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“I was pleasantly surprised” 4 of 5 stars
Review of Holiday Inn Edinburgh

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Holiday Inn Edinburgh
4.0 of 5 Hotel   |   132 Corstorphine Rd, Edinburgh EH12 6UA, Scotland (Murrayfield)   |  
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Ranked #102 of 146 Hotels in Edinburgh
London, United Kingdom
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
“I was pleasantly surprised”
4 of 5 stars Reviewed March 29, 2013 via mobile

I booked this hotel last minute, it was a secret hotel. So when I was told it was a holiday inn, I turned my nose up, I always thought they looked very office like.never wanted to stay in one . I must say, I was happy with my stay. Great staff, very clean, amazing breakfast. Swimming pool, gym . They let us check in a couple of hours early. Will probably stay again.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review, June 27, 2013
People's perception of Holiday Inn is often that of a budget brand, as it was back in the 50's when the brand started in the USA.

Since the re-brand in 2010 we have modernised and brought our brand into the 21st century. This hotel is a 4 star and the amenities such as the swimming pool, spa, on-site beauty therapy, Chinese restaurant as well as our signature Traders restaurant all help to really exceed the expectations of our guests.

We're happy to hear it worked.

Craig
craig.small@ihg.com
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1,364 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
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English first
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 29, 2013 via mobile

Bought this room as a mystery 4 star hotel in Edinburgh for £45. Free parking was advertised and that made all the difference. Great view from room. Enjoyed our morning visit to the pool and sauna. Would recommend without hesitation.

Stayed March 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review, June 27, 2013
I'm glad you were pleasantly surprised to stay with us on your mystery 4 star hotel visit to Edinburgh.

Now that you are familiar with the hotel I hope we will see you return, the best internet rates available are through our website directly so you'll know you're getting the best deal.

Craig
craig.small@ihg.com
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Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 29, 2013

Just got back from a 2 night stay at this hotel for my partners 50th birthday. Reception staff friendly & efficient, our family room was adequate with tea & coffee facilities. Free parking. What makes this hotel is the staff - friendly, cheerful and nothing is too much trouble. My partner found a birthday card in our room on arrival, and another card and birthday cake complete with candle from the dining room staff - and the food was good, we sampled an evening 3 course meal & 2 breakfasts. All in all a good hotel close to the town, right next to the zoo, with spa facilities, fab food & great staff, we really enjoyed our stay and would definitely recommend it for a short city break.

Room Tip: 5th floor rooms have excellent views
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review, June 27, 2013
We're so glad to hear you enjoyed your visit and your partner had a great 50th birthday.

Thanks for taking the time to share your feedback. See you again on your next visit!

Craig
craig.small@ihg.com
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Limerick, Ireland
Top Contributor
93 reviews 93 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed March 27, 2013

While this hotel lives up to its Holiday Inn reputation. While everything comes as an extra if booked in advance it can offer good base (plenty of parking) on airport side of Edinburgh. Food was overpriced but perfectly adequate. The hotel was full while I was there but despite that the staff were very pleasant and efficient.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review, April 10, 2013
Dear 10111011,

Thank you very much for sharing your experience with us. Please accept my apologies for falling short of your expectations on some aspects of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Karen G.
Case Manager
IHGCare
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Belfast, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 27, 2013 via mobile

My best friend and I stayed here as part of a travel solutions trip to the Scotland Vs. Ireland Six Nations Game. We arrived around lunchtime on Saturday and check in was easy and quick. We were given a twin room on the second floor, which was spacious, with 2 comfortable beds, a table and 2 chairs and desk. There was ample storage and tea and coffee making facilities, as well as a decent sized bathroom. Overall the room was comfortable enough for 2 people with plenty of TV channels to keep us amused.

We had a few glasses of wine in the hotel bar on the Saturday evening, it was nice but pretty busy, as the hotel was full, with rugby and ice hockey fans. But the atmosphere was good.

We also had breakfast in the hotel both mornings. On Sunday morning, it was crazy, as the hotel was full, nonetheless, breakfast was enjoyable with plenty of varieties of hot and cold foods to choose from. Monday morning was a lot less busy, and breakfast was a more pleasant experience.

The hotel also has a great health suite, including a gym and pool, sauna and jacuzzi. We used the pool, sauna and jacuzzi both mornings and really enjoyed it. It was a lovely way to relax before heading out for a busy day in Edinburgh.

Murrayfield is also within easy walking distance, less than a mile away, which was handy as we were there for the rugby. The zoo is right next door the hotel, whch is great if you like animals, and Edinburgh city centre, Princes Street, etc is also close by, about 15 minutes on the bus, with a bus stop right outside the hotel. There are also a number of shops and restaurants within about 1/2 a mile of the hotel, which is nice, even if you just fancy a walk.

Overall, we had a very enjoyable stay and would definitely return.

Steph.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review, July 3, 2013
What a great occasion to visit Holiday Inn Edinburgh. As one of the closest hotels to Murrayfield Stadium, Scotland's home of rugby, we are well versed in welcoming the rugby fans over the busy Six Nations period.

Thank you for highlighting how well the team managed, even over such busy times. We're all glad you enjoyed the food and drink and the hotel, and made use of the relaxing sauna ahead of your busy days.

See you next year!

Craig
craig.small@ihg.com
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Lancaster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2013

Stayed here for a weekend trip to Edinburgh (including a trip to the zoo). As many reviewers have pointed out the location is ideal for the zoo, and if that's the reason for your trip you couldn't imagine a better location.
It's a fairly short bus ride into Edinburgh from a stop right outside the hotel, and a taxi back from the city centre at the end of a Saturday night only cost about £7.
While there isn't anything particularly fancy about the hotel it is clean, spacious and the staff were helpful and polite (happily checking our luggage into a left luggage room during a visit to the zoo after we'd checked out of the hotel). The only slight issue was that the double bed in the room turned out to actually be two single beds pushed together; however, this actually turned out to be quite comfortable (and very spacious!) so there wasn't any real complaint.

Overall, recommended as a place to stay for visiting the zoo or if you're looking for somewhere slightly cheaper than a lot of the hotels in the city centre but still with decent access to town.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review, July 3, 2013
Thanks for your feedback, great to hear you enjoyed your visit to the zoo.

Our King Bedrooms are 'zip and link' beds, which we often use to set up as twin rooms when the demand is high. While still very comfortable, we do have a choice of standard doubles if they are not the preference.

I'm very happy to hear that the staff were so helpful, we're always more than happy to keep your luggage while you discover Edinburgh either before you check in or after you checked out of your accommodation.

Craig
craig.small@ihg.com
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Newcastle upon Tyne, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 27, 2013

We were greeted warmly at reception desk , we arrived really early but our room was ready which was great, booked meal for the evening in Traders which was very good not bad priced, staff throughout the Hotel were excellent and very helpful would not hesitate to stay there again. We had great time and there is an excellent bus service into City Centre just out side given times and bus nos by staff well done all the staff it just added to our stay thank you.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review, July 3, 2013
We acknowledge that first impressions really count, so we aim to give every guest the very warmest of welcomes to the Holiday Inn Edinburgh, every time. I'm glad to hear that was the case for your arrival.

It sure sounds like you had a birthday to remember and enjoyed the experience. We hope you can come back again soon.

Craig
craig.small@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Edinburgh

Address: 132 Corstorphine Rd, Edinburgh EH12 6UA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Murrayfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#46 Family Hotel in Edinburgh
#53 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Edinburgh 4*
Number of rooms: 303
Official Description (provided by the hotel):
Holiday Inn Edinburgh is a 4 Star modern hotel situated on the west of Edinburgh, three miles from the city centre, four miles from Edinburgh Airport, and adjacent to Edinburgh Zoo.The Hotel is ideally situated for both Leisure and Business, near to Edinburgh Business Park. The Holiday Inn Edinburgh enjoys great panoramic views of the Pentland Hills. The Hotel is perfect for leisure customers, with many nearby attractions including Edinburgh Castle, Holyrood Palace and the Museum of Scotland. The hotel has 303 rooms including Executive and Family rooms, ideal for Bank Holiday breaks. The hotel has a choice of two restaurants - Traders Restaurant or Sampans Oriental Restaurant, as well as a café and relaxing bar. Kids Stay & Eat Free*. The Hotel boasts a Spirit Health and Fitness Club which is the ideal way to relax, with a fully equipped Gymnasium, Swimming Pool, Sauna, Spa and Beauty Treatments. Beauty Treatments can be booked prior to arrival on 0131 316 4739.On-site there are 200 complimentary Parking Spaces. Our Conference Centre 'The Academy' offers state-of-the-art suites, with 14 meeting rooms which can cater for up to 120 guests. Also accessible to Edinburgh University and ideally situated for Royal Highland Show Festival, Tattoo and Rugby Six Nations. *Terms and Conditions apply. ... more   less 
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Also Known As:
Holiday Inn Edinburgh Hotel Edinburgh
Edinburgh Holiday Inn
Holiday Inn Edinburgh Scotland

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