Rooms clean & efficient and quiet except those overlooking the railway station. Even with sound insulation, there is noise up to midnight and from 6am. On a recent visit experienced excessive wait for a table & food, incorrect meals being delivered, courses in any order, shrivelled food on plates. Absolutely diabolical! I've stayed in the hotel on business regularly since it opened. This is not the only time I've had a poor meal in the restaurant, and a complimentary drink isn't the answer. Initially, the apologies were based around inexperienced staff, but 12 months in there's no excuse.