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“Well equipped apartment but a little on the small side for 4 people.” 4 of 5 stars
Review of Staycity Serviced Apartments West End

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Staycity Serviced Apartments West End
4.0 of 5 Condominium   |   11 Brandfield Street, Edinburgh EH3 8AS, Scotland (Formerly West End Apartments by stayEdinburgh) (West End)   |  
Hotel amenities
Ranked #23 of 187 Specialty Lodging in Edinburgh
North Yorkshire
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Well equipped apartment but a little on the small side for 4 people.”
4 of 5 stars Reviewed December 12, 2013

We found these apartments very easy to find, contradicting other reviews. They are a 30 minute walk from Waverley Station and a 10 minute walk from the bottom of Princes Street. The taxis cost anything from £5-£10 to get into town.
The apartment we were in was very, very small. The living room was tiny (enough space for a bed and table but no-where to sit really) and the kitchen was tiny too, though functional. It was well equipped and modern but just too small for 4 people. There were 3 of us and we felt stifled.
The first night our light outside was buzzing an annoying noise. The security guard walking around spotted it and sorted it for us which was excellent service.
While we were there it was popular with hens and stags and apart from one reveller, we heard no noise.
We would definitely stay again but would want to discuss the size of the apartment first.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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667 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Cramlington, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2013

We booked a two bed apartment suitable for up to 5 adults, in the end only two of us actually went that weekend but was a very well equipped apartment, with great heating and hot water. Kitchen was brilliant, had everything we needed. Beds were two singles zipped together which was great for me as mine was secure but my friend's bed was not the zip was broken and so there was a lot of seperation going on with the beds in the middle! The only part that let it down was the water damage to the bathroom door frame. It was damaged up to a foot up the frame from what appeared to be a leak or flood. Looked ugly but didnt spoil everything, rest of bathroom was ok. Would visit again the only niggly thing is the deposit of £50 per person and the fact that on top of the £238 for the apartment and the £100 for the deposit, I was charged £6.55 for a foreign currency charge despite being in edinburgh and using a UK card? Was odd but I think that may be my bank at fault as its a dublin based company. Am still pursuing the charge with my bank back. The refund of the deposit should be through in 3-5 working days im told. Staff very helpful to us, even when busy. So overall a good experience we had a lovely trip with only minor niggles. Would stay there again.

Room Tip: They seem to put stag and hen parties on the ground floor and doors bang often so if travelling with...
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2013

Booked two bed for a work night out for 6 people, the location was brilliant, staff were friendly and the apartments were very modern and clean. We only stayed for one night but it had the facilities for a long term stay with washing machine etc. This would be perfect whether you were going alone for business, wanting a romantic getaway or for a group stay with friends. Also great value for money, we booked through booking.com and it only cost £23 pp. The only thing I would say is the £50pp deposit takes a while to be refunded back into your account so if possible pay this with cash.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 9, 2013

Stayed in these apartments for weekend trip to see Lion King at the Playhouse- first impressions were great, very close to Haymarket train station, we were 2 adults and 2 kids (11&6)

Apartment was spotless and well equipped, rooms were nice and airy and living area was good size, will definitely be back to stay here- minus the kids ;)

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2013

Booked one bedroom apartment that slept four ended up with double bedroom, single bedroom & double sofa bed. Lovely bright modern spacious apartments that has everything you need. Beds and sofa bed were very comfy and kitchen was very well equipped. Staff were very friendly and helpful. 10 minutes walk to Princess St/Grass Market/Hay Market - great location, however would recommend a sat nav etc to locate - not the easiest place to find.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013 via mobile

Stayed in a one bed room apartment for one night with my hubby and sister in law while we were visiting the christmas markets. The apartment was fantastic, has everything you could ever need, including a hairdryer and ironing board. Bed was extremely comfy as was the sofa bed. Staff were really friendly and helpful. Apartments are in a great location (10 mins walk from haymarket station and 20 min walk from princes street). Great value for money, will definitely stay again on our next trip to Edinburgh

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kajang, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 2, 2013

It is definitely value for money and good place to stay especially for family. however, the location is a bit far from city center. It took us some time to locate the place. Luckily, you can easily find parking nearby :)

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staycity Serviced Apartments West End

Address: 11 Brandfield Street, Edinburgh EH3 8AS, Scotland (Formerly West End Apartments by stayEdinburgh)
Location: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #23 of 187 Specialty Lodging in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Staycity Serviced Apartments West End 4*
Number of rooms: 135
Official Description (provided by the hotel):
Opened in May 2011 to a very impressive standard these self catering apartments provide each guest with a true home from home. We offer a selection of 99 one bedroom apartments (sleeps 3 or 4) and 36 two bedroom apartments (sleeps 5 or 6). Fully furnished and complete with bed linen and towels. 24 Hour Reception, Car Parking and FREE Wi-Fi access available. All apartments also come with fully-equipped kitchen, washer/dryer, microwave oven, LCD TV/DVD players and lounge/dining area. Located in Edinburgh City Centre, 12 mins walk from The Castle and 10 mins walk from Princes Street. ... more   less 
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Also Known As:
Staycity Serviced Apartments West End Edinburgh, Scotland

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