Excellent hotel. Impeccable service, including when dealing with less than typical requests. Nothing was impossible: neither asking for a specific item on the meniu outside service hours nor getting a good internet connection. The concierge staff especially was a wealth of information combined with personalised service: they understood the kind of clients and thus made appropriate recommendations. Had one of the best seafood dinners in one of the restaurants they recommended: Fishers in Leith. The doormen in kilts helped us decide the Scots are really nice guys! Great breakfast – everything top quality and wonderfully fresh. The only fault I could find with this hotel was the size of the double bed – a bit on the small side. We’ll definitely return as we felt it an intrinsic part of the very nice Edinburgh experience we had.

Very central, old but with confort. but try to get a room with a view.

I stayed one night at The Balmoral, as soon as I arrived, I knew it was going to be outstanding. I was met at the door, my car was whisked away to the parking garage and I was directed to reception where a very pleasant agent dealt with my registration and then personally took escorted my partner and I to our room. Fantastic service. All the "right" questions, to find out what we needed as a guest of the Balmoral.

The room was delightful, elegantly decorated with a huge bathroom, lovely freebies, some fresh fruit and a hand written welcome letter.

The public areas are spotless and very well maintained. For an old building, you can simply tell each and every member of staff cares about it and their guests.

We used the gym and pool in the morning, all very good, again the young guy on reception looked after us very well.

The hotel is very well located and yes, it is expensive but it is tremendous value.

If you are visiting Edinburgh, you should seriously consider The Balmoral. From the top down, this hotel is superbly run.

We stayed there with our little one (8 months) for a long w-e. Everything was done to make us feel as confortable as possible, including the baby, and even without asking anything. High pro-activity. We really felt welcome.
The architecture is impressive and the service is even better. The room was perfect: good space, nice view, adapted equipment. We loved also the breakfast. Can help you through the day ! Even as spoiled Belgians in terms of food, we say: delicious.
We will go back.