park so you have to park at the nearby NCP car park which although it isn't far, is still a hassle carrying your bags from the car. The rooms are modern but have strange pictures of naked women dotted around them! They are also quite small and although I like the idea of a walk in shower, I think the bathroom was too small for this. We couldn't eat the complimentary fruit as the room was so warm, the fruit had gone off.
On the plus side, all rooms look out onto the roof top garden which is very nice. Staff are all very friendly and polite. Breakfast was good too. The beds are also amazing, so comortable.
For a five start hotel however, I was disappointed. For the money, I would much rather spent a night at the Scotsman hotel in Edinburgh. The Scotsman is much nicer and has leisure facilities onsite.