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“Clean hotel but restaurant service extremely slow” 2 of 5 stars
Review of Premier Inn Edinburgh Park (The Gyle)

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Premier Inn Edinburgh Park (The Gyle)
3.0 of 5 Hotel   |   1 Lochside Court, Edinburgh EH12 9FX, Scotland   |  
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Book at premierinn.com
Ranked #10 of 146 Hotels in Edinburgh
Certificate of Excellence 2014
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Clean hotel but restaurant service extremely slow”
2 of 5 stars Reviewed January 8, 2013

Would have hoped for better service at the restaurant, really slow and always over an hour wait to order food. Tables have to be booked an hour and a half beforehand. Rooms are clean but cold and dark. Experienced issues with the shower but was fixed morning after notification. Hotel is very close for work purposes though.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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963 reviews from our community

Traveler rating
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341
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed January 5, 2013

Room immaculate bed extremely comfy,super friendly helpful staff(especially Kerry providing myself and my wife with complementary coffee's when we locked ourself out the car & waited on AA) we opted for the great value meal deal option in the Thyme restaurant where food was excellent and again all staff were a credit to premier inn...would we use again???.... just rebooked for myself & wife to go back in March,looking forward to it already!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 5, 2013

We stayed in this premier inn location a day after hogmanay Jan. 1 and 2, 2013. The breakfast choices offered was sufficient and ample. The hotel room, restaurant and overall facility is clean. The hotel staff were polite and friendly enough that you will not hesitate to ask any questions. I have a 9 yo and a 9 mo and I was so greatfull for the good night guarantee (walls were sound proofed) and for the fact that our room was next to stairs, that way we did not bother any guests. we went to Edinburgh using the train 3 mins walking distance from the hotel and how easy was it! The parking in the city center is horrendous and using the train was brilliant. Overall, I recommend this hotel because of its price, location, cleanliness, breakfast and good night guarantee,

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corbridge
Top Contributor
66 reviews 66 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed December 30, 2012 via mobile

You know what you get when you stay at premier inn and once again this ticked all the boxes. Staff were extremely helpful and made you welcome. Hotel is new so rooms are immaculate. If you're looking for good value hotel whilst in Edinburgh this would be good choice and you also have benefit of railway station next door to get you into city centre. Try it you will not be disappointed

Stayed December 2012, traveled on business
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warsaw
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 29, 2012

Our family of 6 stayed here for one night
Before catching an early flight from edinburgh airport. We were hoping to have taken train to city centre but no trains running on. 26th we ate in thyme restaurant which was was fine for family a family supper. Using courtesy phone in lobby we could pre book taxi for 6am pick up £18 in taxi. We booked 2 family rooms at £29 each so excellent value for money.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Helens England
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 29, 2012

Very well presented hotel near to Edinburgh park train station, just two stops to central Edinburgh, and only £2.90 return.
Free car-parking but I did have trouble finding the place, it's at the end of a long road that is being re-developed so it looks like you are going in the wrong direction but aren't.
Stayed the week before Christmas so it was surprising very quiet. Didn't hear anything internally but we stayed opposite the train station so heard a couple of times in the morning but nothing that I really noticed.
Located close to a shopping centre and a large Tesco and M&S.
Breakfast was nice but very empty, had a Costa coffee as well.
Rooms were very new, clean and well laid out. Flat screen tv with a usb so you can use it to watch downloaded programmes.
Overall we had a nice quiet uneventful stay. Would recommend if you need a cheaper but still good quality hotel with free car parking and 10 minutes from central Edinburgh.

Room Tip: We had a room opposite the train station on the first floor, easy to get to from the reception and h...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottish Borders
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 26, 2012

We stayed here on two separate occasions in a week last month. On both nights we were given a room by the lift which I wasn't particularly happy about, however we never heard a sound and I believe the hotel was busy. We have stayed before so knew what to expect, one night we ate in the hotel and one night we took the train into the city. It was a little difficult getting served in the bar early on, there didn't seem to be anyone actually serving you were just lucky if a member of staff saw you waiting! We have mostly had very good food in the restaurant, and I had the chicken curry which I can thoroughly recommend, it was delicious!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Edinburgh Park (The Gyle)

Address: 1 Lochside Court, Edinburgh EH12 9FX, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Edinburgh
#11 Romantic Hotel in Edinburgh
#14 Best Value Hotel in Edinburgh
#17 Business Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn Edinburgh Park (The Gyle) 3*
Number of rooms: 120
Official Description (provided by the hotel):
A modern Hotel located in a fantastic location. Only 10 minutes to Edinburgh Airport & 10 minutes to City Centre on a train, from train station which is located 50yds from the Hotel.There is an integral hotel restaurant, thyme which opens daily from 6-10om for dinner, & there is also a Costa Coffee store within the hotel.Although we do not have leisure facilities, we have a local gym that offers a great price for our guests to use their facilities, which includes a modern gym, gym classes & saunas for all to use. ... more   less 
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Also Known As:
Premier Inn Edinburgh Park (The Gyle) Scotland

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