Rooms are very small with hardly any space between the end of the bed and the desk. So-called family rooms are just standard rooms with a sofa bed so the small amount of space is reduced even further. No where to sit apart from the sofa bed so there is a fair degree of room rearranging come bedtime
Service is terrible. Staff badly trained and don't care about serving customers. Executive rooms that are supposed to come with 'extras' do not. Swimming pool is the size of a puddle and you have to book before you can have a swim!
Restaurant is mediocre, very expensive and the service is very poor.
Car park is small but you can park in the adjacent zoo carpark.. You need to pay but the hotel will reimburse you. Funny thing is there is no signage to this effect. When pushed the staff will tell you this.

A horrible experience.

We stayed for 1 night which was probably long enough. The room was clean and bed fine. The room was very dated and small. Breakfast was good with plenty of choice.
The bar and restaurant has obviously been refurbuished as they were modern. Went for a swim which was fine, pretty small pool.
If you can get a cheap rate on this hotel and are only staying for 1 or 2 nights its fine.

Not bad Not good would sum up our stay here.

The hotel looks awful from the outside (very 60's in design) but it is ok inside. The hotel has a large car park which was free (very good for a city hotel). The actual city itself is about 3 miles away and easy by bus. Slap bang next door is the Zoo. About half a mile if you turn right out of the hotel is a street lined with a few shops and some restaurants.

Room was again average. Large bed was comfy but the sheets had some dubious looking stains on them. There was a smell of damp which some other reviewers have also mentioned. Bathroom was ok but needs a good clean and redecoration. My view unfortunately was over the car park and another part of the hotel.

Breakfast is ok with lots of choice, buffet style in a large dining room. It does smack a bit of motorway services!

We didn't use the leisure facilities so can't really comment on those.

Would I stay here again? I got what I expected from a 3 star Holiday inn but probably not.

This Holiday Inn is set in an ideal place, next to Edinburgh Zoo and with a very good bus service in the city centre - just DO NOT think of driving into Edinburgh given the current chaos with the road works for the new tram service. The buiding itself is somewhat 60s looking but is in good repair and a room at the front guarantees a fine view across to the hills. This Holiday Inn is fine and you should be comfortable here. It even has an oriental restuarant which we did not try, we also did not have dinner in the hotel but who does in a Holiday Inn in the UK? Oh how Holiday Inns overseas can teach us about food quality and service.
Breakfast at the weekend is of course a dire experience. Sitting in what can only be likened to a service station cafe, the large dining room will be awash with the great hungover shell suited members of the British public queueing for a huge plateful of fatty unappetising food - you know the stuff, cheap sausages, ruubbery bacon, tinned mushrooms and the cheapest possible bread you could imagine. But it is quantity that counts and if that is you - the you won't be disappointed. If however you want to come round in the morning with a peaceful breakfast with a good cup ot tea and some decent toast, then don't pay the extra for breakfast - go out it will be worth the wait.. The Holiday Inn breakfast experience is in my view amongst the worst of any of the leading hotel chains. However three days earlier the experience in Holiday Inn Linjden (Amsterdam Airport) was a completely different experience - superb. Maybe its not the hotel's fault - perhaps they just cater for their customers and at weekends the hotel is cheap - and apart from breakfast - fairly cheeful.