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The Glasshouse, Autograph Collection Hotels
5.0 of 5 Hotel   |   2 Greenside Place, Edinburgh EH1 3AA, Scotland (Broughton & Calton)   |  
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Ranked #38 of 146 Hotels in Edinburgh
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Faultless”
5 of 5 stars Reviewed February 27, 2014

Myself and my fianc�� stayed here for a simple night away. We were given a complimentary upgrade to a suite and I have to say it was absolutely fantastic. Huge room and balcony overlooking the city. We took a walk to the garden and had the weather been nicer we'd have sat a bit longer.
Cannot fault this hotel, every staff member made you feel welcome and it is simply beautiful.
We will definitely be back

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review, March 7, 2014
Dear Reviewer,

Thank you for your feedback with regards to your recent stay here with us.

I was delighted to hear your feedback and hopefully we will have a chance to welcome you again…maybe for your wedding…

Kind Regards

Federico Ciampi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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781 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
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English first
Reading, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

This is a great hotel in a great location. Everything feels fresh and new. The staff here really go the extra mile to make you feel comfortable. Andrew on Reception kindly drew us a map and gave us a full briaf on how to get about and what to see in the City.
The breafast was outstanding, smoked salmon and eggs perfectly cooked and presented. Lovely breakfast room with a good view. Very romantic, defienly get the breakfast.
The room was average size, comfortable bed, good coffee machine. Spotless bathroom.
Looking forward to returning in the future.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review, March 7, 2014
Dear Reviewer,

Thank you for choosing The Glasshouse Hotel for your recent stay with us.

I was delighted to read your comments and looking forward to have the chance to welcome you again. I have also passed your feedback to Andrew, great to hear he was recognised for his great customer service.

Regards

Federico Ciampi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Catterick
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 26, 2014

Visited the glasshouse for a long weekend for my 50th birthday celebrations with my husband. We had a fabulous time! The hotel is in a really good area with plenty to do around it. It's clean, smart & modern and the staff are very friendly & polite! We will definitely be staying there again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review, February 27, 2014
Dear Reviewer,

Thank you for choosing The Glasshouse hotel for such a special occasion.

I am pleased to read that you had a great time hoping you will have a chance to stay with us again, maybe for another celebration.

Do check our website or contact us directly for the latest offers and promotions.

Kind Regards

Federico Ciampi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 26, 2014 via mobile

Myself and my partner were booked in for afternoon tea and an overnight stay, our room was beautiful,all the staff were so friendly and helpfull and our afternoon tea was delicious!we will for sure be booking this hotel again!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review, February 27, 2014
Dear Reviewer,

Thank you for your feedback with regards to your recent stay with us.

Glad to read that you enjoyed our new afternoon tea package and we do hope that we will have a chance to welcome you again in the future, maybe with a warmer weather, so you can enjoy another afternoon tea in our garden.

Regards

Federico Ciampi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lanark, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 26, 2014

Booked my wife and I in last year for the romantic experience and all the little touches were a delight . We stayed in a suite which looked onto John Lewis and although it was on a main thoroughfare when the door was closed we couldn't hear a thing outside . As with all Marriot hotels (the ones we have been to in any case the bed was exceptionally comfortable leading to a great nights sleep .We had breakfast in the room which was also very good .
When I was offered a deal to return through Amazon local this year 2014 I jumped at the opportunity of returning due to our previous experience.
On arrival the staff were very welcoming as comes to be expected when arriving at such an establishment in particular the concierge who greeted us with friendly heartwarming smile.
We got a similar room as before which was spotless and a great size as mentioned previously in trip adviser the underfloor heating in the bathroom was a treat Unfortunately as the wife now wants it installed in our house :). )There is a huge balcony outside the room and now they have sort of fenced off each rooms area where as before you were able to walk from one rooms allocated area to another.
We had our dinner in the Snug which had been recently refurbished . Although the food was excellent( we had scallops followed by the sea bass) there was no atmosphere as my wife and I were the only couple using this area at the time .There was some music going on in the background but it was barely laudable .
We opted for breakfast in the room once more and again it didn't disappoint it was delicious .It also afforded us the view over onto the firth of forth and the hills beyond as we sat at the table in front of the huge windows .
I would not hesitate to recommend this hotel due to its location and the service provided and all being well we hope to return in the near future .

Room Tip: Considering our room was at the front of the hotel and was quiet even although it faced onto a busy...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review, February 27, 2014
Dear Reviewer,

Thank you for choosing again The Glasshouse for your recent stay in Edinburgh.

It is great to read that you both fully enjoyed your stay including all our facilities (apologies for the underfloor heating expenditure that you will encounter…)

Do check our website for the next offers and hope to see you soon again

Regards

Federico Ciampi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
4 of 5 stars Reviewed February 26, 2014

The Glasshouse is an excellent hotel which I chose following a write-up in The Irish Times. It is very centrally located within easy walking distance of all the sights in Edinburgh. The room was beautiful and I particularly loved the roof garden. It would be a lovely place to sit out when the weather is a little warmer. The staff were friendly and helpful. My only complaint was the "lounge / Bar" area on the third floor. It was too open, very lacking in atmosphere and not conducive to relaxing with a drink. We preferred to take a glass to our room. Other than that The Glasshouse is a wonderful place to stay when visiting Edinburgh and I would recommend it to all my friends.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review, February 27, 2014
Dear Reviewer,

Thank you for taking the time to share your recent experience here with us.

I was delighted to read your comments our hotel as well as about our Snug areas. We do like to hear our guest’s feedback as we do always look for areas of improvements.

Hopefully, we will have the chance again to welcome you soon,
Regards

Federico Ciampi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

I chose this hotel only because of the high reviews on trip advisor. Because we didn't know our way around the city to much, we took cabs the 1st day. but with the city centre so close we walked on day 2.
the outside of the hotel looks old and grand but inside it is beautiful and modern
The room was beautiful, with all mod cons and even an iron and board in the wardrobes, every thing was clean and smart and the bed was VERY comfortable. the bathroom was bright and clean with underfloor heating and heated towel rails, room service and the mini bar seemed reasonable although we didn't use them.
we did get a drink in the beautiful snug everything was very cosy and this was very reasonable.

All staff where polite and welcoming and would be happy to help with any questions or problems.

I plan to stay again in the summer and take advantage of the roof garden we had a section of the garden hedged off for our enjoyment and I would love to sit there with a book and a few drinks and watch the summer sun go down

Room Tip: all rooms are on floor 3 you have to pass though the snug to get to half the rooms. families my wis...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review, February 26, 2014
Dear Reviewer,

You really described our idea of relaxing in the city. Indeed our roof garden is a great place for our guests to relax and I am glad you found the rest of the hotel comfortable. Our staff always try to make our guests happy and it’s fantastic to be recognised for that.

Looking forward to see you then in the summer.

Regards

Federico Ciampi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Glasshouse, Autograph Collection Hotels

Address: 2 Greenside Place, Edinburgh EH1 3AA, Scotland
Location: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#23 Luxury Hotel in Edinburgh
#27 Business Hotel in Edinburgh
#34 Romantic Hotel in Edinburgh
#53 Family Hotel in Edinburgh
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Glasshouse, Autograph Collection Hotels 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
The Glasshouse Hotel Edinburgh
Glasshouse Edinburgh
Edinburgh Glasshouse
Glasshouse Hotel Edinburgh
Glass House Edinburgh
The Glasshouse, Autograph Collection Hotels Edinburgh, Scotland

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