I had booked a 2 night stay, which was planned around my office Christmas night out (elsewhere), plus shopping at the Christmas Market and a family meal.
We stayed in a suite, which we really liked. The room was huge and the space was used most imaginatively. Had we been there in the summer, the large balcony with brillaint hedges would undoubtedly have been the place to be of an evening. Even in winter though, the view was wonderful. Our bed was really comfortable and we weren't bothered by the road noise from York Place below at all. Garden rooms at the back would have been quieter, but they didn't look nearly as nice as ours. Others have mentioned the ease with which the walk-in showers flood and I must agree - it was a hassle and surely must be resolvable. Our room was equipped with lovely tea bags and reasonable coffee, but what a shame that the toiletries and the bottled water weren't Scottish. There was also no shortbread. I think the hotel has really missed a trick on this. I also think the hotel could do more about sustainability, for example, use refillable toiletry containers and change towles less frequently.
Our booking, check-in and check-out was handled keenly and efficiently by Andrew, with no hiccups at all. He took us to our rooms and gave a comprehensive low-down on what the hotel had to offer and where everything was located. We all enjoyed his tip about the amazing view from the rooftop garden, despite the cold ! He booked us our family evening meal too in really nice, conveniently located restaurant.
We found all of the staff to be friendly and extremely helpful, but there was a considerable delay in our room being cleaned and re-equipped on the second day, which we found surprising. Our breakfast was lovely. We ordered a la carte and the food was fresh and beautifully cooked. My only quibble was the breakfast coffee, which was truly horrible ! On thinking afterwards though, it reminded me of American coffee - enough said .....
All in all a really lovely pre Christmas break, which I wouldn't hesitate to repeat !
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- Also Known As:
- The Glasshouse Hotel Edinburgh
- Glasshouse Edinburgh
- Edinburgh Glasshouse
- Glasshouse Hotel Edinburgh
- Glass House Edinburgh
- The Glasshouse, Autograph Collection Hotels Edinburgh, Scotland