I kindly encourage clients to fermly refuse room Nr 9 and Nr 10. These rooms are at the entrance level and room Nr 10's bathroom has been built on the other room space without any consideration for the clients next room. The pipes are terribly noisy and the bathroom air extractor is located on the roof of the bathroom, that is to say, inside room Nr 9. Each time your neighbour goes to the toilet or uses the shower, except the view you perfectly share its occupation.
Moreover, it is not an actual B&B. The landower has two or three B&B and you only have access to employees who can do nothing but apologize and put you through to an anonymous "manager". Even she had been told our desagreement about the bad night we had, she did not propose any compensation. She barely apologized.
Except the location in the city which is very suitable for visiting the old town, I shall not return here until pipes and the room organization have been reviewed.
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- Also Known As:
- St Bernards House Edinburgh, Scotland