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“Great hotel for a short break” 4 of 5 stars
Review of The Northumberland Hotel

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The Northumberland Hotel
3.0 of 5 Hotel   |   31 - 33 Craigmillar Park | Newington, Edinburgh EH16 5PE, Scotland   |  
Hotel amenities
Ranked #141 of 146 Hotels in Edinburgh
Halifax, UK
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great hotel for a short break”
4 of 5 stars Reviewed August 7, 2010

We have just returned from a two-night break in Edinburgh - having read all the negative reviews about this hotel, we were dreading what we would find. On reflection, we needn't have worried.
The main reason for booking this hotel was the fact it has a totally free car park round the back. Parked up no problem on arrival and left it there for 2 days.
Also no problems on check-in - the duty manager was friendly and helpful, and continuted to be so throughout our stay. I paid in cash and we were given one of the rooms that had access to the terrace (number 14). This is a communal area shared by about 5 rooms. It doesn't have good views, but it's OK.
I think the main thing about our room was the fact it had obviously been refurbished and decorated very recently - all the paint was new, new pictures on the wall and everything worked fine and the power shower was really excellent. Also had an LCD TV with electronic program guide. It was also clean (and was cleaned whilst we were there).
The corridor outside also looked like it had been recently decorated.
I think the hotel is going through step by step modernisation and it really does make a difference - the conservatory where breakfast is served also looks quite new.
The hotel doesn't have particularly good sound-proofing and you can hear people outside your room and upstairs. However, it 's no worse than other hotels i've stayed in.
Breakfast is basic continental and is totally "serve yourself". However there is fruit, croissants, yoghurts, muffins, toast and cereal. We are not fans of a full english anyway so it was an ideal start to the day. There are two rooms set aside for breakfast and they are a little small, but as i say the conservatory is nice.
The hotel is on a major bus route into and out of the city - get a £3 day rider and you definitely get your money's worth. On booking, we thought it was within walking distance, but it's about 30 mins in reality, so it's definitely a bus ride away. Taxi back at night is around £7.50.
We did hear some people complaining that things weren't right, but we didn't have any problems.
If you want a no-frills relatively-cheap hotel that's on a major bus route into the city, and comes with the bonus of free car parking, then I would recommend staying here. Just ask for one of the newly decorated rooms and everything will be fine.

  • Stayed August 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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aberdeen
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed July 11, 2010

There was 6 of us in 3 rooms for a 2 night stay for family celebration (luckily in another venue) but with the amount of beds squeezed in could easily have managed another 4 people! The bar was closed - "would have had to pay staff to have it open"??? and remained closed. When querying the lack of a tv remote - "oh people take them I guess" but the staff were in no way interested. Rooms were small and basic and the carpet was disgusting - covered in stains. Place was more like a poor mans hostel. On moving one bed to close the curtains it was obvious that no one had cleaned down the back of it for a very long time. The shower control was parting company from the wall and lock on toilet door had disappeared.
Breakfast was a do it yourself - fruit, yoghurt,cereal and toast.
Unfortunately you give your card details up front or theres no way we'd have stayed there - have paid less for a far superior hotel.

  • Stayed July 2010, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lanarkshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2010

My husband and I came to Edinburgh for an overnight for our wedding anniversary. It fell on the same weekend as the Royal Highland Show and Armed Forces day therefore we ended up in this hotel as everything else was booked! The pictures on the website look nothing like the real thing. Our room was very dirty to say the least. Stains all over the carpet and black cushions on the bed that looked like they were years old. The toilet was a disgrace too. I would not walk on any of the floors barefoot!! We quickly changed then left the hotel and stayed out for as long as possible that night as we were not looking forward to spend a night there. We did not sleep a wink as our room was at the front and faces a really busy road. The room cost us £82 which I know is not a lot of money however it doesnt cost much to keep a place clean. We did not even wait around for breakfast as if the rooms are unclean, goodness only knows what state the kitchen was in. The only plus side was the location, it was only half an hours walk to the city centre or 5 mins in a taxi.

  • Stayed June 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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airdrie
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 18, 2010

i stayed in this hotel last night. what can i say????
from outside hotel looks lovely. foyer and reception area are ok. this is where positive points end. the room i was allocated was filthy. walls were covered, and i mean covered in huge dirty marks. dont know when it last seen a lick of paint. bed was extremely uncomfortable. there were black cushions on the bed, these were stained and smelly. window frames are old, and let the cold in, as it was very windy. and heating is obviously on a mains timer, because it switched off mid evening, so this made room very cold.
there was a wedding on, function room was right underneath my room, music went off at midnight, which is the norm, so i'm not complaining about the wedding, but the night porter proceeded to drag tables across function room until 1am. breakfast very basic and not managed well at all. choice was sparce, tables not cleared, so i had, along with others, to sit at a table with used dishes, and had then to go in search of cutlery and crockery. at check out, owner didnt ask if i had enjoyed my stay, she is probably so used to complaints that she doesnt ask. anyway i proceeded to tell her my complaints, and was told, well what do you expect for 45 pounds. absolutely shocking.
oh and 1 final thing, on arrival, in the car park i was hit by a cricket ball, as the owners sons were playing cricket, and got no apology from them or the owners.
stay away from this hotel, it has to be the worst hotel i have stayed at in my life. the owners dont care about their customers, all they want to do is line their pockets.

  • Stayed April 2010, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, United Kingdom
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed April 17, 2010

My Boyfriend and I stayed here for 2 night in December as we wanted to visit Edinburgh during the festive season. We booked this hotel as it was the cheapest hotel last minute. The location is ok. Only a few minutes by bus in to the centre.

The room we had was ok. A standard 2 star hotel room with a small bathroom, tv, tea and coffee making facilities etc. It was clean and recently decorated. We only had the breakfast on one morning as I had a hangoer from all the whisky I consumed the night before and it was ok. Cereal, Toast, Coffee, Juice etc.

There is a sainsbury's just up the road in case you need anything.

I would stay here again if it was cheap enough but I would rather fork out a bit more and stay in the centre.

  • Stayed December 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 15, 2010

Toilet did not flush. The shower did not work -- was like a place where prostitutes would go !!!! It smells

There are plently of hotels in Edingburgh, thus avoid. Breakfast was ok however when asked for cheese and was told they do no do cheese.

  • Stayed April 2010, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 12, 2010

AVoid - book yourself at a Ramada or Peremier inn instead- the toilets wouldnt flush, the breakfast was proceseed all tinned fruit and drink - service was crap ! Nearly burnt my self in the shower! This dumpsite was not fit for cattle let alone human beings !

  • Stayed April 2010, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Northumberland Hotel

Address: 31 - 33 Craigmillar Park | Newington, Edinburgh EH16 5PE, Scotland
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Free Breakfast Wheelchair access
Hotel Style:
Ranked #141 of 146 Hotels in Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Northumberland Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Northumberland Hotel Edinburgh
The Northumberland Hotel Edinburgh, Scotland

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