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Premier Inn Edinburgh Park - The Gyle: Traveler Reviews

1 Lochside Court, Edinburgh EH12 9FX, Scotland
Hotel amenities
Premier Inn Edinburgh Park - The Gyle
Ranked #5 of 144 hotels in Edinburgh
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369 reviews from our community

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Date Rating
Haworth, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Excellent hotel - appalling restaurant.”
3 of 5 stars Reviewed January 14, 2013

Rooms clean & efficient and quiet except those overlooking the railway station. Even with sound insulation, there is noise up to midnight and from 6am. On a recent visit experienced excessive wait for a table & food, incorrect meals being delivered, courses in any order, shrivelled food on plates. Absolutely diabolical! I've stayed in the hotel on business regularly since it opened. This is not the only time I've had a poor meal in the restaurant, and a complimentary drink isn't the answer. Initially, the apologies were based around inexperienced staff, but 12 months in there's no excuse.

Eat elsewhere.

Room Tip: Ask for a room at the opposite end of the hotel from the railway for a quiet night's sleep
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask IT_professional148 about Premier Inn Edinburgh Park - The Gyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
1 review
“A great hotel, and an excellent base in Edinburgh”
5 of 5 stars Reviewed January 12, 2013

I have stayed here for multiple days at a time on business. I've stayed in quite a few hotels in Edinburgh, and this is now the automatic choice. The hotel's staff are genuinely the friendliest and most helpful I have encountered in any hotel - nothing seems to be too much trouble. The service and food in the restaurant are also excellent. The hotel is spotlessly clean and comfortable and you can get into the city centre in a matter of minutes if you want to. It's got a really friendly and relaxing atmosphere - thoroughly recommended.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alex H about Premier Inn Edinburgh Park - The Gyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Skye, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“GREAT HOTEL”
5 of 5 stars Reviewed January 9, 2013

My second vist to this hotel and again it was excellent. It is situated right next to Edinburgh Park railway station which means a short rail trip right to the centre of Edinborough centre. BRILLAINT.
The staff there are extremely good and very helpful.
We ate in the restaurant and the food came quickly, they were not busy. It was very nice and came on warm, (NOT HOT!) plates. Definatley eat here again.
I do not like the latest trend of automated check in but the yound lady as very helpful and checked us in.
The room only cost us £19.00 and I urge all of you to register for Premuim Inns emails as I quite often get these offers. Well done Premium Inns for this sceme.
Satnav directions are not good but head for railway station. The new tram service is nearby.
Breakfast still expensive but now 30 minutes free WIFI and only £3.00 for 24 hrs.

Room Tip: Ask for on on the south side then you can watch, but not hear the trains.!!!!!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mike M about Premier Inn Edinburgh Park - The Gyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Clean hotel but restaurant service extremely slow”
2 of 5 stars Reviewed January 8, 2013 via mobile

Would have hoped for better service at the restaurant, really slow and always over an hour wait to order food. Tables have to be booked an hour and a half beforehand. Rooms are clean but cold and dark. Experienced issues with the shower but was fixed morning after notification. Hotel is very close for work purposes though.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MrP0405 about Premier Inn Edinburgh Park - The Gyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
“Highly recommend cannot fault”
5 of 5 stars Reviewed January 5, 2013

Room immaculate bed extremely comfy,super friendly helpful staff(especially Kerry providing myself and my wife with complementary coffee's when we locked ourself out the car & waited on AA) we opted for the great value meal deal option in the Thyme restaurant where food was excellent and again all staff were a credit to premier inn...would we use again???.... just rebooked for myself & wife to go back in March,looking forward to it already!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask James B about Premier Inn Edinburgh Park - The Gyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Premier Inn Edinburgh Park - The Gyle

Also Known As:
Premier Inn Edinburgh Park - The Gyle Scotland
Address: 1 Lochside Court, Edinburgh EH12 9FX, Scotland
Region: United Kingdom > Scotland > Edinburgh
Hotel Style:
#1 Family Hotels in Edinburgh
#2 Best Value Hotels in Edinburgh
#17 Business Hotels in Edinburgh
Price Range: $
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Premier Inn Edinburgh Park - The Gyle
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